Maison and Garden Reviews 

630
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and attractive design of the products, often noting their durability, solid construction, and ease of assembly. Many people highlight the quick and well-packaged delivery service, with items frequently arriving on time and in good condition as promised. Reviewers also appreciate the excellent overall service, from straightforward ordering processes to clear and helpful communication throughout. However, some customers also noted issues with their orders, including delivery delays, items not arriving as expected, or missing components like plaques.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as excellent,... See more

Delivery service

Consumers generally report positive experiences with delivery service, highlighting fast and efficient... See more

Quality

People report positive experiences with quality, with many reviewers expressing delight and satisfaction with... See more

Order

Users describe ambiguous interactions with order, with many reviewers praising the ease of ordering, quick... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

My ordered arrived on time and was in good condition. However, I needed to contact the customer directly - which was easy to do. It was simple to find the phone number and it was answered by a real hu... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Well-packed and easy to assemble. Great quality bench. Time will tell as far as durability and appearance are concerned. The only thing l would improve is the quality of communication re delivery. Not... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

630 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(630)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chairs and table

Received order quickly (chairs and small table). Easy to assemble and maintenance free. They are very heavy due to the composite material but not a problem. I love the colour Powder Blue.

1 July 2025
Rated 5 out of 5 stars

First class product delivered on time!!

Chose this product because I had seen it elsware and was impressed with theconsept.
Maison and Gardener were agvertising it at good price and were offering seat cushions also at a good price.
They were very easy to deal with and the items came early well packed and on perfect condition.
Overall an excerlent purchasing experience, 5***** all round.

12 June 2025
Rated 3 out of 5 stars

The bench itself is wonderful and…

The bench itself is wonderful and exactly what we wanted - beautiful blue colour- looks great.
The delivery was sketchy- we didn’t get any notice to say what day or time we would receive an enormous pallet! Luckily I was in but otherwise it would have been left on the street and we would have had to move the pallet ourselves.
Also the instructions to put up are not obvious - further detail required on what nuts and bolts go where.

25 June 2025
Rated 5 out of 5 stars

Efficient and fast service

They were the best price for what I wanted, the website was very easy to use and the delivery was fast. what was impressive was it was delivered on 2 blue wooden pallets which means they can be collected and re-used! Maybe you should tell your customers this.

16 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look