Mad About Nature Ltd Reviews 

458
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful natural fragrances, rich and creamy lather, and the exceptional quality that leaves skin feeling soft and moisturized. Shoppers also highlight the fast delivery service, responsive support, and beautiful eco-friendly packaging that makes these items perfect for gifting on any special occasion. Consumers are particularly happy with the large selection and great value for money provided by the various soap sets. However, some reviewers noted occasional issues, mentioning minor delivery delays, unreceived packages, or rare instances where the soap texture changed unexpectedly during daily use.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the natural ingredients and wonderful... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the items are well made with natural... See more

Order

Clients share positive opinions on order, highlighting an easy website process and fast delivery times.... See more

Delivery service

Consumers express immense satisfaction with the delivery service, consistently highlighting prompt arrivals... See more

Service

Users describe positive interactions with service, highlighting a consistently great and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stocked up on more of my favourite soap (Himalayan salt peppermint and charcoal) Please never change the recipe it's so nice to find one without rapeseed in. They last me about 4 months with daily was... See more

Rated 5 out of 5 stars

Found this company by chance whilst looking for 'posh soaps ' to give as gifts. Placed an order which was well packaged and delivered quickly. The products are amazing! The perfume is gorgeous and in... See more

Rated 5 out of 5 stars

I've had a great experience with this company. I spoke to the lovely Keilly about wanting different soap sets for both men and women as presents for my 50th wedding anniversary guests. They arrived b... See more

Rated 5 out of 5 stars

Product and service! Both excellent, gift set of excellent quality and smells fabulous not like the more artificial better known brands. The service brilliant very helpful and sorted everything very... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store
  3. Cosmetics Wholesaler

Written by the company

We are a family business committed to hand-making bathing products that are free from plastics, Palm oil & the chemical-overload we are exposed to everyday. We are passionate about our handmade soaps & bathing products and the beneficial reasons for using them. Handmade luxurious, beautiful soap, skincare & bathing products. ​​​​​​​​​​​​​​​​​​ All natural ingredients including pure essential oils. Our soaps are made using the traditional cold processed method which retains all the goodness and the natural moisturiser - glycerine. Most commercial soaps have this lovely ingredient taken out which is why soap can be very drying on the skin. We DO NOT use PALM OIL, SLS, EDTA, PARABENS or any other nasty chemicals in our soaps. They are also suitable for vegetarians & vegans (except soaps that contain bee products & goat's milk). We pride ourselves on putting passion and creativity into each of our products. From thinking of how colours and patterns can work together in a bar of soap......to what type of boxes to use to make out gifts look luxurious but not overly expensive. As a creative maker of these products I thrive on developing new ideas and putting them into practice. I believe creative progression is key to keeping our business interesting and eye catching! We recycle as much as we can at home and for the business and use minimal packaging which can be recycled. We believe strongly in re-using or composting wherever possible. We reuse packaging when we send out our parcels to you. Kind to the environment, gentle on the skin. We hope you enjoy our products! All of our soaps have been safety tested and comply with current UK legislation and regulations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

458 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(458)

105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic products

Second time I've ordered from Mad about nature and I'm very happy with both the products and the service. The soaps are very well made and reassuring to use natural ingredients that won't affect my skin or react as some chemicals ingredients can. Fully recommend these guys who are doing a wonderful job! Many thanks Keilly.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Love this soap!

Really happy with another great selection of soap offcuts that my sensitive skin can enjoy! It doesn't last as long as standard soap bars but it is well worth it.

18 February 2025
Rated 5 out of 5 stars

HIGHLY RECOMMENDED

This is the third time that I have been given or ordered myself, soaps from Mad About Nature, I have never been disappointed with the product or the service, first class in every way. I highly recommend to anyone looking to treat themselves or gift to someone else, you will not be disappointed I'm sure..............

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Lovely soaps

I have been trying a few different soaps from different companies to try and reduce the plastic bottles we use. So far, the soaps from this company are my favourite. They lather well and smell gorgeous. Will definitely be ordering some more.

6 January 2025
Rated 5 out of 5 stars

Perfect products from an excellent business.

I have bought the soap from the beginning of this business and would never buy any other brand. The high quality has remained the same as the business has grown. The soaps smell wonderful and not a bit is wasted which makes them very good value for money. Ordering is easy, delivery fast and communication helpful and friendly.

3 January 2025
Rated 5 out of 5 stars

Absolutely gorgeous soaps

Absolutely gorgeous soaps, ethically made and with exquisite natural fragrances - I am so pleased to have discovered this business, and intend to make more purchases in the future. My order was quickly sent, and the website is very appealing and easy to order from. An excellent experience all round!

3 January 2025
Rated 5 out of 5 stars

The soap is gorgeous

The soap is gorgeous, lovely eco friendly packaging. Sent within given timeframe and great communication with platform used on delivery etc.

11 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look