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MadMuscles Reviews 27,492

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 15,109 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be ambiguous, with some appreciating the program's structure and motivation, while others find the reminders annoying or the content repetitive. Many users are impressed with the initial experience and the potential for personal growth. However, a significant number of people were dissatisfied with the subscription, payment, and refund processes. Many reviewers reported unexpected additional fees beyond the advertised price, and concerns about charges occurring without clear prior notification. There are also frequent complaints about the automatic renewal of subscriptions and the difficulty in obtaining refunds, with some customers expressing confusion or dissatisfaction with the pricing structure.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. Some customers were impressed, finding the... See more

Subscription

Customers consistently express dissatisfaction with the subscription process. Many reviewers report... See more

Payment

Customers had negative experiences with payment. Many reviewers report unexpected and recurring charges,... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report that the company refuses to... See more

Price

Consumers express significant dissatisfaction with pricing, citing hidden charges and unexpected increases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good overall, gives me reminders at random times of the day which gets kind of annoying but its not bad to deal with. It does keep me accountable in that regard.

Company replied

Rated 4 out of 5 stars

I like the minimal equipment workout. I need structure, this app gives it. It's a great starter workout routine, after a month, it becomes repetitive. I felt like I didn't need it anymore. It's good t... See more

Company replied

Rated 4 out of 5 stars

Good workout for 15 mins a day. Gives a great sweat going and it's good forgot cardio health as well as my pulse was a good exercise high. Also, it isn't stressful after you get your pace going.

Company replied

Rated 4 out of 5 stars

Your'e forced to follow the program, otherwise you will loose your money! Exercises not to difficult to follow after 40 years of no exercise! I like the rest days inbetween!

Company replied


Company details

  1. Wellness Program

About MadMuscles

Written by the company

MadMuscles Banner

MadMuscles is an app that helps you crush your fitness goals with personalized workouts, meal plans, and expert guidance.

Choose from 10+ training programs – from strength and HIIT to yoga and walking – all tailored to your level, schedule, and gear.

Track progress, join lifestyle challenges, and get real results with zero guesswork. Whether you're at home or at the gym, MadMuscles gives you the tools and motivation to stay on track and get stronger every day.


Contact info

Build your body with MadMuscles

Personalized workout plans. Real results.

3.7

Average

TrustScore 3.5 out of 5

27K reviews

5-star
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Rated 5 out of 5 stars

Short shots of effective exercise

Short shots of effective exercises

17 May 2026
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Reply from MadMuscles

Hello Anil!

Thank you for your feedback! We are glad you find our exercise videos short and effective. Our goal is to provide clear, straightforward demonstrations so you can focus on getting the most out of every workout. Keep up the great work!

Best regards,
MadMuscles Team🔥

Rated 1 out of 5 stars

They now I signed up for £9.99 is you…

They now I signed up for £9.99 is you never know?And with your ten minutes, they talk nearly up 2 hundred pounds out you've dropped of my account without me giving them permission to and have been trying to get a refund 3 month's and it just keeps sending me the same stuff over and over. I have been going around in circles. I am begging anyone. Please do not sign up for any deal that this company is offering. Because they will take triple or even
Or just or anything close hundred pounds, when you sign up, it is a complete scam.
And when you try and get your refund, they have all these terms. And conditions that so you don't get it back. It is just daylight robbery. You sign up for something £9.99 and they take 3 more payment of £45 and £35 then, try and keep taking payments.Even when you've cancelled the subscription

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product

17 May 2026
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Reply from MadMuscles

Hello Nathan!

Thank you so much! We are happy to hear that you consider MadMuscles a great product. Feedback like yours inspires us to keep improving and delivering the best fitness experience possible. Keep up the great work!

Best regards,
MadMuscles Team💪🏻

Rated 5 out of 5 stars

Ooh-Rah

Ooh-Rah! Enough said!

17 May 2026
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Reply from MadMuscles

Hello Matt!

Ooh-Rah! We hear you loud and clear! We love that energy and are thrilled to have you charging ahead with us. Keep pushing boundaries and crushing those goals!

Best regards,
MadMuscles Team💥

Rated 5 out of 5 stars

Helps with my arthritis

Helping people with life

17 May 2026
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Reply from MadMuscles

Hello John!

Thank you so much for sharing such a meaningful feedback! We are truly honored to hear that MadMuscles is helping you manage your arthritis and making a positive impact on your life. Knowing that our program supports your well-being and health journey is the greatest reward for our team. We are happy to be a part of your daily life. Keep going strong!

Best regards,
MadMuscles Team✨

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars
MadMuscles logo

Reply from MadMuscles

Hello Sultan!

We are very sorry for the frustration caused by these technical difficulties. Logging in and out should be seamless, and we'd like to help you fix this right away.

Please try clearing your app cache or checking for the latest update in the store. If the issue persists, please contact us at [support@madmuscles.com] with your device model and OS version so our tech team can investigate further. We want to get you back to your workouts without any hassle!

Best wishes,
MadMuscles Team

Rated 5 out of 5 stars

I enjoy it!

Helps me having a better breath and body.

17 May 2026
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Reply from MadMuscles

Hi Manuela! Thank you for the review! We are happy that you like our app!

Rated 4 out of 5 stars

Ain't no way my feet and hands can…

Ain't no way my feet and hands can rotate in opposite directions. Ha! The new round of exercises are much better than the first.

17 May 2026
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Reply from MadMuscles

Hi Warren! Thank you for sharing your experience. We’ll keep improving to make your workouts even better.

Rated 5 out of 5 stars

First session use was great

First session use was great. Simple video tutorials in each recovery period meant i understood the next action and began easily with each change. Great experience and hurting looking forward to the recovery day walk tomorrow.

17 May 2026
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Reply from MadMuscles

Hi Matthew! Thank you for the review! We are happy that you enjoy your plan!

Rated 5 out of 5 stars

Exercises feel good

Exercises feel good. Stretching tight spots and get occasional pops. Helping with flexibility.

16 May 2026
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Reply from MadMuscles

Hi Matthew! Thank you for the feedback! We are happy that you try something new! Keep going!

Rated 4 out of 5 stars

It’s good

It’s great, but it’s missing gym options for woman!

16 May 2026
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Reply from MadMuscles

Hi Jojo! Thank you for sharing your experience. We’ll keep improving to make your workouts even better.

Rated 4 out of 5 stars

Well it goes pretty quick and trys ti…

Well it goes pretty quick and trys ti feel bunch if other stuff, wish the meal planning and coach was included in the initial price, but I think I got it done right. I went through and paid and then it had me download an app and I just did my first workout. So I guess im on my way. So far so good. Hopefully I got itnall goin right.

16 May 2026
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Reply from MadMuscles

Hi Willy! We’re so proud to support your fitness goals. Thanks for being part of our community!

Rated 5 out of 5 stars

I’ve had an amazing experience with Mad…



I’ve had an amazing experience with Mad Muscles. Their customer service is absolutely outstanding — every time I had a question, I received a response almost straight away, and the team was always friendly, professional, and genuinely helpful. It’s rare to find a company that actually makes you feel valued as a customer.
The app itself is easy to use, the workout plans are well-structured, and I’ve noticed real progress since starting. I also appreciate how motivated and supported they make you feel throughout the process. Any small issue or concern I had was handled quickly and efficiently without any hassle.
Overall, I’m extremely impressed with both the service and the quality they provide. Highly recommend to anyone looking for a fitness company that truly cares about its customers! ⭐⭐⭐⭐⭐

17 May 2026
Unprompted review
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Reply from MadMuscles

Hi Noel !💫Thank you for the review! We are happy that you like our app! Thank you for appreciating our support service. We always try to help our customers with any issue.Stay strong and keep moving!

Rated 5 out of 5 stars

The app is fluid as long as you put in…

The app is fluid as long as you put in the work you will see results. Be patient, work hard, and they will notice the difference.

16 May 2026
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Reply from MadMuscles

Hello Christopher! Thank you for the inspiring feedback! We’re happy to hear that you’re enjoying the app and seeing the value of consistency and hard work. Your motivation can truly encourage others on their fitness journey as well!

Kind regards,
MadMuscles Team

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