Although the service fee is on the high side, so is their reliability in terms of prompt reply and replacement service. I needed several replacements for my cook simply bec the applicants lied about t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Replacements take very long time. But Mara is very accommodating, and very patient to all my needs. I can feel her sincere efforts to satiafy their clients.
Company replied
Ms. Marah is very accommodating and immediately attended my request of replacement. Good job ms. Marah, keep it up. While other staffs in care provider are confusing/unable to handle replacem... See more
Company replied
Acie initially handled our complaint about the previous nanny we had, and she sent some profiles after I narrated what happened. After we interviewed the candidates and decided to hire one of them, Ma... See more
Company replied
Company details
Written by the company
The Philippine Maid Brand. A household staffing agency serving Filipino families and expatriate residents in the Philippines since 2009. We place screened and background-verified household professionals — Maid Pros, Nanny Pros, Caregiver Pros, Cook Pros, and Family Driver Pros — across Metro Manila and throughout Luzon, with placements in the Visayas and Mindanao arranged on request. Every placement meets the Human+ Standard: psychological screening in partnership with Manila Doctors Hospital, fair wages above applicable legal minimums, a rematch process we begin within 48 hours, and public operational reporting. A home is a workplace. It should be run with care — for the family, and for the professional who joins them. Every review on this page is read and answered by our Client Care team. We do not compensate reviewers, invite feedback selectively, or seek to remove what is unfavorable. This page reflects the record as it stands. DOLE-licensed household staffing agency. PEA M-24-04-034.
The Human+ Standard
Written by the company
- Every placement, held to the same standard.
- Psychological screening with Manila Doctors Hospital. Wages above applicable legal minimums. A 48-hour rematch process. Public operational reporting. Documented. Visible. Lived.
The Human+ Protection
Screened. Background-verified. Protected for six months from Day One.
If a placement is not the right fit, we begin the rematch process within 48 hours — working with both the family and the household professional toward a better match. Our Client Care team remains reachable throughout the six-month protection period, and every concern raised receives a direct response.
Contact info
1710 Donada, 1300, Pasay, Philippines
- 0918 807 8427
- hello@maidprovider.ph
- maidprovider.ph
4.3
Excellent
50 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Staff is nice and helpful,free food and…
Staff is nice and helpful,free food and free all requirements. Legit agency thank you maidprovider.ph
7 November 2025
Unprompted review
Reply from MaidProvider.ph
Thank you for your kind feedback. We’re happy to know that you had a good experience with our team and that you appreciated the support and benefits we provide. At MaidProvider.ph, we remain committed to helping every applicant and client with honesty, care, and genuine service.
We truly value your trust and are grateful to have you as part of our community.
— MaidProvider.ph Care Team
Booking its easy and communication is…
Booking is easy and communication is clear. They follow instructions and deliver professionalism.
3 November 2025
Unprompted review
Reply from MaidProvider.ph
Thank you for your kind words. We’re very glad to hear that your booking experience was smooth and that our team communicated clearly and professionally. At MaidProvider.ph, we aim to make every process simple, transparent, and reliable — from inquiry to service delivery.
We appreciate your trust and look forward to serving you again.
— MaidProvider.ph Care Team
This Agency is awesome
This Agency is awesome, they always deploy quality and trusted workers, the customer service is superb... keep it up guys!!! 👏👏👏
5 November 2025
Unprompted review
Reply from MaidProvider.ph
Thank you so much for your kind words! 🙏
We’re truly grateful for your trust and support. Hearing that you value both our customer service and the quality of our household professionals means a lot to us.
We’ll continue working hard to serve every home with care, integrity, and excellence — the values behind The Philippine Maid Brand.
— The MaidProvider.ph Team
Transparency · Dignity · Professionalism · #MahalagaKa
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