Madpaints Reviews 

223
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the product quality, particularly the spot-on color match for various vehicles, which effectively covers chips and scratches, making cars look new. Reviewers often find the paint easy to apply and appreciate the prompt delivery, along with helpful and professional customer service. However, some customers experienced significant issues with delivery, reporting long delays or not receiving their orders at all. A recurring concern was receiving incorrect paint colors or damaged products, leading to dissatisfaction with customer service when trying to resolve these problems.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the color match... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the perfect color match... See more

Order

Customers had ambiguous experiences with order, with many reporting significant delays in dispatch and... See more

Service

Users describe ambiguous interactions with service, with many reviewers expressing strong dissatisfaction and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting significant delays... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more

Rated 2 out of 5 stars

Ordered a touch up paint from their website on a Wednesday evening, by Tuesday had not heard anything about dispatch so emailed them to enquire. They responded with two emails, the first saying they... See more

Rated 5 out of 5 stars

Really easy to apply and a great match I recently used the Colour Matched Touch Up Bottle with Brush (30ml) and was really impressed with the results. The paint match was spot-on, blending seamlessly... See more

Rated 5 out of 5 stars

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (lik... See more


3.1

Average

TrustScore 3 out of 5

223 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.1

All reviews

(223)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product. Ordered to touch up some stone chips on my car. Was unsure what product to use and the team explained all the products. Came quickly and great colour match, would recommend to anyone.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional. They wanted to get the colour code correct for my rare bike so they kept in touch confirming details before sending out the paint. Packed and delivered well. Paint cans labelled and numbered in sequence for correct application. I would definitely use them again.

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Perfectly satisfied

Arrived on time. A good colour match and goes on well as long as you follow the instructions (yes, I actually read them). I will confidently use them in the future sand recommend them to others.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect match even with older vehicles

Great company,
I have ordered multiple times from mad paints and the match of the colour was perfect. One of my orders was paint for a 2001 car and even with on a 25 year old car the match was 100%, couldn’t see the difference whatsoever. Highly recommend

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Purchased paint’primer and lacquer to…

Purchased paint’primer and lacquer to repair scratches on door and rear arch gave paint code and registration etc, sent just black paint my original paint is black with sparkly fleck in it,really looks crap now would not recommend them at all really dissatisfied customers

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I've used Madpaints twice.

I've used Madpaints twice.. Once for a touch up pen set for a tiny fix on my car, and once on a spray kit for my friends car.

Each time it was sent out and received very quickly and was the exact colour requested.

No issues and no need to contact afterwards.

Details on application (especially for the touch up pen) were useful.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Proper spray paint matched to your car

I bought a couple of tins of spray paint to redo the wing mirrors on my old Kia Rio. It’s an odd shade of metallic red but the paint which arrived was an excellent match. Proper spray paint to match your car - would definitely use again 👍🏻

1 November 2025
Unprompted review
Rated 4 out of 5 stars

Excellent product and match.

My BMW is 18 years old,I thought colour (Arktis blue) would be difficult to match. I was wrong! Colour match is spot on. Only reason 4 stars not 5, paint pack should have been 3 aerosols, only 2 arrived. 3rd one arrived quickly after advising of shortage.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

LUKE was excellent

LUKE was excellent and for sure will use you again , very friendly and polite . cant remember the date all I WOULD LIKE TO SAY FOR SURE I USE AGAIN and been recommending you to friends and family .

23 October 2025
Unprompted review
Rated 5 out of 5 stars

excellent paint

I’ve ordered spray cans a few times now and the match is perfect highly recommend if people want to touch up their cars or vans

23 January 2026
Unprompted review

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