Madpaints Reviews 

I have contacted them 5 times, they said my order was delivered, it wasn't, they asked for my address again, they needed a couple of days to mix the paint again, one week went by, they said my parcel was at the parcel delivery depot and would be with me shortly, I went on holiday for a week, came back still no parcel, they emailed me a false delivered address which was not mine, my bank got involved and have refunded me, now time to block them.

Where do we start. I ordered, primer, paint and clear lacquer. I was first disappointed on the quality but f the brush as there is no chance you could get a smooth finish with this but I continued by prepping the area (cleaning, degreasing) I then masked a small square around the area I was painting and applied the primer. No problem there. I allowed the primer to dry for 3 hours before then giving the paint a good shake and heading out to apply the first coat. As soon as I applied the paint it ate into the primer which turned my white paint into a grey. Thinking I may not have aloud it to dry enough I turned back on the heaters and left my car in the garage over night. Again, I went out in the morning and went to apply another coat of paint. This again ate into the primer and smeared an awful grey colour across the front on my car. Worst of all the colour matching must have been done by a partially blind employee as it’s a completely different shade of white! Would I recommend this company? Absolutely not!

Ordered bmw yas marina blue B68 23/5/26. Chased for an update 5 days later, nothing, then 3 days later I asked to cancel and refund. They confirmed the shipment June 1st (9 days from order) apologising and saying I could decline the delivery. But I took it, the paint is a great match so, good product. Just sort out your communication, guys.

Its a scam, ordered paint cans hasn’t delivered. Spent 75 pound. No accountability by seller.
Other 4 or 5 star reviews are paid.

Don’t fall for it.

More than week,my order hasn't arrived, no response from email. Just avoid this website/company, waste of time and money.

I will never use them again. They sent me the wrong paint, and using it a few months after, I contacted them. They told me the warranty only a month, . What kind of warranty process is that? They sent the wrong paint code and they couldn't help me. I've been scammed.

I would give zero stars if I could the paint I recieved is the wrong colour now it's going to cost me £385 to get this rectified as my car has two different colours on it now.

Worst firm put your reg in comes up vehicle and colour take your payment then email cant find colour, try looking at your own site .twice this has happened never use again 1 star is to much of a rate.

Ordered touch-up paint, my car has a slight suface scratch from an overhanging bush, I notice it only in good light conditions.
Id hoped the touch up paint would cover it but sadly the paints nothing more than coloured water

A very poor showing. Ordered my touch up kit along with applicator brushes to recieve an email saying cannot find your paint colour ,can you send us a photo of the vehicle vin plate .like thats going to happen you dont need vin number for paint match. Guessing that if you had read the vehicle details correctly you would have found the matching paint code, as the reg finder told you it was a daf xg.the paint is for a truck not a car or motorcycle as your email suggested. Cancelled order and went to another paint company.paint arrived yesterday,perfect match. Never again.

Ordered touch up paint the paint doesn't match the car

The paint took a long time to arrive and when it did it there wasn't enough in the pen to cover one scratch. Pathetic!

Absolutely fantastic service from start to finish.
It was hard to get a match for my bike but sent digital swatches to make sure it was the right colour to match as close as possible.
Response to emails was quick .
Would use the company again and again if needed...

Ordered my touch up pen from mad paints 8 days later still not received it contacted them and they told me it can’t be traced yet due it still being at post delivery centre still after 8 days !!! Don’t think I will be using them again!!!!

Saw their videos on Instagram, so thought id order one for my car to try it out, was amazed at how well it worked!

Ordered a paint kit in March which arrived missing the pearl layer.

The company confirmed in writing that this part had not been sent and told me they would dispatch it the same day.

This never happened.

When I chased it, I was then told they “can’t find the order” and won’t resolve it despite their own earlier emails confirming the mistake and promising to fix it.

I even logged into my account and provided the order details directly from their own system, but this made no difference.

Very poor service and no accountability.

Excellent customer service and very pleased with the paint match. I'm so impressed my car looks new again! Thank you very much MAD PAINTS you saved me alot of money.

Really good colour match and quick service

Did not receive the item, emailed them and not answered me

Got a chip repair kit. No guide or instructions, poor giving it's normal Joe's who will be buying these kits. Also don't exspect to get the kit as advertised. No box just a tatty brown envelope stuffed through your door with the pens. Not the Nice box as advertised.