I’ve ordered several pictures from Maisie’s Munch over the last few years and each time Maisie has been a pleasure to deal with. She is quick to respond and very amendable to trying every mad idea th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Maisie is a wonderfully talented lady. Her creations are full of joy and happiness. I recently won a personalised medal drawing for my best friend’s mum who completed the London Marathon. The persona... See more
Company replied
Honestly, one of the best reactions I've had whilst giving someone a present. Thoughtful, sentimental, all in one, this really is the best kind of present. Will definitely be getting more for friends,... See more
Lovely birthday gift for my flatmate! Maisie customer service was great, had an initial misprint in one of our names but she sorted very quickly and smoothly
Company details
Written by the company
Maisie's Munch began in 2020 with an iPad and a love of art and thoughtful gifting. What started with bespoke commissions, drawing people as their favourite things, has grown into best-selling customisable Drinks-Menu portraits and a joyful range of ready-to-buy gifts, t-shirts and homewares. All designed to bring colour, fun and thoughtfulness to gifting (or keeping for yourself!).
Contact info
United Kingdom
- hello@maisiesmunch.co.uk
- maisiesmunch.co.uk
4.8
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such an absolute brilliant idea!
30 November 2025
Loved my personalised picture!
28 October 2025
Perfect, unique, personalised gift…
So pleased with my bespoke drawing, it’s such a unique gift to give to my best friend for her 60th birthday. Ellen was super helpful, thank you so much - I’ll be back for more.
13 October 2025
Maisie is an amazing
Maisie is an amazing, such a special talent. 3rd order and I couldn’t be more happy.
Thank you 🤩 xx
13 October 2025
Friendly seller, great product
Seller went above and beyond to meet my requirements, very happy with product
9 September 2025
The best Thank you present
Oh my goodness, The most perfect gift for our lovely friends. You are so talented and captured the brief perfectly. Thank you so much.
18 August 2025
The most amazing gift
Honestly, one of the best reactions I've had whilst giving someone a present. Thoughtful, sentimental, all in one, this really is the best kind of present. Will definitely be getting more for friends, family, you name it!
13 August 2025
Highly recommend
So gorgeous and unique. Purchased for my partner as an anniversary present and it looks amazing in our home :)
31 July 2025
Perfect present
Perfect drawing, perfect customer service and now going to be the perfect present!
31 July 2025
anniversary present
The drawing was a present for an anniversary, and it was perfect. I did have to reach out regarding when I would receive it, but Maise responded quickly and was extremely helpful!!
7 July 2025
LOVE my drawing
LOVE my drawing! Amazing customer service, Maisie made some fantastic suggestions, adore the finished product! Will be ordering for everyone!
19 June 2025
Absolutely perfect!
Maisie is super talented - I ordered a bespoke munch for a friend’s wedding gift and am so pleased with it, I want to keep it for myself! Right on time too. Thanks!
24 June 2025
my name not spelled correctly
cute concept but unfortunately my name was misspelled on the final product despite spelling it correctly on the form filled in. Not to mention it took over a month to arrive. I have emailed to ask for a replacement but no response.
28 May 2025
Unprompted review
Can’t fault it
I love the print - Maisie drew exactly what I asked and was a delight to correspond with. Such a perfect and special present for someone!
10 June 2025
100% recommend
100% recommend
Absolutely loved this gift, I saw Maisie’s work on Instagram and eventually bought one for me and my partner, it came out amazingly and Maisie was so great when I had to change my address
27 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.