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Concierge Black Reviews 2

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TrustScore 4 out of 5

3.8

Event Planner
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Company details

  1. Event Planner

Written by the company

The Ultimate Gift Card Redeem on a fantastic range of experiences with our handpicked partners. Partners receive 100% of the gift card credit.

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Seamless buying process and good…

Seamless buying process and good voucher presentation. Had a change of plans and was able to get refund quickly and without fuss.
Definitely happy to use service in future!

24 October 2023
Unprompted review
Concierge Black logo

Reply from Concierge Black

Hi Steven. Thanks so much for leaving your review. I remember you requesting a refund due to the change of plans and we happily refunded you in line with our 12 month refund policy - no questions asked.

Hopefully you can grab a gift card for another time - Christmas is coming soon so if we can help with any gifts just let us know.

Thanks once again for taking the time to leave a review - we really appreciate it.

Rated 5 out of 5 stars

This should be a wonderful day with both of my sons.

I bought these tokens for one of my sons in the hope he will invite me and his brother to the tour. The purchasing was easy and I can’t wait to get a call from my sone on the morning of his birthday. Thank you and I look forward to meeting you on the day. This is still to happen but the date is require to be filled in.

7 October 2023
Unprompted review
Concierge Black logo

Reply from Concierge Black

Thanks so much Nigel for being the first to review our service.

We are ready whenever your son wishes to book in with us and look forward to supporting him find something to attend.

Just as a reminder, and to all other potential purchasers, our gift cards never expire, and can be refunded (if not redeemed) anytime within 12 months of purchase - no questions asked (for that extra piece of mind).

We hope your son will also be happy to leave a review once he has experienced the service for himself too.

Thanks again Nigel - we really appreciate it!

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