Ordered 2 packets of Arbroath smokies and 4 x Scottish plain loafs. Firstly, what an absolute pleasure you all are to deal with, love the personal message on the box. Delivery and packaging is subl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have ordered on line on two occasions now and cannot praise this company highly enough on their level of customer service and quality of their food. We live on the wirral but my husband is originall... See more
Company replied
I received my order today and im so happy with it ..it was well packed and was all cold i ordered the steak pie and they look so delish and the mince pies and beef sausages and cant get them in Manch... See more
Company replied
A really great experience from ordering to quality of produce. I will start with only moan and that is nothing to do with McDonald and sons. The courier service dpd is diabolical I am hoping it’s more... See more
Company details
- Butcher Shop
- Butcher Shop Deli
- Food Producer
- Meat Packer
- Meat Products Supplier
- Online Food Ordering Service
About MacDonald & Son Butchers
Written by the company
👨👩👦👦Who are we? David Robb MacDonald was born in Dundee, Scotland in 1911 and opened his first shop on Logie Street, Lochee in 1935. In a short time, David realised that there was a thriving demand for meat among the residents of Dundee and decided to move into a bigger shop on the High Street of Lochee. A few years later, and after relocating the business twice, the MacDonald & Son name is still just as popular as it was over 80 years ago.
During this time, David’s son Brian joined the business and learned the trade. Brian took over the business fully at the age of 20 and has built one of Dundee’s oldest and respected family businesses. Over the past 55 years under Brian, the MacDonald & Son name has become renowned for the quality of its meat. To this day it continues to produce the same products that have been enjoyed by generations.
🍖Our Produce We pride ourselves on the quality and consistency of our products. Our aim is to provide our customers with quality sourced meat and to offer great tasting Scottish produce.
All of our red meat is sourced from farms in Aberdeenshire or the Scottish Highlands. The cattle are grass fed all year round and are 30 day aged.
🥩What makes our steaks different? The farmers we buy our cattle from graze the stock in fields next to the North Sea. Salt from the sea gets into the earth and thus into the cattle. This produces a excellent flavour in all our steaks.
🚚How are the boxes delivered? All our customers goods are vac packed and sent in a chilled box. The goods are then sent overnight using DPD which means it arrives to our customers doors cool and fresh.
We send boxes all over the UK and our customers have the convenience of choosing a specific delivery day that suits them best.
On the day of delivery, our customers receive and email and text notification giving them a 1 hour delivery window.
Contact info
174 High Street, DD2 3BZ, Dundee, United Kingdom
- 01382 611348
- speaktothebutcher@macdonaldbutchers.co.uk
- macdonaldbutchers.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delicious hight quality Scottish produce
Delicious hight quality Scottish produce delivered to the door. Absolutely fantastic products and customer serive. Have ordered a few now for myself and family members as gifts. Well worth it. Thank you.
27 April 2026
Reply from MacDonald & Son Butchers
Thank you so much for your fantastic review! We're delighted to hear you've enjoyed the quality of our Scottish produce and the service you've received.
It means a great deal that you've ordered not only for yourself, but also as gifts for family members. We're so pleased our products have been well received and that you feel they are worth it.
Thank you for your continued support. We truly appreciate it and look forward to serving you again soon!
Have had a couple of deliverys and they…
Have had a couple of deliverys and they have arrived on time. The meat I have had is good and the pies when you eat them the meat is melt in the mouth.
Thank you.
28 April 2026
Reply from MacDonald & Son Butchers
Thank you so much for your lovely review and for choosing us more than once. We're delighted to hear your deliveries have arrived on time and that you've enjoyed the quality of our meat.
We're especially pleased to hear your comments about our pies. Knowing the meat was so tender and "melt in the mouth" is exactly the kind of feedback we love to receive, as we take great pride in making our products to the highest standard.
Thank you for your continued support. It means a great deal to our family business, and we look forward to serving you again soon!
100% FANTASTIC!!!
Ordered a box of Scottish classics to be delivered to England and I was over the moon with how secure, well-wrapped and fresh everything was. The customer service was also superb! I was nervous at first about ordering Scottish rolls etc to be sent to England but everything was perfect! I will def be ordering again. Thank you : ) 10/10
8 May 2026
Unprompted review
Reply from MacDonald & Son Butchers
Thank you so much for your amazing review! We're thrilled to hear that your Scottish Classics Box arrived fresh, secure and exactly as it should.
We completely understand why you might have been nervous about having Scottish rolls and other fresh produce delivered to England, so it's especially rewarding to hear that everything exceeded your expectations. We put a great deal of care into our packaging to make sure every order arrives in perfect condition.
Thank you as well for your kind words about our customer service—it really does mean a lot to our family business. We can't wait to send you another taste of Scotland soon. Thank you for your support, and we look forward to your next order! 😊
Fantastic quality and packaged with…
Fantastic quality and packaged with care , now affectionately referred to as the “jock box”in our home ! Will definitely continue to order and highly recommend.
29 April 2026
Reply from MacDonald & Son Butchers
Thank you so much for your fantastic review! We're delighted to hear you enjoyed the quality of your order and that everything arrived packaged with care.
We absolutely love that it’s now known as the “Jock Box” in your home — that really made us smile! Thank you for your recommendation and continued support. We look forward to sending you many more boxes in the future.
Reply from MacDonald & Son Butchers
Thank you so much for your wonderful review! We're delighted to hear you enjoyed our products and that your order arrived promptly.
Being told we make the **best black pudding** is a huge compliment and one we're incredibly proud of. Thank you for your support and for taking the time to leave such kind feedback. We look forward to serving you again very soon!
Very good quality
Very easy website to use. Hardest part is knowing when to stop buying!
The food they sent was absolutely excellent. Loved the pies especially. Well recommended.
Delivery was really good and food was well packaged.
27 April 2026
Reply from MacDonald & Son Butchers
Thank you so much for your fantastic review! It was a pleasure to read.
We're delighted to hear you found our website easy to use—although we completely understand what you mean about knowing when to stop adding things to the basket! 😊
It's wonderful to hear you enjoyed the quality of the food, especially the pies, and that everything arrived well packaged and in perfect condition. Thank you for your recommendation and for taking the time to share your experience. We really appreciate your support and look forward to serving you again soon!
Macaroni cheese pies
Unfortunately the macaroni pies were far too salty.
30 April 2026
Unprompted review
Reply from MacDonald & Son Butchers
Thank you for your feedback Andy. Our Macaroni pies are very popular however, we understand that they are not for everyone. We hope you enjoyed the rest of the box.
Waste of £60.
My order arrived on time and was impressed by the packaging,however was not happy with some of the contents. Steak pies were not great the meat was cubed and not like any other traditional Steak Pie I have had. The four slices of Blackpudding were so thin it was really two slices, the Haggis just the same and just disintegrated in the frying pan. I thew it away as it didn't taste good either. The Scotch pies were OK but again half the size of a standard pie. The Morning Rolls were not traditional Morning Rolls more like Burger Buns. The sell by dates were very short. However the cakes were good as was the Beef Olives. Won't be ordering from them again. Waste of £60.
24 April 2026
Unprompted review
Reply from MacDonald & Son Butchers
Thank you for taking the time provide us with your feedback Mary. We are sorry to hear that you were not satisfied with the contents of your box. The majority of our customers usually give us glowing feedback about our produce. If we can be of any assistance in the future then please feel free to get in touch.
Brilliant quality & service
Brilliant, friendly service. Reliable delivery, great products ( the steak pies are truly exceptional. I can get everything delivered to my home in North Bucks for a true taste of Scotland. 😊
14 April 2026
Excellent service
Excellent service, packed very well and reliable. Food is fantastic definitely going to be a repeat customer.
14 April 2026
Absolutely brilliant
Absolutely brilliant , beautifully packaged and still very cold on arrival in buckinghamshire, fantastic produce , i will be ordering again
14 April 2026
Just absolutely first class choice of…
Just absolutely first class choice of products and great value well packaged
28 March 2026
First time I ordered
First time I ordered. Products good quality.
Great variety and choice.
Will order again. Good customer service
Delivery on time.
21 March 2026
Disappointed
First order, no problems at all. However, 2nd order received 20th March: disappointed that butteries were out of date on 21st and mother's pride loaf date 22nd. Email sent 20th March, no reply.
20 March 2026
This was a special birthday gift and my sister was delighted .
This was a special birthday gift for my sister who yearns for Scotland so this was perfect. Ordering was an easy, straight forward process. Great choice of produce and my sister was delighted with everything in the parcel saying it was delicious, with high quality ingredients. I had the opportunity to speak to Mr Macdonald who was really friendly, helpful and courteous answering my query immediately. I would highly recommend this product and the company.
6 March 2026
My wonderful 60th birthday present 🎁
My beautiful big sister had the “Scottish box” sent to me for my 60th birthday and it is absolutely gorgeous, all the things that we were brought up on when we were in Scotland for every holiday and in between visits to our Grandma and aunt and as our beautiful Dad was from Glasgow and just everything in the box was wonderful…. Thank you MacDonald and sons for your beautiful products, I will be ordering many more from you xx
6 March 2026
Unprompted review
Faultless experience
Excellent products, arrived really quickly, well packaged. I will be ordering again.
The products took me back to my childhood visit to family in Scotland, particularly the battered blackpudding.
4 March 2026
Excellent quality produce at a decent…
Excellent quality produce at a decent price. A real taste of Scotland.
2 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.