Magictour Colombia Reviews 2

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency

Written by the company

We are Magic Tour Colombia, a travel agency and Lost City tour operator with over 20 years of experience. We offer authentic and responsible tourism experiences, with professional, multilingual guides and a genuine commitment to local communities, ensuring every trip is safe, enriching, and unforgettable. Discover Lost City, Cabo de la Vela, Punta Gallinas, Tayrona Park & more. Book Now!


Contact info

3.2

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Missing English Guide & Promised Trek Expectations Not Met

I booked a 5-day El Cuidad Perdida trek with an English-speaking guide through Magic Tours. However, for the last two days, I was trekking solo with only a Spanish-speaking guide and no English support. The walking distances were the same or even less than the first four days, which is not what was promised.

As a result, the extra night felt unnecessary, and I paid additional money for no added value.

17 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look