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Review summary

Created with AI, based on recent reviews

Evaluating 345 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the ease of installation for screen protectors, often highlighting the perfect fit and lack of bubbles. Many also appreciate the quality of the products, including cases and screen protectors, noting their durability and effective privacy features. The customer service is also often commended for being responsive and helpful in resolving issues. However, some people were dissatisfied with the product's durability, reporting that screen protectors cracked or scratched quickly, sometimes within days or weeks of use. There were also instances of products not fitting correctly or being of poor quality, not meeting customer expectations. A few customers also experienced issues with order fulfillment, such as missing items or delayed deliveries, and some found the customer support unhelpful in these situations.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the quality, durability, and... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the products, highlighting their... See more

User experience

People report positive experiences with user experience, especially regarding the easy and bubble-free... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the support team for being... See more

Order

Consumers have mixed experiences with their orders. While some reviewers praise the quick arrival of products... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Disapointed only ONE protector in box (most brands provide 2 for same price). Cracked within days. No better than any other glass protector. I will give a smidge better performance than others when it... See more

Company replied

Rated 5 out of 5 stars

I have an Apple watch using the Magic John screen protector. I had an accident where I fell and scratched the screen protector, but it did its job and protected the watch screen. Magic John sent me a... See more

Company replied

Rated 5 out of 5 stars

I got the privacy version of this screen protector and I’m really impressed with the quality. Installation was super easy with the frame, and I didn’t get any bubbles at all. It fits my iPhone 13 Pr... See more

Company replied

Rated 5 out of 5 stars

Wow. All I can say. I've now used these protectors on an S24, S25 and S23 Ultra and apart from one time where it didn't stick perfectly (was replaced free of charge by customer services with no quibbl... See more

Company replied


Company details

  1. Cell Phone Accessory Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Company

Written by the company

Founded in 2010, MAGIC JOHN specializes in crafting high-quality screen protectors. We prioritize user experience, delivering innovative products and swift, reliable service. Thanks to our unique and creative approach to film application, we’ve built a loyal global community of over 10 million users. With 15 years of expertise, MAGIC JOHN has been perfecting screen protectors for over a decade. Launched as our own brand, we bring innovation to life with patented application techniques, featuring dual-tempered and aluminum-infused tempered glass. Our meticulous 17-step process, including S-class vacuum plating, ensures uncompromising quality in every detail. Our flagship Dust-Removing Screen Protector leads the way, complemented by a range of phone cases and premium mobile accessories. At MagicJohn.com, we’re committed to delivering exceptional service, tailored to our customers’ needs and desires. Maximizing your satisfaction is, and always will be, our top priority. At MAGIC JOHN, we ensure swift delivery so your order arrives fast every time, backed by a 30-day hassle-free return policy for worry-free shopping. Our dedicated support team is always here for you, whenever you need us, while our secure checkout guarantees safe payments with complete peace of mind.


Contact info

3.1

Average

TrustScore 3 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Inability for easier use.

So I recently bought two of the phone mounts for both my wife and I but the two issues that we seem to have is that the arms were flimsy and broke and also the inability to easily open the adjustable arms. There should be side buttons for easy opening of the adjustable arms instead of people having to pry them open. Ive sent emails with these same concerns and have not received any replies back.

5 April 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hello Mario,

We are truly sorry for your unpleasant experience with our phone mounts.

Could you please provide your order number or contact us directly via email at support@magicjohn.com?

We will definitely provide you with a satisfactory solution.

Best regards,
Magic John Customer Service Team

Rated 5 out of 5 stars

Their promise to help if me get it right

Their promise to help if you have a problem is unsurpassed. I ordered a kit for my work phone that arrived quickly and before my business trip. I installed one screen and a couple days later it cracked. I wrote a not good review on Facebook. I needed protection quickly so I went to a phone store and paid for them to add one. Magic John contacted me almost immediately. I told them I had one installed but mentioned my personal phone was needing a new protector. The sent a kit for my older phone. It was there when I got home. Magic John live up to their word. Great customer service. I will buy again.

18 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hello Orion,

Thank you so much for your kind and heartfelt review!

We really appreciate you sharing your experience and are thrilled we could live up to our promise of supporting you when you needed it most.

We’ll keep working hard to improve our products and service every day.

Looking forward to serving you again soon!

Best regards,
Magic John Customer Service Team

Rated 5 out of 5 stars

Everything has limits..

The applicator is awesome!the customer service is awesome. The product is nice too.. I will buy these every time.
have a great day

8 April 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hello Knolls,

Thank you so much for your wonderful review and for taking the time to share your experience!

We’re thrilled to hear you love the applicator, our customer service, and the product itself.

We’ll keep working hard to deliver the best quality and service for you.

Have an amazing day, and we look forward to your next order!

Best regards,
Magic John Customer Service Team

Rated 5 out of 5 stars

Amazing

The installation was as easy and foolproof as advertised, not a single bubble. Had a problem and support reached out immediately 😳 I haven't tried to take an axe to it yet, but this is a quality product!

4 April 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hello Jansen,

Thank you for your review and feedback.

We have already contacted you directly, and we promise to resolve this issue properly for you.

Thank you for your understanding and patience.

Best regards,
Magic John Customer Service Team

Rated 5 out of 5 stars

Great customer service and great quality

I've been using this screen protectors for a while now, both the 28 degree privacy one and the clear and the work and fit like a charm, as they advertise the installment is as easy as it can be.

Also their customer service is one of the best i've seen in a long time. I purchased by error a privacy one when i wanted a clear and the cancelled and started the refund process in 6 minutes!! (i'm not exageratting).

Great service and great quality

3 April 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hello Agustin,

Thank you so much for your kind review!

We’re really glad you love our screen protectors and that our customer service could help you quickly.

We will keep improving to bring you even better products and services.

Best regards,
Magic John Customer Service Team

Rated 5 out of 5 stars

I just received today the screen…

I just received today the screen protector from Magic John, well packed and with 2 applicators purchased directly from their web adds. It took less than a week to receive. It arrives with a QR coded small installation video link to a YouTube video. After seeing the video I proceed to follow the instructions from the phone display cleaning and installation preparation (Samsung S26 Ultra) to the actual installation. All went good, re installed the fingerprint data to the phone and all is working excellent, no bubbles no problems. The screen installation and applicator is excellent. This is a great product and installation with the video clear instructions are perfection. Very happy with this product. I do use a very good case, fully armored and the phone with the new screen protector fitted perfectly so I don't expect any problem with my phone. Great product, period.

2 April 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hello Angel,

Thank you so much for your wonderful review and detailed feedback!

We’re thrilled to hear that the screen protector, applicator, and installation process worked perfectly for your Samsung S26 Ultra, and that you’re really happy with the product.

We will keep improving our products and service to bring you an even better experience.

Enjoy your protected phone! 😊

Best regards,
Aly
Magic John Customer Service Team

Rated 1 out of 5 stars

NOT SO magic john

When researching the best way to protect my iPhone 17 pro max camera lenses, I eventually opted for the more expensive magic john lense cover with magnetic cover.
It was covred in tiny scratches in no time at all and bigger scratches followed, just in general daily use. It was not dropped, run across any abrasive surfaces, but quickly, the paint wore off and the lenses fogged up. Only months later I need to throw the 'not so magic John' expensive rubbish away and buy something else to replace it from amazon.
The only magic trick here was my disapearing cash.

30 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi there,

We’re really sorry to hear you’re disappointed with our lens protector and that it didn’t live up to your expectations. We take all feedback very seriously and want to help make this right.

Please reach out to us directly at support@magicjohn.com with your order information, and we’ll assist you promptly.

Best regards,
The Magic John Team

Rated 2 out of 5 stars

Very poor products

Very poor products. Phone case started yellowing in 3 months. Magnetic phone holder broke within 3 months. On the second order the magnetic phone holder was not shipped with all contents. Thankfully they replaced and resent the item but with a lot of fuss over the replacement delivery address and very delayed email response. I’d think twice again before ordering from Magic John. Very bad customer service and questionable product quality.

12 January 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi there,

We’re truly sorry you had such a frustrating experience with our products and service.

It’s disappointing to hear the case yellowed, the magnetic holder broke quickly, and the replacement process was slow and difficult — that’s not the experience we want you to have at all.

We take your feedback to heart and are working hard to improve both our product quality and customer service speed.

Thank you for being honest with us. We really hope we’ll have another chance to earn back your trust and do better for you in the future.

Best regards,
The Magic John Team

Rated 5 out of 5 stars

The reviews confuse me, it’s a great product!

Not sure what everyone is talking about. The screen protector I got was very durable, I had a minor issue with the first one and they immediately sent a replacement. I used the first one as a test, and no matter how hard I bent it wouldn’t crack. I had no air bubbles after using their scraper they included. It feels very smooth, durable, and responsive.

27 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hello Paige,

Wow, thank you so much for this — seriously, it means a lot! 😊

We really appreciate you taking the time to share your honest experience, especially mentioning both the initial issue and how it was resolved. That kind of real feedback helps other customers feel more confident, and it helps us too.

I’m really glad to hear the replacement worked perfectly and that the installation went smoothly (no bubbles is always a win 😄). Sounds like you really put it to the test as well — that’s awesome to hear!

Thanks again for your support; it truly doesn’t go unnoticed. If you ever need anything at all, just reach out anytime — we’ve got you 👍

Best regards,
Magic John Customer Service Team

Rated 1 out of 5 stars

Just Junk

Just Junk. Screen protector broke frist time I dropped it when sitting on the lounge. Cant believe I fell for the adds

24 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Jeff,

We’re very sorry to hear about your experience. We truly want to help resolve this issue—please contact our customer service team at support@magicjohn.com, and we’ll do our best to assist you promptly.

Wish you a nice day!

Best regards,
Magic John Customer Service Team

Rated 1 out of 5 stars

Not good as being advertise

Not good as being advertise. Had a hard time putting in the product on my device. Ended up with bubbles on each sides. Also have fingerprints left behind everytime I use the phone. Not worthy. Two thumbs down.

21 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Ryan,

We’ve already reached out to you via email and will do our best to resolve this issue for you.

We truly care about your experience and want to make it right.

Thank you for your understanding and patience.

Best regards,
Magic John Customer Service Team

Rated 1 out of 5 stars

Doesn't work well

Doesn't work well. A lot of bubbles. I have been emailing them and they would not give me a refund. HORRIBLE product, HORRIBLE customer service. Unresponsive. Once they get your money, they won't care. CAN'T STAND THEM. AWFUL AWFUL AWFUL.

19 February 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Alen,

We truly care about your experience and are committed to making it right. We never ignore our customers’ issues.

Please contact us directly at support@magicjohn.com so we can assist you promptly.

Wish you a nice day!

Magic John Team

Rated 1 out of 5 stars

3 screens broke within 30 days due to…

3 screens broke within 30 days due to very minor drop. Maybe 6” The corner cracked and the screen split near throughout. I was told they’re meant to break so the phone screen doesn’t. My iPhone would never have cracked with such a minor fall. They also refused to stand by the warranty.

3 February 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Alex,

We’re sorry to hear about your experience with the screen protectors.

Please contact our support team(support@magicjohn.com) directly with your order information — we will review your case and do our best to resolve this for you fairly under the warranty.

Thank you for your understanding and patience.

Best regards,
Aly
Magic John Customer Service Team

Rated 5 out of 5 stars

Absolutely Outstanding Quality – Highly Recommended!

I’m extremely satisfied with this screen protector. The quality is outstanding – it fits perfectly, feels very premium, and was super easy to install without any bubbles.

You can really tell that this product is well-designed and made with care. It does exactly what it promises and provides great protection without affecting the display quality at all.

16 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Chrisovalantis,

Thank you so much for your wonderful review!

We’re thrilled you love the screen protector — your satisfaction means everything to us.

Enjoy your perfectly protected iPhone! 😊

Best regards,
Aly
Magic John Customer Service Team

Rated 5 out of 5 stars

Privacy screen with perfect applicator

I ordered the privacy screen protector through Amazon. Not the cheapest, however I understand why they charge the price. Application was the easiest ever. Absolutely no bubbles. My phone was brand new so the screen had never been touched. I can’t believe how smooth it is, my finger glides as if the screen protector isn’t even there. I would highly recommend and once I’ve used my 2nd one, although I cannot foresee a reason why I would need it, I will definitely order this product again for my next phone.

14 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Chris,

Thank you so much for your amazing review!

We’re so happy our privacy screen protector and applicator worked perfectly for you — smooth, bubble-free, and easy to install is exactly what we aim for.

Really appreciate you recommending us, and we can’t wait to keep protecting your future phones too! 😊

Best regards,
Aly
Magic John Customer Service Team

Rated 1 out of 5 stars

Don’t do it!

Ordered 2 charging cables as Christmas presents for my children. By NYE the one stopped charging and then within a week the other stopped working.

As they were Christmas presents I ordered them around November time so by the time they had stopped working the warranty was up, even though they had less than 2 weeks use! After a lot of emails, pictures, videos back and forth Magic John finally accepted they weren’t working but as the warranty was up (with less than 2 weeks use), they would not issue a refund but only ONE replacement cable. They left me with no option but to accept this or nothing. 6 weeks passed and the replacement charger was still not received. I chased this up, they hadn’t even dispatched it even though they guaranteed they were treating as a priority.

Replacement charger now finally received, but as I have no faith it will last I emailed them to check the warranty starts from date received and not posted, only to be told replacements are not covered by a warranty, yet another blow from dealing with this company!

1 January 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you for contacting Magic John! We are writing to confirm that we have received your message. We have forwarded your message to our support team leader.

You can also contact support@magicjohn.com for further assistance. Thank you!

Sincerely,
Magic John Customer Service Team

Rated 5 out of 5 stars

S24+…

Got the type 2 cover for my pre-owned s24+. The application was the coolest, fastest and most precise fitting. In the past I have had a hard time lining up the phone and the protector or getting dust or bubbles. With this perfect, fast and completely free of any bubbles or dust.

6 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you so much for your amazing feedback! 🌟

We’re thrilled to hear that your S24+ cover fit perfectly and that the application was quick, precise, and hassle-free. Your experience is exactly what we aim for with every product, and it’s wonderful to know we hit the mark!

We really appreciate you taking the time to share your thoughts, and we can’t wait to serve you again for your future Magic John purchases.

Enjoy your perfectly protected phone! 📱✨

Best regards,
Aly
Magic John Customer Service Team

Rated 5 out of 5 stars

Amazing product and the customer…

Amazing product and the customer service is really great. Really happy and satisfied with the screen protectors. Highly recommend Magic John to everything

3 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you so much for your wonderful review! 🌟

We’re delighted to hear that you’re happy with both our screen protectors and our customer service. Your satisfaction means the world to us, and your recommendation truly makes our day!

We look forward to serving you again for all your Magic John needs.

Best regards,
Aly
Magic John Customer Service Team

Rated 5 out of 5 stars

My experience with Magic John was short…

My experience with Magic John was short of amazing!
I have purchased the amazing screen protector for myself and a relative because I was so happy with the feature results of privacy screen( no one can see from the side view), also the flawless screen protector
(no scratches, no dust on my screen etc.
And by mistake ordered the wrong Magic John screen protector for my relative.
I contacted Magic John by email and he responded!
Offering me to receive the correct screen protector at no cost to me!
So I could not be obliged to write an outstanding review!
Magic John screen protector is a great product see for yourself. Amazing!

18 February 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Arlene,

Thank you so much for your wonderful review and kind words!
We’re absolutely thrilled to hear you love our privacy screen protector and that it meets your expectations perfectly.

It was our pleasure to assist you with your order, and we’re glad we could make things right for you at no extra cost.
Your satisfaction means everything to us.

We truly appreciate your support and hope you enjoy your Magic John products for a long time! 😊

Best regards,
Magic John Customer Service Team

Rated 5 out of 5 stars

Great screen protector

I got the privacy version of this screen protector and I’m really impressed with the quality. Installation was super easy with the frame, and I didn’t get any bubbles at all. It fits my iPhone 13 Pro Max perfectly.

The privacy feature works great from the side, but the screen still looks clear and sharp when viewed straight on. Overall, it feels high quality and I’d definitely buy it again.

2 March 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Mehmet,

Thank you so much for your kind review!

We’re so happy to hear our privacy screen protector fits your iPhone 13 Pro Max perfectly and that you had an easy, bubble‑free installation.

It means a lot to us that you love the privacy effect and overall quality.
We truly appreciate your support and hope you enjoy using it!

Best regards,
Magic John Team

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