We have many Maidesite Desks in the organisation and this was the first failure. Given it was purchased in 2024 I did not hold much hope to get a fix from the manufacturer the way items become obsolet... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The value of this desk is exactly what I had wanted. Sturdy quality, workmanship the desktop piece looks and feels sound. Instructions are good and the delivery although quoted 3-4 working days...arri... See more
Company replied
Maidesite T2 Pro - Electric Stand Up Desk Frame Purchased 07/23 My friend built me a wood and resin desk top to fit the standing frame. I was concerned about the desk holding the weight of a heavey d... See more
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I researched standup desks extensivly and Maidsite T2 Pro came up as a solid, reasonably priced option. The parcel arrived 2 days earlier than expected. The assembly is fairly simple and the frame is... See more
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Company details
Written by the company
Maidesite provides quality electric standing desks, height adjustable desk frames, monitor arms and othe ergonomic office accessories to UK users to enjoy cozy and healthy working. Maidesite products are liked by thousands of Pros for thinking design, top-notch made, and excellent service. We guarantee FREE shipping from Coventry, 30 days return, 5-year warranty. Stand-working is fun, for you and me.
Contact info
Unit 5400，Renown Avenue, Coventry Business Park, CV5 6UF, Coventry, United Kingdom
- contact@maidesite.co.uk
- maidesite.co.uk
4.7
Excellent
154 reviews
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Beautiful desk that does exactly what it should
Desk arrived quickly and was pretty easy to put together too. An electric screwdriver helped!
6 March 2026
Reply from MaidesiteUK
Thank you for your feedback! 😊
We’re glad to hear that your desk arrived quickly and that the assembly went smoothly. An electric screwdriver is indeed a handy help!
We hope you enjoy your new standing desk for a long time.
Warm regards
Maidesite customer service Team
Great desk, quick delivery and easy to set up
Bought a new standing desk, did a bit of research and found Maidesite came highly recommended. Decided to go with a standing desk with 4 legs for stability. From the start, the whole process was straight forward, the website really helped me choose which desk set up to get and suggested tabletops.
It gave a delivery window that worked for me too, though it actually was ready for delivery 1 day earlier than the window. Thankfully I was able to delay the delivery.
Once I was ready to set it up, we opened all the boxes and found some easy to use instructions along with tools and a few extra bits.
It was super easy to put together and follow the instructions, however I will note that the tools provided aren't the best so I would provide your own allen key and philips screwdriver for the best experince.
The controls are easy to use and set up too and overall it's a great desl!
3 March 2026
Reply from MaidesiteUK
Thank you very much for taking the time to share such a detailed and thoughtful review 😊
We are delighted to hear that your research led you to choose our 4-leg standing desk and that the whole journey — from browsing our website and selecting the setup, to delivery scheduling and assembly — went smoothly for you. It is especially great to know that you found the instructions clear and the desk stable and easy to use.
We also truly appreciate your practical suggestion regarding the tools. Feedback like yours helps other customers and allows us to keep improving our products and service.
We hope you continue to enjoy the comfort and flexibility of your new standing desk for many years to come.
Warm regards
Maidesite Customer sercive Team
Impressed with this product.
The product was competively priced and is exactly as described on the website. Delivery was as expected and the product was well packaged and delivered safely at the time promised. The instructions were easy to follow and I now have a great, height adjustable desk that feels strong and steady. Impressive product. Thank you.
3 February 2026
Reply from MaidesiteUK
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your new height-adjustable desk and that everything—from delivery to assembly—met your expectations. Your kind words mean a lot to us!
Kind regards,
Maidesite Kundenservice-Team
What a great customer service experience
What a great experience. I ordered a desk, which in the end I did not need, and so had to return. The returns process was super simple (I had expected it to be tricky with such a heavy item). The comms from the customer service team was superb. Even when the return went a bit wrong (the courier lost the package) - there was no quibbling from MaidesiteUK, and the refund was processed. Awesome customer service, great communication - I would definitely buy from them again
1 February 2026
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for sharing your experience! We’re thrilled to hear that our returns process and customer service exceeded your expectations, even when things didn’t go perfectly. Your kind words about our communication and support mean a lot to our team.
We look forward to serving you again in the future!
Kind regards,
Maidesite Customer Service Team
Great value, quality and service.
The value of this desk is exactly what I had wanted. Sturdy quality, workmanship the desktop piece looks and feels sound. Instructions are good and the delivery although quoted 3-4 working days...arrived next day extremely well packaged despite the rough delivery handling. An extremely sound investment.
1 February 2026
Reply from MaidesiteUK
Dear Customer,
Thank you so much for your wonderful review! We’re delighted to hear that you are happy with the desk’s quality, value, and delivery experience. Your feedback means a lot to us and encourages our team to continue providing the best products and service.
We hope you enjoy your desk for many years to come!
Kind regards,
Maidesite Customer Service Team
Excellent Product & Support
I ordered the T2 Pro desk and vintage top.
There was a problem with the local courier, but Maidesite Support kept me up to date, and replied to all my messages promptly and helpfully. They were very helpful.
The desk itself is excellent. Assembly was straightforward and it works smoothly and quietly, while looking modern and stylish. Very sturdy.
I'm very satisfied with the whole experience and would recommend. I hope to order another when I get around to redoing another room!
16 January 2026
Unprompted review
Reply from MaidesiteUK
Dear Antony,
Thank you so much for your kind words!
We’re delighted to hear that you’re happy with your T2 Pro desk and that our support team could assist you promptly. It’s great to know the desk meets your expectations in both quality and design.
We look forward to helping you with your next room project!
Best regards,
Maidesite Kundenservice-Team
Very very very pleased ...
I purchased the T2Pro desk riser and fitted it to an existing desk top. First impressions were that it was very well packed. The build quality of the metalwork was excellent. There were numerous added bits that helped with the construction including spare screws and nuts. Cable ties and a cable tidy were included. Pretty much everything had been thought about. Finished sot stand desk is brilliant. Thanks
6 January 2026
Reply from MaidesiteUK
Thank you so much for your detailed and thoughtful review! 😊
We’re thrilled to hear that your T2Pro desk riser fit perfectly and that you appreciated the packing, build quality, and included extras. Your feedback means a lot to us, and we’re glad you’re enjoying your new standing desk setup!
Awesome desk and a very very good…
Awesome desk and a very very good price. Will recommend to everyone.
6 January 2026
Reply from MaidesiteUK
Thank you so much for your kind words! 😊
We’re thrilled to hear that you love your desk and found it a great value. Your recommendation means a lot to us!
Reply from MaidesiteUK
Thank you so much for your kind words! 😊
We’re thrilled to hear that you’re happy with your desk and our delivery service. Enjoy your new workspace!
DHL lost parcel, Maidesite were very helpful
I ordered a legs and a desktop, however DHL only delivered the legs and seemed to have lost the desktop - the tracking was stuck on "partially delivered" for a week and they wouldn't give me an update. Maidesite customer service were very responsive, and after a few days of back and forth between them and DHL, they immediately sent me a replacement desktop which was delivered the next day.
10 December 2025
Unprompted review
Reply from MaidesiteUK
Thank you very much for taking the time to share your experience and for your kind feedback!
We’re truly sorry for the inconvenience caused by the DHL delivery issue, but we’re glad to hear that our customer service team was able to assist you promptly and resolve the situation as quickly as possible. Ensuring that our customers receive their complete orders and are satisfied with our service is always our top priority.
Thank you again for your understanding and support. We hope you enjoy your desk, and please don’t hesitate to contact us if you need any further assistance in the future.
Best regards,
MAIDESITE Team
Well worth the Price
Simple instructions and a very smooth operation. The desk frame and motor are of a good quality and I look forward to years of reliable use
26 November 2025
Reply from MaidesiteUK
Dear Richard,
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the desk frame and motor. We hope it continues to provide you with smooth and reliable use for many years.
Best regards,
The MAIDESITE Team
Reply from MaidesiteUK
Thank you for your wonderful feedback! We’re thrilled to hear that you find the desk solid, easy to assemble, and working perfectly.
Enjoy your new workspace!
Best regards,
Maidesite Team
Great product highly recommended
I ordered a T2 pro frame. I have had it set up since April 2025. I think it's a great product and I would highly recommend it. Straight forward to assemble and attach to my worktop. Sturdy and reliable no issues at all so far.
24 April 2025
Reply from MaidesiteUK
Dear Customer,
Thank you so much for your kind words and fantastic feedback! We're thrilled to hear that you're enjoying your T2 Pro frame and that it has been serving you well since April 2025. We always aim to provide products that are easy to assemble, sturdy, and reliable, so it's great to hear that you're experiencing just that.
We truly appreciate your recommendation, and if you ever need anything in the future, don't hesitate to reach out!
Thanks again and best wishes,
Maidesite Customer Service Team
Fantastic company
Fantastic company. Colour wasn’t quite as shown in photo, so ordered a replacement which arrived promptly and the other picked up for return swiftly and refund processed. Highly recommend and product quality is great.
3 September 2025
Unprompted review
Reply from MaidesiteUK
Dear Josh,
Thank you so much for your kind words! 😊
We’re glad to hear that your replacement arrived quickly and that everything was handled smoothly. Your recommendation means a lot to us!
We truly appreciate your support and hope you continue to enjoy your product.
Best regards,
MAIDESITE Customer Service Team
Thank You Maidesite, Great Job
*update* Although my original order unfortunately got lost in shipping, I have to praise Maidesite for the way they handled the situation. From the moment I raised my concerns, their customer service was quick, professional, and genuinely caring.
They investigated the issue thoroughly, kept me informed, and arranged a full refund without any hassle. What really impressed me was their honesty and commitment — they even reassured me that if the desk somehow still arrived, they would organise a free pickup so I wouldn’t be inconvenienced.
While it was disappointing not to receive the desk this time, I feel confident ordering from Maidesite again in the future because I know they stand by their customers and resolve problems with integrity. Excellent service, highly recommended. (Also Maidesite could I keep the desk if it turns up 😂😂)
26 August 2025
Unprompted review
Reply from MaidesiteUK
Dear James Smith,
We are truly sorry for the inconvenience, worry, and frustration caused by your order being lost in transit. Thank you so much for your patience and for taking the time to share your experience.
At Maidesite, our mission is to provide not just quality products, but also reliable and caring service. We always strive to support our customers promptly and fairly, ensuring that any issues are handled with honesty and integrity.
We’re really glad to hear that our team could assist you and make the process as smooth as possible.
As for the desk, if it does happen to turn up, we’d be happy to let you keep it 😉.
We look forward to serving you again in the future and truly appreciate your trust in Maidesite.
Warm regards,
Your Maidesite Team
Great quality
Quick delivery.
I was able to set the desk up following the instructions which were clear — all the parts needed were included.
The quality of the desk is excellent.
Very happy!
9 August 2025
Reply from MaidesiteUK
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found the setup easy and that you’re happy with the quality of your desk. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
Wishing you lots of productivity and comfort with your new desk!
—Your Maidesite Team
Great service from ordering to delivery.
Great service from ordering to delivery. Very pleased with my purchase of the T2 Pro max grey desk frame with black desk top. Excellent quality, easy to assemble and makes for a very sturdy standing desk. I love the piano key style controller so unique with the light up keys. New to the Maidesite brand but what great quality and service I highly recommend this brand. Will be buying from them again.
5 August 2025
Reply from MaidesiteUK
Thank you so much for your wonderful review! We are delighted to hear that you are enjoying your T2 Pro Max grey desk frame with black desktop and that the assembly and quality have met your expectations.
It’s great to know that you love the piano key style controller—we wanted to create something both functional and unique, and your feedback really makes our day!
We truly appreciate your kind words about our service and quality, and we look forward to serving you again in the future. Your recommendation means a lot to us.
Warm regards,
Maidesite Team
Happy with the build quality
Writing this after 15 months of use.
Bought the T1 basic frame as I already had a desk that matched the rest of the office furniture.
Assembly took longer than stated on the instructions but the instructions were pretty clear, just took some time to keep checking everything was the right way round.
Programming the preset heights took a long time. The instructions provided in the box didn't work but I worked it out by googling similar products until I found the correct instructions.
15 months on, everything works perfectly. I probably raise and lower the desk 3 or 4 times per week. The regulator is smooth and accurate.
I am so impressed I have recommended Maidesite products to friends, family and colleagues.
14 August 2024
Unprompted review
Reply from MaidesiteUK
Thank you so much for taking the time to share your experience with your T1 Basic frame. We are thrilled to hear that after 15 months of regular use, your desk is still performing smoothly and reliably.
We truly appreciate your honesty about the assembly and programming process—it’s valuable feedback for us, and we’re glad you were able to work through it successfully.
It’s wonderful to hear that you’ve been recommending Maidesite products to friends, family, and colleagues. Your support and trust mean a lot to us and motivate our team to continue delivering high-quality products.
Thank you again for your kind words, and we look forward to continuing to provide you with great experiences in the future!
Warm regards,
Maidesite Team
Standing desk frame TH2 Pro plus
I was after a standing desk. The company got recommended by a friend. I was initially skeptical as there's no much information about the quality of products. I've ordered just a frame (th2 pro plus) with no top, as I need something wider that what they offer. The package arrived promptly. I was extremely heavy! I am quite pleased with the quality! The frame itself is width adjustable to some extent to incorporate wider tabletops. It has two motors, extremely quiet. All the functions I need - collision detection, standing reminder, memory modes!
I have no issues so far, multiple months of constant use. Hope it lasts!
I am now looking at the chair ... Anyone have opinions on it?
I am already recommending the desk frames to friends.
1 May 2025
Unprompted review
Reply from MaidesiteUK
Thank you so much for your detailed feedback! We’re thrilled to hear that the TH2 Pro Plus frame has met your expectations, from its quality and quiet dual motors to the adjustable width and useful features like memory modes and collision detection.
It’s great to know that it’s been performing reliably during months of daily use. Your recommendation to friends really means a lot to us, and we hope your desk continues to provide a comfortable and productive experience for years to come!
Best regards,
Maidesite Customer Service Team
Great standing desk legs
Great standing desk legs, had them for 1 year and they are going strong!
13 August 2024
Unprompted review
Reply from MaidesiteUK
Thank you for your feedback! We’re thrilled to hear that your standing desk legs have been performing so well for over a year. Your support means a lot to us!
Best regards,
Maidesite Customer Service Team
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