Magical Children's Book Reviews 36

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing it as amazing and of great quality. Many people appreciate the personalized nature of the books, especially when created for children, and find them to be wonderful keepsakes and gifts. The process of creating the books is often described as easy to use, and the final product is frequently praised for its beautiful colors and engaging stories. However, some people were dissatisfied with the user experience, particularly regarding the AI image generation, noting a lack of consistency in illustrations and characters across pages. Some customers also mentioned significant issues with delivery services, experiencing delays and receiving orders much later than expected. A few people also felt that the editing process for the digital product was frustrating and time-consuming, with difficulties in making corrections and a lack of opportunity to review the quality before purchase.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers express delight,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the excellent quality of the products, with some... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers found the process incredibly frustrating,... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers received their orders on... See more

Order

Customers had ambiguous experiences with order. While some reviewers expressed satisfaction with the ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The book is amazing and I'm scoring just for the book but very expensive Is the most expensive book I paid for my daughter and I.have to order another book for my second daughter so yeah a full da... See more

Rated 5 out of 5 stars

Amazing website. Created three books. One I would buy even if it wasn't created for my daughter.

Rated 5 out of 5 stars

Great quality arrived on time with tracking details. Lovely book. Its absolutely lush and my daughter loves it


Company details

  1. Childrens Book Store

Written by the company

Design a unique children's book with AI, tailored specifically for each child. Bring a custom story and stunning illustrations to life.


Contact info

3.9

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I paid for a book 22/12/24 and it…

I paid for a book 22/12/24 and it hasn't arrived. Can anyone give me details how to connect the company please.
Much appreciated

22 December 2025
Unprompted review
Magical Children's Book logo

Reply from Magical Children's Book

Dear Julia,

Thank you for reaching out to us. I am truly sorry to hear that you haven't received your book yet, especially since you ordered it back on December 22nd. I completely understand how annoying this must be for you.

We want to resolve this for you as quickly as possible. Could you please send us a direct message with your order details via our contact page at https://magicalchildrensbook.co.uk/contact?

As soon as we receive your message there, we will investigate immediately and make sure this gets sorted out for you.

Kind regards,

Magical Children's Book

Rated 1 out of 5 stars

I ordered my grandson a book on…

I ordered my grandson a book on December 13, 2025 and delivery has been pushed back to January 2nd! UPS didn’t even receive the book till December 21st. I will never order another book from this company as a special “gift”.

13 December 2025
Unprompted review
Magical Children's Book logo

Reply from Magical Children's Book

Dear Anit,

I am truly sorry to hear about the delay regarding your grandson's book. I completely understand how frustrating this is, especially since it was intended as a special gift and did not arrive in time.

We would like to investigate exactly what went wrong with the shipment and resolve this for you. Could you please contact us via https://magicalchildrensbook.co.uk/contact? This will allow us to look into your specific order details with you and find a solution.

Kind regards,

Magical Children's Book

Rated 1 out of 5 stars

Well what a shame

Well what a shame. Everything was going well until delivery. It appears I am not alone. I even shared the Company via my socials as I was so impressed. I ordered two books on 24 Nov separate orders. Sent two emails when they did not arrive. First response was generic fob off. Second response was much apologies and we will reprint for you. I have received only one book. So now to decide as it's Xmas eve 7 pm, do I gift the book to my grandson or my nephew. Please don't suggest I contact you directly, I assure you I will be doing so requesting a full refund. I suggest you think ahead for 2026 and adjust the expected delivery time to something more realistic. Very disappointed 😞

24 December 2025
Unprompted review
Magical Children's Book logo

Reply from Magical Children's Book

Dear Gill,

I am incredibly sorry to hear about this situation. It is truly heartbreaking to read that you are facing a choice between gifting your grandson or your nephew on Christmas Eve. This is absolutely not the experience we wanted to create for you, especially after you placed your orders so well in advance.

We sincerely apologize for the failed delivery and for the fact that our previous communication felt generic and dismissive. We clearly missed the mark, and we are going to do our absolute best to improve our service and ensure our delivery estimates are realistic, just as you suggested.

We understand your disappointment and your decision to request a full refund. We will be looking out for your direct contact to resolve this immediately for you.

Once again, our deepest apologies for letdown during this holiday season.

Kind regards,

Magical Children's Book

Rated 1 out of 5 stars

Order 2 books as gifts

Order 2 books as gifts. Reached out to the company with only a generic response email. The production time was late. The shipping was the slowest method possible. Now it won’t arrive till after the new year.. if you want to order books like these find a different company

23 December 2025
Unprompted review
Magical Children's Book logo

Reply from Magical Children's Book

DearTammy,

I am sincerely sorry to hear about your negative experience with your recent order. I completely understand your frustration regarding the production delays and the shipping speed, especially since these were intended as gifts for the New Year.

I also apologize that your previous attempt to contact us resulted in a generic response. That is not the level of service we aim for. We take your feedback very seriously and we are going to do our best to improve our processes and communication to ensure this does not happen again.

Kind regards,

Magical Children's Book

Rated 2 out of 5 stars

Time consuming tool with limited capabilities

I tried this platform based on the site’s claims that text and illustrations can be adjusted afterward and that creating a personalized book is a straightforward process. In practice, that was misleading.

The tool does not reliably support character or image consistency across pages. Details like outfits, facial features, proportions, and even character height vary from page to page, and attempts to correct this frequently resulted in looping behavior that prevented meaningful updates. Making what should have been simple, global changes required hours of trial and error.

After investing so much time, it felt like I had no choice but to complete the purchase. There is also no way to remove pages or shorten the book, so once I was exhausted and ready to stop, I could not scale the project down. Between the creation fee, the book itself, and shipping, the total ended up being over $50, only to receive a result that was still visually inconsistent. For that level of effort, there are other services that require far less work and deliver more polished results.

A four-year-old might not notice every inconsistency, but as the person creating and gifting the book, the differences in clothing, scale, and appearance from page to page are obvious and disappointing. Ultimately, this was not a good investment of time, especially given the subpar end result and the no-refund policy.

The concept has potential, but the current experience does not match how the platform is marketed.

15 December 2025
Unprompted review
Magical Children's Book logo

Reply from Magical Children's Book

Dear Customer,

Thank you for taking the time to share your detailed and honest feedback with us.

I am sincerely sorry to hear that your experience with our creation tool was frustrating and time-consuming, and that the final result did not meet your expectations regarding character consistency. We understand your disappointment, especially considering the effort and money you invested in creating this gift.

We take your points regarding the technical difficulties and the consistency of the illustrations very seriously. We are currently doing our best to further develop and improve the product to ensure a better and smoother experience in the future.

Kind regards,

Magical Children's Book

Rated 3 out of 5 stars

3 Weeks On... Not received 🤷🏼

MCB emailed and asked for a review , ok: Ordered on the 6th Dec... Still not received.

18 December 2025
Unprompted review
Magical Children's Book logo

Reply from Magical Children's Book

Dear Customer,

I am very sorry to hear that you have not yet received your order from December 6th. This is certainly not the experience we want for you, and I apologize that you received a review request before your package arrived.

Please contact us directly so we can investigate exactly where the problem lies and solve it for you immediately: https://magicalchildrensbook.co.uk/contact

We are eager to set this right.

Kind regards,

Magical Children's Book

Rated 5 out of 5 stars

Outstanding!

A brilliant professional service that brought my daughter’s story to life.

The only word I can think of to describe not only the customer experience, but the high quality of the hard book cope delivered to our door is ‘outstanding’.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful keepsake and gift

A wonderful keepsake and gift. Really pleased with the book. More expensive as its bespoke but you do get what you pay for. Excellent quality.
So happy with my purchase cant wait to gift it.

10 November 2025
Unprompted review
Show reviews in all languages. (36 reviews)

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