Maison and Garden Reviews 

632
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and attractive design of the products, often noting their durability, solid construction, and ease of assembly. Many people highlight the quick and well-packaged delivery service, with items frequently arriving on time and in good condition as promised. Reviewers also appreciate the excellent overall service, from straightforward ordering processes to clear and helpful communication throughout. However, some customers also noted issues with their orders, including delivery delays, items not arriving as expected, or missing components like plaques.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as excellent,... See more

Delivery service

Consumers generally report positive experiences with delivery service, highlighting fast and efficient... See more

Quality

People report positive experiences with quality, with many reviewers expressing delight and satisfaction with... See more

Order

Users describe ambiguous interactions with order, with many reviewers praising the ease of ordering, quick... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

My ordered arrived on time and was in good condition. However, I needed to contact the customer directly - which was easy to do. It was simple to find the phone number and it was answered by a real hu... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Well-packed and easy to assemble. Great quality bench. Time will tell as far as durability and appearance are concerned. The only thing l would improve is the quality of communication re delivery. Not... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

632 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(632)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Ordered a bench in remembrance of my late mother in law.Very reasonably priced gave us a free plaque,and delivered very promptly. Very happy customer

1 February 2026
Rated 5 out of 5 stars

Great buy

This is my second bench and I am very pleased with it. Incidentally the first one is still going strong at least ten years on. Solidly built and heavy. Very quick delivery too.

30 September 2025
Rated 5 out of 5 stars

Highly recommended

Absolutely brilliant we ordered two memorial benches with plaques, the customer service was excellent ensuring we got the text we wanted. The benches were delivered very quickly & excellent quality

29 August 2025

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