MajorMobiles UK Reviews 7,125

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than elsewhere. Many people also highlight the excellent service, noting efficient and smooth ordering processes, and quick, well-packaged deliveries. Reviewers frequently express satisfaction with their purchases, often recommending the company to others. However, some customers were dissatisfied with the product descriptions, mentioning that items received were US versions with American plugs, which was not always clearly advertised. A few people also experienced issues with delivery, citing delays, lack of tracking information, or even cancelled orders without proper communication. There were also occasional reports of receiving opened or marked boxes, or products that did not match the advertised specifications, such as lacking a physical SIM port.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While many customers express satisfaction with purchases,... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast delivery, with some... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and unbeatable prices... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 5 out of 5 stars

Had the correct spec phone with a very good price and easy order and confirmation. Slight delay in scheduling delivery due to Bank holiday weekend but corrected by next day delivery by 11a.m. More th... See more


Company details

  1. Electronics Store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

Still waiting for my order, no communication.

Placed an order on 1st December, only had order confirmation email, did not receive my item. There is no way to contact this company, the number is not working on their website and no one is responding to my emails, even the number on Trustpilot is not working, I think I might have been scammed here.

Order No : 454716

1 December 2025
Unprompted review
MajorMobiles UK logo

Reply from MajorMobiles UK

Sorry for the delay.
I see this was delivered by Royal Mail on 12th of December.
tracking: AT027697948GB

Rated 5 out of 5 stars

I have purchased two mobile phones from…

I have purchased two mobile phones from this company in the past. My current one Samsung note 10 was purchased about three years ago. The service I received when purchasing was excellent, I do look at the web site and will at some point purchase a placement.

Keep up the good work Major Mobiles, your prices are always competitive.

I am a retired person and my review is genuine.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Very poor company

Very poor company, ordered on the 28th November, we have had no correspondence whatsoever tried emails no response and the number is not recognised.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great fast service

Ordered at 10am on a Friday, arrived the next day. Excellent service and the best price I could find. I've used them twice now and had impeccable service both times.

28 November 2025
Rated 1 out of 5 stars

Ordered a phone on the 21st november…

Ordered a phone on the 21st november and still hasn't arrived. None of the contact numbers don't work so I can't even speak to anyone about my order and check it is on its way. Can't track my order all it tells you is its on its way. Customer service pretty poor to be honest, I'll just carry on hoping it will turn up!?

21 November 2025
MajorMobiles UK logo

Reply from MajorMobiles UK

Hi James,

I see your phone has been delivered.
Royal Mail YK302606167GB

Thanks,
Melanie

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