Madame Lemy Reviews 140

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I'm excited to support a company that cares about clean ingredients and protecting the environment. The packaging is so luxurious. It's a treat.

Company replied

Rated 1 out of 5 stars

After my second application, the product stained my armpits dark brown (potentially permanently?!) and left me red and irritated. I talked to a doctor and they said baking soda and essential oils are... See more

Company replied

Rated 5 out of 5 stars

I adore this product! I have long wanted to get away from aluminum-containing deodorant but didn't know which alternative to go with. Most products I'd seen were just not appealing, quite frankly. Mad... See more

Rated 5 out of 5 stars

My order shipped quickly and was beautifully packed! The product itself was lovely, high quality, and smelled great. Unfortunately, where I’m at in my transition to natural deodorant (and living in 11... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Madame Lemy is an all-natural, vegan and cruelty-free, limited ingredient beauty brand. We specialize in chemical-free and aluminum-free powder deodorants.


Contact info

4.2

Great

TrustScore 4 out of 5

140 reviews

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1-star

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Rated 5 out of 5 stars

Package was lost in the mail

Package was lost in the mail. They sent me a new one quickly. Very helpful!

9 October 2021
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Reply from Madame Lemy

Annah! That does happen sometime- but we are happy that we could work up a suitable solution and get a next package out to you. I hope that you are loving it.

Please remember to share with a family or friend they might like it

Thanks for your support.

Colleen

Rated 1 out of 5 stars

Didn’t work for me

Didn’t work for me. I applied directly after my armpits were dry following a shower. My armpits burned so bad that I was incredibly uncomfortable. I woke up the next morning with horrible body odor so unfortunately I won’t be able to use again.

8 October 2021
Rated 3 out of 5 stars

Good Service, Wrong Product for me

Customer Service was great, I received my order without a long wait. However, the powder did not mix well with my personal chemistry and lifestyle. It burned when I put it on after I shaved. Had to wait two days after shaving to wear it. It also turned my armpit a very dark color. I'm already brown, but now my pits are black. Perhaps I reacted to something in the powder. I love the concept, this just isn't the brand for me.

8 October 2021
Unprompted review
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Reply from Madame Lemy

Hi Anitra! We're sorry to hear that our product didn't work for you. Himalayan Salt is our main ingredient, applying the product right after shaving may sting a little bit if you have any small cuts (sometimes it happens when shaving). We always recommend to our customers to wait a awhile before applying after shaving as your skin might get irritated.

Rated 1 out of 5 stars

Haven't received my order from June

Haven't received my order from June, 3 different pre-order dates changed did received a free powder lavender scent until I receive my original pre-order

10 September 2021
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Reply from Madame Lemy

Hi Pier, I've responded to your comment privately and have refunded you for your order. Please let me know if you have any questions! - Deborah, Madame Lemy

Rated 4 out of 5 stars

Bone-dry in gross, sweaty Florida

Five-star product (I'm bone-dry in gross, sweaty South Florida! I smell amazing!). One star removed because the company has sent annoying emails a a *daily* basis asking me to post a review. (My schedule is overloaded already. I was going to post this on my catch-up day. Please take a hint.)

Also, this product took a LONG time to arrive. Plan ahead when ordering.

9 September 2021
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Reply from Madame Lemy

Hi L- I am glad to hear that you are loving this product, thank you for taking the timeout to leave a review on your free time. Thanks again for the support and Happy New Year!

Rated 5 out of 5 stars

Ok I've tried everything

Ok I've tried everything. Men's deodorant, Women's, Certain Dri (burns!), Lume (soaked with sweat by midday) and nothing helped with my body odor. So I was very skeptical when I tried this powder. I started with the travel size just in case. Omg I LOVE it. Keeps me dry and smelling great. On a super stressful day I will apply it again in the middle of the day just in case, but it really works. My search is over!

8 September 2021
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Reply from Madame Lemy

Kimberly we are so happy that this is working out for you. We did indeed deliver on our promise. Thank you for the support, Please share with a family or a friend- they might like it too. Happy New Year!!!! :)

Rated 1 out of 5 stars

I ordered 2 months ago and have NEVER…

I ordered 2 months ago and have NEVER received ANYTHING including my order or a email letting me know where it is.

8 September 2021
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Reply from Madame Lemy

Hi Machale, I have responded to your comment privately and upgraded your order to make up for the delay. Please let me know if you have any questions! - Deborah, Madame Lemy

Rated 1 out of 5 stars

Non-existent customer service

I haven't heard a damn word from them despite multiple emails. There is no indication my order shipped and it's been 3 weeks

4 September 2021
Unprompted review
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Reply from Madame Lemy

We apologize for the inconvenience and difficulty you experienced here.
We go through tons of emails every day, and sometimes an order slips through the cracks, but it’s never okay. We’re working hard to create a better system that will prevent this sort of issue in the future.

Rated 5 out of 5 stars

Had an issue with a back order but was…

Had an issue with a back order but was resolved very quickly and kindly. Thank you so much!

3 September 2021
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Reply from Madame Lemy

Hi Hannah- so sorry for the delay- some items were out of stock, thanks for your patience and thank you for the support. Happy New Year!

Rated 5 out of 5 stars

Great service and prompt response

Great service and prompt response. Will be reordering from them.

3 September 2021
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Reply from Madame Lemy

We pride ourselves on great Customer service- so I am happy that we were able to deliver on our promise- please share with a family or friend- they might like it. Happy New Year!

Rated 5 out of 5 stars

i like the product

i like the product. smells nice works well. i would purchase again. i wish there were more scents to choose from but other than that A++.

3 September 2021
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Reply from Madame Lemy

HK- we are so happy that this is working out for you. We did indeed deliver on our promise. (More scents sounds good, I'll pass this info on)

Thank you for the support, Please share with a family or a friend- they might like it too. Happy New Year!!!! :)

Best

Colleen

Rated 3 out of 5 stars

I love the smell and the femininity of…

I love the smell and the femininity of the product, however, sadly, I had a reaction to the product and cannot use. I wish I could enjoy. Seems like a great product.

2 September 2021
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Reply from Madame Lemy

We're so sorry to hear our product didn't work for you!

Our deodorant has been dermatologist tested as a non-irritant. However, we understand that not every person reacts the same way! You might be having a reaction to an ingredient you did not know you were allergic to.

Rated 4 out of 5 stars

This is truly the first product I…

This is truly the first product I found, and I've tried them all, to keep me smelling fresh all day. I puff it on at night and the morning for best results. My only issue is that it's a bit messy on my counter top.

14 August 2021
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Reply from Madame Lemy

SK we are so happy that this is working out for you. We did indeed deliver on our promise. Thank you for the support, Please share with a family or a friend- they might like it too. Happy New Year!!!! :)

Rated 4 out of 5 stars

Will keep buying this

Things I loved: easy application, lovely subtle smell, no itching or irritation.
Things I liked: kept me dry and smelly free.
Things i might like changed in the future: packaging.. although the outside package is lovely it’s the inside one that has to change. It’s so hard to close the kid with the puff inside.

Over all I do recommend this. It’s an awesome alternative to aluminum deodorants and it works… it’s kept me smell free and dry and this means a lot coming from a person who lives in miami.

9 August 2021
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Reply from Madame Lemy

Oh WOW! Stephanie- We're elated that you are loving everything about this powder. Fantastic- love to hear honest reviews, thank you hon. Please share with a family or friend- they might like it too. Thanks for all the Support. Happy New Year.

Regards,

Colleen

Rated 4 out of 5 stars

Love the product

Love the product. It really works well on a normal day. Doesn't work as well on a day when I am working out or hiking. Love the smell, love the puff used to apply it. I will still continue to use, just need something different on a heavy sweat day....

9 August 2021
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Reply from Madame Lemy

Thank you so much for your honest review. For heavy sweat days we found out that some of our customers might have to apply abit more throughout the day to keep them nice and dry.

Rated 5 out of 5 stars

I have tried alllllll kinds of…

I have tried alllllll kinds of different natural deodorants— the majority of them flat out don’t work, and the rest of them work for a week or so and then my body gets used to them, and my BO takes over lol. But! This one has been working well so far! A little bit of BO still comes through after awhile but it’s not bad at all. I love how the powder makes me feel dry and fresh, and putting it on makes me feel like a 1940’s movie star haha! I’ll be buying more of the scents soon! 😊🌟

8 August 2021
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Reply from Madame Lemy

Nichole - thanks for the kind and honest review.

Rated 1 out of 5 stars

Didn’t care for these powders

Didn’t care for these powders. Product did not stay on puff, and beaded up on body. And hardly had a scent.

8 August 2021
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Reply from Madame Lemy

We're sorry to hear that we have disappointed you and that our product didn't live up to the expectation, this is certainly not what we like to hear, we always want our customers to be pleased. Maybe a different scent might have worked out better for you.

Thank you so much for your honesty and your support.

Rated 1 out of 5 stars

No one ever wrote me back and I still…

No one ever wrote me back and I still haven’t received my order

2 August 2021
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Reply from Madame Lemy

Hi Noelle, your order has shipped and also been refunded. Please let me know if you have any questions. Thanks! - Deborah, Madame Lemy

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