Magic Hour Reviews 

115
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out the impressive variety of all-in-one AI tools available, noting that the platform makes content creation incredibly fast, reliable, and efficient. People love how intuitive the website design is, allowing users to easily navigate and produce consistently high-quality images and videos without hassle. However, some people mentioned that specific generated outputs can sometimes be completely unpredictable or fail to match what was originally expected. Some reviewers were not satisfied with occasional navigation difficulties or encountered frustrating problems with the platform's credit system during use.

What people talk about most

Product

Clients share positive opinions on product, highlighting the fast video creation tools and extensive features... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is very intuitive,... See more

Value for money

Reviewers mention appreciation regarding value for money, frequently highlighting very generous credit tiers,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use it mostly for sharpening blurred photos of wild birds and (where necessary) improving the lighting. The results vary from good to amazing. However sometimes it changes the bird which is not wha... See more

Company replied

Rated 4 out of 5 stars

Audio to video have been a great experience. I wish the software could create a better image of me when I tried to Audio to video with a photo of me it changed my appearance totally. But overall I'm p... See more

Company replied

Rated 4 out of 5 stars

Some things I do don't always work out, but it's for a fun cause, and exciting, creating whatever you want, but some steps don't work the way I want them to.

Company replied

Rated 5 out of 5 stars

Highly recommended! I've stopped all other AI subscriptions and just stick with Magic Hour for everything content related. It's literally all in one: audio, image, and video gen tools plus you can f... See more

Company replied


Company details

  1. Video Production Service
  2. also in
  3. Software Company
  4. Video Editing Service

Written by the company

Magic Hour is a browser-based AI platform for transforming existing photos and videos and creating new video, image, and audio content. Founded in 2023 by Runbo Li and David Hu, its core transformation tools include face swap, lip sync, talking photos, and character replacement. Creators can edit and reuse their own media, then send compatible outputs directly into editing, animation, lip sync, or upscaling without downloading and re-uploading files between supported tools. Templates provide starting prompts and settings, while saved characters and visual references can be reused in supported workflows. Selected public tools can be tried without creating an account or entering a credit card. Free allowances vary by tool. The signed-in Create workspace uses account credits and shows the estimated cost for the selected settings before generation. Unused credits roll over and never expire, including after subscription cancellation. One-time credit packs are available without a subscription and include commercial use and watermark-free exports under Magic Hour's terms. Subscriptions add benefits such as higher resolutions, faster queues, larger uploads, and greater concurrency. Magic Hour serves creators, marketers, agencies, production teams, and developers. The website and supported API workflows use the same account and prepaid credit balance. Model availability, credit costs, and output limits vary by tool and plan. Magic Hour does not use customer prompts, uploads, or generated outputs to train AI models. This policy covers free and paid accounts, including API use. Explore current tools, pricing, and policies at magichour.ai.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(115)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

Great User Experience

Great User Experience, Great Overall. I've used Magic Hour for a bit over a year now and it's genuinely one of the best products I've used as a consumer and developer. Everything is simple to understand, and I can use the best tools to make what I want. Specifically, I really liked the face-swap tool as I was playing around with some UGC ideas.

22 October 2026
Magic Hour logo

Reply from Magic Hour

Thanks Eric, glad you've been enjoying Magic Hour as both a creator and developer. Appreciate you sticking with us for over a year. Hope your UGC experiments are going well, and looking forward to making the product even better for you.

Rated 5 out of 5 stars

The best place for AI image/video editing!!!

I've been using the models to build things such as UGC ads, image upscaling, lip syncing, and honestly it has done the job really well. The prompts are user friendly and doesn't take much tuning to create a solid video/image. I like the fact it has multiple models that I can iterate over, such as Kling, LTX, Nano Banana, etc. Overall, I am very pleased with the product and want to try more features!

22 October 2026
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Reply from Magic Hour

Thanks Aurick, glad to hear you're getting value from many tools and getting solid results. You've clearly spent a lot of time exploring our features, and so glad to hear it's resonating with power users like you. Let me know if there's anything we can ever do to make the product better for you.

Rated 5 out of 5 stars

Good results, nice support, and easy to use

I use quite a few features, including image to video, image editor, text to video, and more.

The images and videos I generate consistently meet my expectations based on the prompts I provide, and the quality is really good. Whenever I encounter an issue, the support team responds quickly and is always willing to help resolve it. The website has a modern, user-friendly interface. I've been using Magic Hour for over a year, and I've seen the models get better, new features and tools make things easier, and generation times get much faster. The team has also made the website look better and much easier to navigate.

Overall, it's been a great experience using this platform

25 October 2026
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Reply from Magic Hour

Thanks Linh, appreciate the thoughtful review and your continued support. It's encouraging to hear the product has gotten better for you over the past year. There's still plenty we want to improve, and hopefully Magic Hour will become even more useful for you over time.

Rated 5 out of 5 stars

Prompting advice

I've been using Magic Hour to make Dante edits on TikTok and I was really surprised with the output. I've used text to video, voice generator, and lip sync for my production and it's been really convenient. If I have any advice to any else trying their product, it'd be to be careful about prompts, especially with generating videos. I explained what I wanted to chat and had it come up with detailed prompts so be as specific as possible. Another piece of advice I'd give is to make your reference images or whatever else fairly high quality. Overall, I really like their service, would defo recommend.

25 October 2026
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Reply from Magic Hour

Thanks Sanjey, glad Magic Hour has been useful for your Dante edits (DM me your handle sometime and I'll follow!). Appreciate you sharing those tips too. You're right that prompts and reference images make a big difference. We're hoping to make that process easier over time by improving our prompt enhancer and building a model router. Reach out ay time if you ever need anything.

Rated 5 out of 5 stars

The platform is super easy to use and…

The platform is super easy to use and navigate, has a really nice interface as well. I barely had issues with generation, and the various things that Magic Hour can do is amazing for anything you want to create! I think the only issue I had was that I had to generate some things a few times to get what I specifically wanted.

23 October 2026
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Reply from Magic Hour

Thanks JC, appreciate the kind words and honest feedback. I agree having to generate things multiple times isn't ideal, especially when you're spending credits. We're working on this by investing in features like prompt enhancement and automatic model selection, and I'm hoping you get a chance to try our tools again once these improvements are in. Would love your feedback again then!

Rated 5 out of 5 stars

Great overall experience with great…

Great overall experience with great value compared to other video gen platforms.
Especially loved using the API key for video gen and AI UGC

22 October 2026
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Reply from Magic Hour

Thanks for the feedback, Jad. Glad to hear that you're getting value out of our API and UGC. I'm here to support you if you ever need anything as you grow out your social media audience.

Rated 5 out of 5 stars

Easy and creative AI video Tools

Magic Hour AI is easy to use and makes creating engaging AI videos quick and fun. I love how it helps bring creative ideas to life!

22 October 2026
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Reply from Magic Hour

Thanks Isamar, glad to hear you're having fun creating with the tools. We're always adding new features, so hopefully you'll get even more value going forward. DM me if you ever need any help!

Rated 5 out of 5 stars

My experience with Magic Hour AI

My experience with Magic Hour AI has been great! The platform offers a tons image and video editing features, making it easy to create and edit content. Everything is very user-friendly and easy to navigate, even for beginners. The tools are fast, efficient, and convenient, which makes the whole creative process much smoother. I also really like how many features are available in one place, so I don't have to switch between different platforms. Overall, it's a great platform that makes image and video editing simple, accessible, and enjoyable!

22 October 2026
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Reply from Magic Hour

Thanks, Thiago. Glad you're enjoying the variety of tools and templates. We've put a lot of work into making everything intuitive without sacrificing quality, so it's good to hear that's coming through.

Rated 5 out of 5 stars

Magic hour is an exceptional application

Magic hour is an exceptional application for generating images and videos. You get the opportunity to use powerful models that are prompt-accurate, and their API is amazing for developers who want to do something with Magic Hour’s capabilities. Magic hour also has plans that are amazing for people who do not want to overspend on image/video generation. I’d recommend also joining the Magic hour discord server to check out some of the amazing discussions happening on it.

22 October 2026
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Reply from Magic Hour

Thanks for the feedback Aaron. I'm glad to hear you're enjoying our tools and getting value out of our Discord. Please let me know if you ever need help with anything at all. We want all of our users to be successful with our product and especially developers.

Rated 5 out of 5 stars

colors look natural and details stay sharp

i have been using magic hour’s photo colorizer and image tools on a lot of photos. the colors look natural, the original detail stays sharp, and upload and download are really simple.

22 October 2026
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Reply from Magic Hour

Thanks, Devesh. Glad the Photo Colorizer has been preserving the original details while producing natural-looking colors. That's exactly the balance we're aiming for. Appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Poor Quality - Unusable Professionally

Trialed this for 1 day and immediately asked to cancel subscription. I attempted to create only 1 working video to use for marketing. After 12+ attempts and repeatedly poor quality, I messaged the company to cancel. Took them days to reply, and finally, after multiple follow-ups, they said I cannot get a refund because I used like 1-2% of their credits for the year to try and generate 1 usable video. Mouths don't sync. glitchy. Subtitle errors in spelling/grammar. Very noticeably AI. Overall poor user experience and do not recommend. I was unable to use anything generated by this platform, and I am experienced in AI and editing.

21 October 2026
Unprompted review
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Reply from Magic Hour

Hi Dylan, I'm Runbo, one of the founders of Magic Hour. I'm sorry we fell short here, both with the quality of your results and the time it took us to respond.

The lip-sync, subtitle, and video quality issues you described are valid concerns, especially when you're creating content for professional use.

I'd like to personally review your experience and refund request rather than give you another generic support response. I'll reach out to you directly.

Thanks for taking the time to share this feedback.

Rated 5 out of 5 stars

I'm using the talking picture

I'm using the talking picture and it's really well done plus the cost for the whole package is very reasonable. I also like the customer service, absolutely top class, very rear quality these days.

I do project based work so I do look forward to keep testing the other available services.

21 October 2026
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Reply from Magic Hour

Thanks for the kind words! This is Runbo, one of the founders, and the person behind the customer support. Glad you're enjoying Talking Photo and you've found the customer service helpful. I'm looking forward to continuing to chat and help you with your projects. If there's anything I can ever help you with, just let me know!

Rated 4 out of 5 stars

Audio to video have been a great…

Audio to video have been a great experience. I wish the software could create a better image of me when I tried to Audio to video with a photo of me it changed my appearance totally. But overall I'm pretty happy with this program.

22 October 2026
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Reply from Magic Hour

Hi Michael, I'm Runbo, one of the founders of Magic Hour. Thanks for the thoughtful review! I'm glad you're enjoying Audio to Video.

I'd love to help with the issue of your appearance changing. That's something we want to get right.

I'll reach out personally to see if we can improve your results. Thanks again for your support!

Rated 5 out of 5 stars

Exceptional costumer service!

Exceptional costumer service! Open to suggestions and feedback. Unexpected follow ups!

22 October 2026
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Reply from Magic Hour

Thanks, Kevin! Really appreciate the kind words and all the feedback you've shared with us. We're always trying to improve, and your feedback genuinely helps. Thanks again for your support!

Rated 5 out of 5 stars

Easy to use, versatile, and great results

Magic Hour AI is easy to use and makes bringing creative ideas to life feel straightforward. I really like how versatile it is, with plenty of ways to experiment with different styles and types of content. The results have been consistently impressive, and I’ve enjoyed seeing what I can create with it. Definitely worth checking out if you’re looking for an approachable tool for creating AI visuals!

20 October 2026
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Reply from Magic Hour

Thanks, Abhi! Glad you've been enjoying Magic Hour and getting good results. We have a lot more we're working on, so hopefully it keeps getting better for you. Appreciate your support!

Rated 1 out of 5 stars

This is a bait and switch company

This is a bait and switch company. I reached out to get an explanation and I spoke with some idiot named runbo.

What the website claims they can do and what they actually do is tremendously different. Not in a good way.

If you are looking to create videos, avoid this fly by night operation.

16 October 2026
Unprompted review
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Reply from Magic Hour

Hi Radek, sorry Magic Hour didn’t meet your expectations. Please email support@magichour.ai with your account email and what you were trying to create, so we can investigate the specific issue. We haven’t been able to identify your account from the name on this review.

Rated 5 out of 5 stars

Simply AWESOME!

I'm 62 years old, visually impaired, and have spent much of my life working in creative fields. I have to say, Magic Hour has been nothing short of extraordinary!

As someone with significant vision loss, I find Magic Hour incredibly easy to use, packed with amazing features, and the end results are beyond impressive.

I'm confused about their rating, and I can only assume that, in the highly competitive AI field, competitors leave negative reviews to make competitors look bad.

Over the years, I have learned to use many software programs; I can't imagine learning many more, but Magic Hour has, without a doubt, made my life better.

Don't believe the reviews; take a chance, and I promise you will be thrilled with the outcome.

14 October 2026
Unprompted review
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Reply from Magic Hour

Hi, Paul. Thanks so much for taking the time to leave such a genuine review. It truly means a lot, and I really appreciate having you as a customer.

More so, than that I want to make this product even better for you. If you ever have any feature requests, bugs, or things we can improve, don't hesitate to let me know.

I'm especially glad you've found Magic Hour easy to use, especially coming from someone who's spent years working with creative software.

Appreciate your support.

Runbo

Rated 1 out of 5 stars

Useless and deceptive

I signed up and supposedly received 400 credits—but they vanished into thin air just as quickly as I had supposedly acquired them. All it kept saying was "Add 100 credits and generate." But absolutely nothing was generated. It wasn't even clear whether the tool was actually generating or waiting for more credits. I've never tried a more deceptive and useless tool than this one. I guess it’s just about stealing and misusing data. Same old story.

29 September 2026
Unprompted review
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Reply from Magic Hour

Hi, the generation you selected required 500 credits, while the signup bonus provided 400. “Add 100 credits and generate” meant you needed 100 more credits before generation could start.

However, the good news is you get 100 free credits per day, so you can claim that to generate the video. Feel free to email me at support@magichour.ai if you need any help.

Rated 5 out of 5 stars

Natural-sounding AI voices

The voice generator and voice cloner are quick, simple, and sound natural. I was making great voiceovers within minutes of starting. Worth trying, especially with the free plan.

29 September 2026

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