Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more
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Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.
Contact info
The ridgeway, NW11 9RX, LONDON, United Kingdom
- 020 80403301
- support@macystech.co.uk
- macystech.co.uk
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Stunning
Stunning!
Fast delivery of return envelope, dropped it to the post office yesterday morning had an email at 430pm today money in my account by 6pm. So happy with this company will use them again without hesitation if I have a phone to sell! Also customer service 5stars! Just amazing!
Thankyou!
Brilliant service and extremely quick…
Brilliant service and extremely quick payment. Thank you would definitely sell to you again.
Great service.
No issues at all. Only thing is the returns label only covers you for £150 insurance. So you if you have a higher value item and want it covered then it's going to cost you postage.
Smooth and easy
Great service
Brilliant company…. Very quick would happily use them again. Seems to offer the best prices for selling too ☺️
I was abit nervous about the whole…
I was abit nervous about the whole process but I posted the phone out yesterday special delivery to cover the value if lost but they received at 10.30 today 2 hours later I received the payment I was quoted
Superb!!
received email at 1.40pm and paid me the full amount I was quoted by 2.40pm. highly recommend, will most definitely use in the future.
Quick service and paid price quoted
Getting an online quote was easy and prices are good compared to some others. Phone received by Macy's, inspected, proof of ID check done and payment made all within a couple of hours. Paid exactly what was quoted. Great service
By far the best company to deal with…
By far the best company to deal with regarding selling g your phone, top price and fast service. Brilliant.
Quick service
Quick service. Received brand new phone Mon am and payment was made early afternoon
iPhone 15 Pro Max
Excellent service, available to call as well which is a plus these days, phone delivered via Speical Delivery and exactly as described, if not better. Highly reccommend these guys.
Very quick for inspection and payment
Very quick for inspection and payment. Good communication
Great service super fast payment will…
Great service super fast payment will use again thanks.price displayed was the price given
Great company to deal with
Great company to deal with. Agreed price paid, same day. Can't fault them at all. Perfect.
Good comms
Good comms. Friendly staff. Quick and efficient service. Excellent valuation for device.
Keep it up...
Would 10/10 recommend.
Absolutely outstanding Service
Absolutely outstanding Service
Iphone sent yesterday. Arrived with them 10:30 today. Checked,processed and paid by 13:00.
Paid exactly what they quoted too!
Blinking marvelous
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