Magna Blueflame Ltd Reviews 

88
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Plumber came to move a small eletric boiler today (3rd June 2026) and did a grand job. Very professional, very tidy and ive very pleased with the results. Cant wait refurbish the rest of the kitchen n... See more

Rated 5 out of 5 stars

Tried and tested full boiler install, with new radiators 4 years ago. Annual service. We have had no issues at all. Very helpful and professional. Had a plumbing issue today and was fast to react, wit... See more

Rated 5 out of 5 stars

Della immediately makes you feel at ease. She is efficient and really does care. Our engineer, Paul, explained everything to us clearly. He arrived when we were expecting him. He was clean and tidy a... See more

Rated 5 out of 5 stars

My 96 year old father’s boiler failed just as the weather turned colder on a Sunday. I left a message on Magna Blueflame’s answering machine on Sunday evening and had a call back first thing on Mond... See more

Company details

  1. Gas Installation Service
  2. Bathroom Remodeler
  3. Boiler Supplier
  4. Boiler and Heating Service
  5. Plumber
  6. Radiator Repair Service

Written by the company

Magna Blueflame Plumbing & Heating is a proud family-run business based in Poole, Dorset, built on honesty, hard work, and genuine care for the people we serve. Founded and operated by husband-and-wife team Gary and Della March, we’ve grown our reputation one home at a time by delivering exceptional heating and plumbing services with a personal touch. With over 20 years of experience as a Gas Safe engineer, Gary leads every job with professionalism, technical know-how, and a commitment to doing things properly. In the office, Della ensures every customer receives clear communication, prompt responses, and a smooth, stress-free experience from the moment they get in touch. Together, we’ve built a business that treats every customer like part of the family — not just another number on a list. What makes us different? Because we’re a family business, we take pride in the small details. We keep our service area local so we can respond quickly. We give realistic arrival windows so you're never left waiting all day. We communicate through WhatsApp, phone, and email — whatever suits you best. And we’re always upfront about pricing so you know exactly what to expect before we begin. We’re Gas Safe registered, Worcester Bosch accredited, fully insured, and trusted by hundreds of local homeowners and landlords for: • Boiler installations • Boiler servicing and repairs • Emergency call-outs • Power flushing • Gas safety certificates (CP12) • General plumbing and heating support Our customers consistently tell us they appreciate our reliability, friendliness, transparency and the high standard of workmanship we bring to every job. At Magna Blueflame, we truly care about keeping your home warm, safe, and running smoothly all year round. Whether it’s a small repair or a full heating upgrade, you’ll always get honest advice, quality work, and a family-run service you can rely on. Thank you for supporting a local Dorset family business — it means more to us than you know


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy customer

Plumber came to move a small eletric boiler today (3rd June 2026) and did a grand job. Very professional, very tidy and ive very pleased with the results. Cant wait refurbish the rest of the kitchen now

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Tried and tested full boiler install

Tried and tested full boiler install, with new radiators 4 years ago. Annual service. We have had no issues at all. Very helpful and professional. Had a plumbing issue today and was fast to react, with minimal cost. Always happy to help.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The team was clean, tidy, and very well organised. Installation was completed quickly thanks to the large, efficient team. Communication with the office was excellent — responses were quick, polite, and all quotes were answered promptly. They provided clear knowledge and advice on the most suitable boiler for our needs. They also fixed the en-suite and installed the showers to a high standard. Would highly recommend their services.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Clean, efficient and professional.

Della immediately makes you feel at ease. She is efficient and really does care. Our engineer, Paul, explained everything to us clearly. He arrived when we were expecting him. He was clean and tidy and always wore shoe covers in the house. He worked efficiently and quickly, replacing our boiler and explaining the running of it to us in terms we could understand. He tested all the radiators and our fire. The finance company worked well with them and sorted us out at 0%.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Best company I’ve dealt with

My 96 year old father’s boiler failed just as the weather turned colder on a Sunday. I left a message on Magna Blueflame’s answering machine on Sunday evening and had a call back first thing on Monday.
Pleasant and helpful lady arranged for a heating engineer to visit that afternoon and by 5.30 pm my father had his heating back for a very reasonable charge.
Would certainly recommend this company.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Once again first class service

We have used this company to service our boiler for a few years, so when the time came to replace it they thankfully provided an acceptable quotation for the job. The engineer (Paul) arrived spot on schedule and from start to finish carried out a thoroughly professional job, not a spot of mess left behind him, and a good run through of all key points for future use. We had no hesitation in leaving him in the house while we went outside to cool off, he is totally trustworthy. The company carried out the registration with the manufacturer on our behalf and provided a comprehensive summary checksheet. Another first class experience with Magna.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Creative and functional solutions

Gary came to check out a free government boiler installation and was able to move the pipework to better hide it behind the false wall and behind a cupboard so the dishwasher could be pushed back in as before. He also found the source of the problem with 2 radiators not heating up and solved it much more simply than I'd been led to believe.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Having been let down earlier in the day by no less than 2 other companies, and having no heating or hot water, I rang Magna Blueflame and they were with us in a couple of hours! Our engineer was friendly and professional and soon had the problem sorted! Reasonable prices too, will definitely use again!

3 February 2023
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Hello Helen,

Thank you so much for your kind feedback , it’s very much appreciated.

We are so happy your issue is now resolved . Please save our details for any future works. Have a lovely weekend .
Magna Blueflame

Rated 5 out of 5 stars

This company is amazing twice now I've…

This company is amazing twice now I've had to phone and ask for help and they are straight there. Nothing to much for them and always friendly. I'll never use a different company. 100% perfect

28 January 2023
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Hello Sharn,

Thank you for taking the time to leave us a review.
So happy you have hot water and heating now .

Take care
Magna Blueflame

Rated 5 out of 5 stars

I have kitchen mixing tap changed today…

I have kitchen mixing tap changed today . I would highly recommend this company. Very informative and good job 👍.

31 August 2022
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank you for your kind feedback -Glad your happy with your new tap

Rated 5 out of 5 stars

Excellent Service

This Company is consistently efficient from initial enquiry to finished job. James is very polite and friendly. Communication is excellent and we wouldn't hesitate to recommend Magna Blue Flame, which incidentally we already have.

18 March 2022
Unprompted review

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