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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast processing times, highly efficient service, and quick payouts sent directly to their personal bank accounts. People note that the business consistently offers the highest market prices and completely honors the initially quoted amounts without experiencing any unnecessary hassle. Some reviewers were happy with the smooth communication, rapid prepaid postage information, and clear instructions provided throughout the entire selling process. Consumers deeply appreciate this reliable, straightforward, and stress-free procedure, repeatedly stating that they would gladly use the same service again for future device sales.

What people talk about most

Service

Users describe positive interactions with service, highlighting a quick, stress-free, and efficient process.... See more

Payment

Reviewers highlight positive aspects of payment, noting a remarkably prompt and hassle-free experience with... See more

Price

Customers report great satisfaction with the pricing, highlighting that they received the best rates compared... See more

User experience

People report positive experiences with user experience, highlighting a no hassle process and prompt payment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Macys Tech provided excellent service offering highest price and fastest processing of the payment. Their offer price was highest than local and online venders. 100 and ten percent recommended.... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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4.9

All reviews

(340)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant. Purchased a iPhone 15 pro max and it came on time with no issues. Thank you for your service

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely flawless from start to…

Absolutely flawless from start to finish! Macy’s have cracked it….. much better than others I have used previously. I tend to recycle old phone upon upgrading and I can say loud and proud Macy’s is the only company I will use from this point onwards. Phone received, inspected and Money sent all in the same day. Perfect!!!! Thank you. Xxx

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazingly Fast and Swift!

Amazingly fast processing of the item. Sent it, arrived the next day, processed the same day, and paid out the same day! Got the asking price too!

2 October 2024
Rated 5 out of 5 stars

Fantastic service

Brilliant service. Read the reviews before going ahead with the sell of my phone. Kept updated throughout. Phone received and money paid the very same day. Can’t fault them. Thanks

1 October 2024
Rated 5 out of 5 stars

Above and Beyond Customer Care

Just purchased an iPhone through Macys Tech. I was a little apprehensive because in the past I'd always purchased directly from Apple. Migrating from my old iPhone to the new wasn't that smooth, but in the end I was extremely thankful that I chose Macys. Jack, of customer service, went above and beyond. I emailed them Saturday night, and he was right on it. He phoned me back and talked me through the various options within 5 mins of my email! I wouldn't have got that even from Apple! He even mailed me the next day to check everything had been resolved.

29 September 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free experience

Hassle free experience, lots of emails keeping you in the picture, if they email they do very quickly and payment into bank within hours, superb company!! Use these if selling your phone!!

23 August 2024

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