I've been using MMS Flex for over 5 years now & it's been an incredible asset to my business, also the support from MMS is always top class & quick on the case, even when my device did develop a fault... See more
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Review summary
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I’ve been dealing with Magic Motorsport for a few months now, and I can honestly say they are top-notch. I recently bought their gear and it is awesome—everything works great and meets expectati... See more
Company replied
Since I chose what I think is the best tool for modifying engine and transmission computers 8-9 years ago, starting with the MAGPro2 X17 kit, which I replaced with FLEX as soon as it came out on the... See more
Company replied
I am using MagicMotorsport Flex since 3 Years, its a very trustworthy tool, works almost perfect. If not, or if there are questions, the staff is very fast and helpful. Updates coming very often, i... See more
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Company details
Written by the company
Magicmotorsport is an Italian company built on a long-standing passion for motorsport. Our products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the field.
Contact info
Contrada Margi Soprano SNC Zona artigianale, 90047, Partinico, Italy
- Info@magicmotorsport.com
- magicmotorsport.com
4.6
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Magicmotorsport
Thanks
Reply from Magicmotorsport
Hello,
We’re sorry to read your comment. At Magicmotorsport, we aim to provide transparent information, reliable tools, and professional support to all our customers.
If something in your experience didn’t meet your expectations, we would truly appreciate the opportunity to understand what happened. Please feel free to contact us through the Helpdesk so we can review your case and address your concerns.
Your feedback is important and helps us continue improving.
The Magicmotorsport Team 🚀
Reply from Magicmotorsport
Thanks a lot!
The staff are trying their best. Sometimes, however, it takes a long time to find a solution.
The staff are trying their best. But I can't make my customers wait up to 24 hours if there's a problem. Some people depend on their vehicles.
3 March 2026
Reply from Magicmotorsport
Hello,
Thank you for your feedback. We truly appreciate your understanding of the effort our team puts into assisting customers.
We also understand your concern — in a workshop environment, time is critical and waiting up to 24 hours can be difficult when customers depend on their vehicles. Some technical cases require deeper analysis or involvement from specialized departments, which can occasionally extend response times.
That said, we are continuously working to optimize our support workflow and response times to better meet the needs of professionals like you. Your feedback is valuable and helps us improve our processes.
Never using StageX again!
2 March 2026
Reply from Magicmotorsport
Hello,
We’re sorry to read that you feel this way. That’s definitely not the experience we aim to provide with StageX.
If something didn’t work as expected or didn’t meet your needs, we would really appreciate the opportunity to understand what happened. Your feedback helps us improve the platform and the support behind it.
Please feel free to contact us through the Helpdesk with the details of your case — we’re here to listen and to find a solution whenever possible.
very much recommended
very pleased with fast exact and personal attitude towards a long time customer
10 February 2026
Reply from Magicmotorsport
Thank you so much for your kind feedback! 🙏
We’re truly happy to hear that you appreciate our fast, accurate, and personal support, especially as a long-time customer. Building strong relationships and offering reliable assistance is a key part of our mission.
Thank you for your continued trust in Magicmotorsport
The files are processed quickly
The files are processed quickly, but I haven't seen any changes in some files, and I contacted support but it was no use.
9 February 2026
Reply from Magicmotorsport
Hello, thank you for your feedback.
We’re sorry to hear that some processed files did not meet your expectations. In certain cases, the requested modification may not apply due to file structure, ECU limitations, or specific software versions, but we understand how frustrating it can be if the result is unclear.
We invite you to reopen the ticket on our Helpdesk and provide the file reference and details, so our technical team can review the case more deeply and clarify what happened.
Fast and reliable support
Thanks for your support.
Always friendly and fast response.
I recommend using MMS.
7 February 2026
Reply from Magicmotorsport
Thank you so much for your amazing feedback! 🙏
Reply from Magicmotorsport
Thank you so much for your amazing feedback! 🙏
We’re really happy to hear that you’re satisfied with our support. Your “100 stars out of 5” truly means a lot to our team! ⭐🚀
We’re always here whenever you need us.
Flex is a very good tool !
Flex is a very good tool !
but.. i'm still looking for
1."Read and clear errors"..
2."Free datalogging" for ... even not full masters.
AT is free everything and they still offer all for free.
we pay for u subs and u still wants $$$ which is not fair!
10 February 2026
Unprompted review
Reply from Magicmotorsport
Thank you for your feedback and for sharing your point of view.
We’re glad to hear you appreciate FLEX as a tool. Regarding your suggestions about DTC reading/clearing and free datalogging, we understand your request and we can confirm that we are constantly working to improve the platform and introduce new features based on user feedback.
We also want to clarify that we do not comment on competitors or compare business models, as each company follows its own development strategy and service structure.
In any case, your feedback is valuable and will be shared internally with our team for future evaluations.
I found a solution to the problem to…
I found a solution to the problem to fix the graphical solution for this type of ECU
5 February 2026
Reply from Magicmotorsport
Thanska a lot!
They provided help with a faulty ECU…
They provided help with a faulty ECU which was fine with the repair they sent. They provide great support
5 February 2026
Reply from Magicmotorsport
Thank you for your feedback! 🙏
We’re glad to hear that we were able to help you with the faulty ECU and that the repair solution worked as expected. Providing reliable solutions and strong technical support is always our priority.
Your trust means a lot to us, and we’ll continue doing our best to support you whenever you need it. 🚀
Great company
Great company, with great people. Support is very good and fast.
5 February 2026
Unprompted review
Reply from Magicmotorsport
Thank you so much for your kind words! 🙏
We’re truly glad to hear that you consider Magicmotorsport a great company with great people. Our goal has always been to combine innovative tools with a fast, reliable, and human support service — and feedback like yours shows we’re on the right track.
Your trust and satisfaction mean a lot to our entire team. We’ll keep working hard to deliver the same level of quality and efficiency every day. 🚀
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