I brought my laptop in for repairs and had an excellent experience. From the start, they were professional and transparent, giving me an upfront cost breakdown so I knew exactly what to expect. They u... See more
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Couldn't rate these guys higher. I took my Macbook M2 to other places who told me it wasn't fixable. Apple told me it wasn't worth fixing and I would be better off buying a new one. The guys sa... See more
Company replied
Sorted my mac quickly and diagnosed the problem. It still overheats a lot but its stopped freezing so that's what I needed. In person service was great. Contacted them by WhatsApp and email for advice... See more
Dreadful. They reimaged a laptop and it runs so slowly it is all but unusable but the owner refused to admit that there was anything wrong with it; the technician tried to tell me it may be the ope... See more
Company replied
Company details
Written by the company
Macguys is a leading provider of Apple Mac repairs, solutions and Apple Mac support in London and the UK. We offer a full range of repair services for Apple Macs starting from only £120. Our services and support are designed to cater for customer’s everyday needs at reasonable prices. We stand out from the other computer and laptop repairing companies by our supreme Apple repairing services, reasonable prices, excellent Mac support and extensive working knowledge of the industry. We have a team of highly skilled technicians, who have in-depth knowledge in Apple Mac computer and laptop repairs. They provide comprehensive support and repair solutions for home users and also for both public and private sector organisations in London and throughout the UK. Moreover, they ensure that your faulty computer systems and laptops are repaired to the highest standards. If you need your computing devices repaired, whether it is a current model or out of production model, Macguys are here to help you.
Contact info
112 Tooting Bec Road., SW17 8BQ, London, United Kingdom
- 02087671955
- info@macguys.co.uk
- macguys.co.uk
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Speedy service
Speedy service, expected outcome fulfilled, will come back again.
Customer service
My experience with the mac guys was excellent and would recommend them to everyone that need their apple Mac serviced or diagnosed and repaired they have good customer service and pay close attention to detail and the request of the customer
Quick, Friendly, High Quality Repair
Mac Guys provided a personable service and kept in contact about the status of my repair. Positives were being able to repair an older model (Macbook Pro 2009 LCD and screen), quick turnaround (on course for 2 days, slightly delayed due to ordering extra part but this was well communicated and still quick considering). Overall very happy and would recommend highly!
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