Macbookfix Reviews 23

Really good service, almost half the price of Apple. Managed to get the repair done (Mac screen replacement) same day, Riffy went above and beyond in helping me get this urgent repair done, really thankful and would highly recommend!

I would strongly advise anyone to think very carefully before using this company.

My experience has been extremely poor from start to finish. What should have been a straightforward screen repair turned into a month-long ordeal with constant delays, unclear communication, and inconsistent information.

Initially, I was told the repair would be completed quickly. This then changed to a much longer wait due to lack of stock, which was not communicated upfront. After requesting a refund and return of my device, it was sent back in a worse condition than when I originally provided it, leaving it unusable.

Following further back-and-forth, I was effectively forced to return the laptop again just to get it into a usable state. While the screen has now been replaced, the device has come back with additional physical damage to the chassis, including visible scuffing and signs of impact that were not present before.

Throughout this process:

* Communication was inconsistent and often reactive rather than proactive
* Timelines were repeatedly missed or changed
* I had to chase for updates and resolution
* The handling of the device raised serious concerns

This has cost me significant time, disruption to my work, and unnecessary stress.

In the end, the only way to get a working device was to continue engaging with them after multiple failures, which should not be the case for a paid repair service.

Based on my experience, I cannot recommend this company.

I have a MacBook Air M1 2020, this unfortunately developed a screen fault, no cracks, chips, damage or knocks it just stopped running the display. It worked fine with a separate monitor, keyboard and mouse. Nothing would reverse this problem. I booked it in with Apple at Lakeside, had a technical expert plug it in to a diagnostic device and screen and then told me it has an internal display fault and would need a complete replacement. A very expensive way forward and not worth it. I scoured the internet and found macbookfix I gave them a call and spoke to Riffy and he was extremely helpful and was able to offer a great service to resolve my issue. Exactly as described on their website I logged in and booked my machine in for repair. There’s other companies offering similar services but they did not offer the package offered by macbookfix.co.uk. I sent it in as advised and received it back as promised in first class condition. My MacBook Air is in an absolute mint condition and came back the same way. Not a scratch, chip or ding in perfect condition. I cannot tell you how pleased I was with this company. Its first class, professional and highly skilled. Well done and thank you all for a stellar experience.

Dropped off my Macbook Pro to repair my broken screen. Turnaround was fast, but after an hours use after it had been returned, I noticed some lines on the screen, and contacted them right away, and the staff was super apologetic, and I went back to drop it off at the shop. When returned a few days later, it was as good as new.

Great service, reasonable and transparent price on the website (compared to other repair shops and Apple), fast return shipping.

Professional service, timely communication, transparent pricing — highly recommended.

Exceptionally quick turnaround. MacBook came back as good as new. 10/10 would use again :)

Very good communication answering all my questions and excellent customer service. Repaired my Mac in good time at a reasonable price. Will definitely be using again.

I just wanted to report on my first interaction with this company. They answered the phoneand were friendly and keen to help with advice and explain their process. Thanks to their pointers I was able to recover my Macbook fault without incurring any cost. If I get a problem in future I'm beating a path to their door.

I had an amazing experience with MacbookFix! They repaired my MacBook in record time — much faster than I expected. The customer service was top-notch too; everyone I spoke to was friendly, professional, and genuinely eager to help.

Great service fast and quality turnaround

I recently had my MacBook Pro repaired at macbookfix.co.uk and the whole process went incredibly smoothly. The repair was done quickly and professionally, and I’m impressed that the True Tone function still works perfectly after the screen replacement. The screen quality is fantastic

Great communication, fair pricing, and excellent workmanship. I wouldn’t hesitate to use their service again.

I took macbook pro to macbookfix for an LCD replacement, and they also replaced the battery at the same time. The work was done quickly and professionally and now my macbook looks great and runs like new.
Great communication, fair pricing and top-quality repairs, I am very happy with the results and would definitely use them again.

I couldn’t be happier with my experience with macbookfix.co.uk. From the moment I contacted them,communication was clear,friendly and professional. They quickly diagnosed the issue with my MacBook, explained my options and gave a fair, transparent quote.

The repair was carried out swiftly, and my MacBook came back looking and working like new. They even went the extra mile to check for any other potential issues and provided helpful advice on how to keep it running smoothly.

Turnaround time was impressive, packaging was secure, and i was kept updated at every stage. It’s rare to find a company that combines great technical skills with genuine care for its customers macbookfix.co.uk does exactly that.

Highly recommended to anyone needing apple repairs—you’ll be in safe hands!

My Macbook was pretty much dead - I had nearly given up hope of an affordable repair. Then I found Macbookfix who offered a way of checking it for just £20. Within days they announced that a new screen would bring it back to life for around £300. Communication was a brief problem as they have multiple names and domains for their businesses and matching domain names. However once we were communicating WhatsApp everything became much easier. Delighted with the ease and cost of the repair

Perfect service: knowledgeable, helpful, patient staff, fast and well priced. Very much recommend.

Screen replacement on Macbook Pro

Cracked MacBook Air replaced hassle free. Friendly staff, efficient turnaround. Very happy with the quality and service. I would use again and recommend to others.

Excellent work, extremely affordable.

Managed to crack the screen on my MacBook Air - dropped the laptop off in person to their shop in Aldgate East and it was repaired within 24 hours. Slick service; no complaints.

Went to them after seeing their prices and did not regret it one bit. My MacBook broken screen was replaced within 30mins! My MacBook looks brand new again! Fantastic service and work!

Repaired my MacBook Air m1 today. They fixed the cracked screen. They had a used original screen in stock and I was happy with the condition of the screen so they repaired within one hour while I was waiting.

Great price and lovely people to deal with. Thank you