Maitrip Reviews 70

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, making the booking process smooth and stress-free. Many highlight the excellent customer service, noting prompt responses and efficient handling of requests, which contributes to a highly positive overall experience. People frequently commend the quick response times and clear communication, appreciating the personalized support received. The service provided is often described as reliable and efficient, with many consumers expressing satisfaction with the ease of booking and the stress-free nature of their interactions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their... See more

Service

Clients share positive opinions on service, consistently praising the excellent and reliable assistance... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently report great experiences,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s rare to find someone who genuinely cares about delivering good service, and Upendra’s dedication truly stands out. Because of his support, I feel confident and comfortable booking with My Trip ag... See more

Company replied

Rated 5 out of 5 stars

Recently I booked air tickets for my parents I attended by Lipika she handled all the process very professionally and offered me many pocket friendly deals accordingly my needs. I recommend everyone... See more

Company replied

Rated 5 out of 5 stars

I had a great experience booking my air ticket with this agency. Rajib was extremely friendly, helpful, and professional throughout the entire process. Devanti provided clear information and helped me... See more

Rated 5 out of 5 stars

Had an amazing experience with Devanti and Sree from Maitrip! Devanti helped us find the most suitable tickets for our needs and truly went the extra mile with her exceptional service. Sree pro... See more

Company replied


Company details

  1. Travel Agency

About Maitrip

Written by the company

MaiTrip was established with a passion to help travellers find the best choices for their dream holidays or for visiting friends and family, whether within Aotearoa New Zealand or overseas.

Our experienced team will guide you from the start of your journey until your return. It doesn't stop there — we welcome your feedback so we can continually improve our products and services and serve you better.

There are many ways to book a getaway. Our expert travel agents search for the best offers and make recommendations tailored to your preferences, treating every booking as if they were travelling themselves. Many of our agents have been there, done that, so creating a customised itinerary—or booking a single flight to your chosen destination—is effortless.

Whether it’s peak or off-peak season, year-round we are here for you and with you on the journey. We promise to make your trip memorable and to bring a smile to your face — because at MaiTrip we sell a bundle of happiness.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

Thank you IRAM SHAH

Thank you IRAM SHAH
For Assisting

Cheers
Ashwin

23 December 2025
Unprompted review
Maitrip logo

Reply from Maitrip

Your positive feedback means a lot to us! At MaiTrip, customer satisfaction is our top priority, and we’re happy to know we met your expectations.

Rated 5 out of 5 stars

Excellent Customer service

Yashavant from Mai trip is very Helpful , friendly and assisted with all my Queries.

1 December 2025
Unprompted review
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Reply from Maitrip

Thank you for trusting MaiTrip with your travel needs. We’re pleased to hear you had a pleasant experience and look forward to planning your next trip.

Rated 5 out of 5 stars

Anura

When contacted them one of staff member she name is lipika she gave to me good price and she gave to us good service. Also very easy to deal with them I am very happy there service specially thank to lipika

19 December 2025
Unprompted review
Maitrip logo

Reply from Maitrip

We’re grateful for your kind review! It’s always rewarding to hear that our services made a difference. Safe travels, and see you again soon.

Rated 5 out of 5 stars

Very good service by Yashavant

Very good service by Yashavant. He is very professional and very fast on response. Kindly give him a pay rise.

17 December 2025
Unprompted review
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Reply from Maitrip

Thank you for sharing your feedback. Our team works hard to provide the best fares and support, and your review truly encourages us.

Rated 5 out of 5 stars

Excellent service from Maitrip

I had a great experience with Mr Upendra from Maitrip for booking all my domestic air tickets on Indigo Airlines.

He handled my ticketing smoothly and professionally, making the entire process stress-free. He was very helpful, attentive, and always willing to answer my questions with patience and clarity.

I highly appreciate the excellent service and would highly recommend Mr Upendra and Maitrip to anyone looking for reliable travel assistance.

9 December 2025
Unprompted review
Maitrip logo

Reply from Maitrip

We appreciate your positive review and recommendation. It was a pleasure assisting you, and we hope to be your travel partner again in the future.

Rated 5 out of 5 stars

Good deal

Recently I booked air tickets for my parents I attended by Lipika she handled all the process very professionally and offered me many pocket friendly deals accordingly my needs. I recommend everyone before you lock any deal on other online sites just check with Maitrip
Thanks lipika

12 December 2025
Unprompted review
Maitrip logo

Reply from Maitrip

Thank you for choosing MaiTrip and for your lovely feedback. We’re glad you had a smooth booking experience and a comfortable journey.

Rated 5 out of 5 stars

It’s rare to find someone who genuinely…

It’s rare to find someone who genuinely cares about delivering good service, and Upendra’s dedication truly stands out. Because of his support, I feel confident and comfortable booking with My Trip again. Upendra goes above and beyond to make the process smooth and stress-free. Highly recommended—thank you, Upendra, for always being so helpful!

11 December 2025
Unprompted review
Maitrip logo

Reply from Maitrip

Your review made our day! We’re happy to know you enjoyed our service and found it helpful. We look forward to assisting you again.

Rated 5 out of 5 stars

Good service and good response from…

Good service and good response from yashavant goswami also good guide.

11 December 2025
Unprompted review
Maitrip logo

Reply from Maitrip

Many thanks for your kind words. Customer trust is very important to us, and we’re delighted to have met your expectations.

Rated 5 out of 5 stars

Good service and shout out to devanti…

Good service and shout out to devanti she supports alot and i will recommend to use air china

9 December 2025
Unprompted review
Maitrip logo

Reply from Maitrip

Thank you for your valuable feedback! We’re glad you had a positive experience with MaiTrip and appreciate your trust in our services.

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