B52 PRO Machine is great, good instructions with you tube help, only wish weight stacks arrived at same time. Mine arrived five days after rack. Excellent quality, we will be ordering more items... See more
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Shipped quicker than I was told. Package and delivery were easy to unload (i recommend if you have gravel to have sheets of plywood on hand). The instructions were easy to follow and took about 6hrs... See more
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The machine is really great…well made, very functional and inspiring The only drawbacks I have encountered were as follows The machine arrived in 9 boxes - 5 with the machine parts & 4 b... See more
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I think they make good and well thought out products at a reasonable price for many items. Given that they make a 3x2 rack which ties you to their system, they do support their racks with a lot of add... See more
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Company details
Written by the company
MAJOR FITNESS was founded in 2021, specializing in creating versatile and budget-friendly strength training racks for fitness enthusiasts. To embody MAJOR's brand philosophy, we consider users pilots, aiming to design products as high-performance as fighter jets for users. With a dedicated team of fitness experts, MAJOR FITNESS focuses on research and development. The best-selling PLM03 multifunctional power rack and SML07 multifunctional smith machine have drawn customers worldwide; annual sales reached 50,000 units, earning widespread customer favor.
Contact info
700 WESTLAKE PKWY SW STE 760, ATLANTA, GA 30336, 30336, ATLANTA, United States
- 800-276-8577
- support@majorfitness.com
- majorfitness.com
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 1 week
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Missing parts, long wait
Purchased a piece of equipment, it did not come with all the proper materials, having to wait weeks in order to get replacement parts. Equipment is nice, customer service is nice. Logistics needs some work. 3 months since ordering the machine and can’t use it.
30 April 2026
Reply from Major Fitness
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at support@majorfitness.com and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Service
Very disappointed with the seat.
One part of the order shipped right away. The other I had to call about. She said it was on back order but then it shipped the next day. The dates kept changing for the delivery. I think FedEx forgot to unload one box because even though the order said complete another box appeared at my door 2 days later. The stacked weights and the aluminum pulleys 10/10 and exactly what I wanted. The lat pull down ext 6/10. I feel to get the full extension the seat still needs to be low and the pulley is in an awkward position (with the lat pull down seat I bought) so I can use the full length of the extender cable. The seat honestly I wish I could return. To use it as a leg extension you need to move it so high it is almost comical. I need a stool to hop on. Otherwise the chain clicks on the bottom and pops up the side at the top of the movement. 2/10. Everything is made with good materials just poorly designed.
1 May 2026
Reply from Major Fitness
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at support@majorfitness.com and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Service
Workout bench
Easy ordering, shipping and set up. My only suggestion is to make the wheels bigger to allow for easier movement over floor pads
30 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Delivered quick
Delivered quick! Easy assembly, any retard could do it. Solid product. Pretty shocked on affordability.
29 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Had issues will order details
Had issues will order details. I contacted them in under 12 hours in order to rectify the issue. They essentially ignored me and stated multiple time it was my fault and my problem. They did nothing to help at all. Customer service is absolutely worthless and should be fired.
30 April 2026
Reply from Major Fitness
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at support@majorfitness.com and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Support Team
Crazy smooth
Machine is great so far. The installation was simple, metal seems pretty sturdy. I expected the cables to have a little resistance but it's crazy smooth. The wife absolutely loves it. Looking to add to it with more attachments and weights.
30 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Setting up alone took me a day and a…
Setting up alone took me a day and a half, instructions leave out little helpful details but YouTube has it covered. Once your assembled this machine is going to get you shredded.
20 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Hands down
Hands down, some of the best customer service I’ve experienced in a long time. Needed a replacement part for my weight set. Had the part to me in 2 day.
29 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Good Stuff and Good People
I did a lot of research prior to purchase, and I’m very pleased I chose Major Fitness. They have great equipment and excellent customer service! It’s been a pleasure dealing with them.
27 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
The fitness system is very well made…
The fitness system is very well made and shipped without a scratch. I enjoy using it and thank you for producing such a fine product.
27 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Communications was on point
Communications was on point, the quality of the fixtures, the ease of putting it together and the other all HAPPINESS & convince it brought to my household
15 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Hello I am writing to share that I am…
Hello I am writing to share that I am still missing one of my boxes. Specifically box number 2 out of 4.
To my surprise I came to my emails to look for a notice of delay and I opened a review instead claiming my order had been completed.
21 April 2026
Reply from Major Fitness
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at support@majorfitness.com and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Support Team
I love my equipment and would buy it…
I love my equipment and would buy it again. Wish I got stacked weights when I ordered this but now I am waiting for the stack to go on sale or them to offer me a nice promo code so I can order them
5 September 2025
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Products arrived incredibly fast
Products arrived incredibly fast, especially for the size and number of items I ordered.
24 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
No complaints …
Instructions were alittle veg had to jump forward and back alittle because of ordered the b-52 pro/evo by purchasing the longer multi positional arms separately. But in a mear 3 days I got it together note im a quadriplegic and if everything was working as it should on me I would of had it together in a mere 5 hrs. At the end of the day a little price but worth every penny would recommend to anyone with a goal of living a healthier life very high quality materials most definitely commercial grade equipment, major fitness pisses excellence thanks
23 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Directions are easy to follow
Directions are easy to follow. Shipped and arrived quickly. I like how sturdy it is. Overall I am happy with my purchase. Highly recommend Major Fitness!
23 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
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