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Mabel & Fox Reviews 1,399

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 573 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them beautiful, well-made, and exactly as shown on the website. Many appreciate the wide range of essential and branded items available, making it a go-to for gifts and personal purchases. The ordering process is described as easy and smooth, with prompt delivery and excellent communication regarding tracking and updates. However, some people were dissatisfied with the durability of certain own-brand products, describing them as flimsy. A few other people also felt that some items were of poor quality or arrived with defects, such as bent storage bags or an upside-down zip on a sleeping bag. Additionally, some customers reported issues with missing items, incorrect orders, or products that did not work, and a small number expressed dissatisfaction with the customer service response to these problems.

What people talk about most

Product

Customers consistently express satisfaction with the products, often describing them as beautiful,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the prompt and quick... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as beautiful, well-made, and... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and the promptness of... See more

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A wide range of quality essential products for my baby. Great discounts and offers, plus, prompt delivery with excellent choice of courier. I found the M&F own brand products a little flimsy: I wa... See more

Company replied

Rated 5 out of 5 stars

This music box is beautiful and has the quite unique feature of a little fawn which rotates to the music whereas most others have a fairy. The very young child I bought it for was entranced by the mus... See more

Company replied

Rated 5 out of 5 stars

Mabel & Fox are a great company to buy from, they have so many wonderful products and sell many quality branded goods. With my recent order I needed items for birthday presents which arrived in time... See more

Company replied

Rated 5 out of 5 stars

Ordered two beautiful waterfall rattles for my first two Grandchildren one a Grandaughter and one a Grandson just 10 weeks apart . Toy was lovely quality and lovely colour , service and ease of orderi... See more

Company replied



Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Toys Store
  4. Home Goods Store

About Mabel & Fox

Written by the company

Our Farmyard Animals changing mat

Mabel & Fox bring you everything you need for you and your baby’s journey together, from changing mats which are hand made in Britain, to beautiful nursery accessories to help create your perfect haven. Plus you'll find wooden toys from best selling brands and thoughtful gifts for expecting loved ones.

SHOP MABEL & FOX ➔

With a view to keeping our range of baby essentials fresh and on trend, we find fantastic new brands and source new products regularly. Plus we also let you know what's popular with other customers! Why not take a look and see what you'll fall in love with next...

SHOP NEW & POPULAR ➔

Save 10% on your first order!

when you sign up to our Newsletter

Subscribe today to receive special offers straight to your inbox, such as 10% off your first order! Plus you'll be the first to know about our latest products, free giveaways, and sale launches.

SIGN UP FOR 10% OFF ➔

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Mabel & Fox are a great company to buy…

Mabel & Fox are a great company to buy from, they have so many wonderful products and sell many quality branded goods.
With my recent order I needed items for birthday presents which arrived in time and were lovely. The little girls who received their gifts loved them.
The care and thought that goes into packaging makes you feel that Mabel & Fox really care about their customers!

23 April 2026
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Reply from Mabel & Fox

Hi Nicky,

Thank you for leaving such a lovely and kind review! We really appreciate the support for our small business and hope to see you back soon.

Kind regards,
M&F Team

Rated 5 out of 5 stars

Easy to order & delivered on time

Easy to order & delivered on time. I needed to change the postal address which I emailed straightaway & received a very quick response to confirm the changes had been made. Everything was as described & beautiful quality. I did buy them in the sale so I also got them for a really good price too. Thank you

22 April 2026
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Reply from Mabel & Fox

Hi Bevelata,

Thank you for your review! We are so happy to hear you had a good experience with us and hope to see you back soon.

Best wishes,
M&F

Rated 5 out of 5 stars

Such a great costumer service

Such a great costumer service! I love all their products 😊

25 March 2026
Mabel & Fox logo

Reply from Mabel & Fox

Hi Elisabetta,

We really appreciate the review and are glad to hear you love our products.

All the best,
M&F Team

Rated 5 out of 5 stars

Great service

Great website, fast and informative service, safely packaged 😊

8 April 2026
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Reply from Mabel & Fox

Hello,

Thank you for your review and feedback! We hope to see you back soon.

Kind regards,
M&F

Rated 5 out of 5 stars

I ordered the baby book for my daughter…

I ordered the baby book for my daughter and her new baby daughter. The book arrived beautifully wrapped and well packaged to protect it in transit. Dispatch was prompt and I am sure my daughter will enjoy completing the book as her daughter grows.

17 April 2026
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Reply from Mabel & Fox

Hi Liz,

Thanks for leaving such a lovely review! We really appreciate it.

Warm regards,
M&F Team

Rated 5 out of 5 stars

Refreshingly straightforward

Very smooth purchase process and quick free delivery of my order by Royal Mail during a defined time slot. Refreshingly straightforward.

16 April 2026
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Reply from Mabel & Fox

Hi Genni,

Thanks so much for the review! We are so thrilled to hear about how smooth the process was and hope to see you back soon.

Kind regards,
M&F Team

Rated 5 out of 5 stars

Delivery was within days

Delivery was within days. Arrived with good communication. Lovely, quality products.

16 April 2026
Mabel & Fox logo

Reply from Mabel & Fox

Hello!

Thank you for the review and we are glad to hear you are happy with the products!

Best wishes,
M&F

Rated 5 out of 5 stars

Amazing all round

Amazing all round! Thank you

16 April 2026
Mabel & Fox logo

Reply from Mabel & Fox

Hi Sinead,

Thank you for the review! We hope you love your order.

Best wishes,
M&F

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered on time and quality of product is first rate.
Mum to be said it is the best thing in her nursery.

15 April 2026
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Reply from Mabel & Fox

Hi Linda,

Thanks for your review and feedback! We are happy to hear that the mum to be is pleased with the product.

Warm wishes,
M&F

Rated 5 out of 5 stars

Would buy from Mabel & fox again

Happy with products good quality for a good price. Delivered on time very happy with purchase

13 April 2026
Mabel & Fox logo

Reply from Mabel & Fox

Hi Leah,

We are so glad to hear that you are happy with your order and the quality! Thank you for the review, it really means a lot to us.

Warm wishes,
M&F Team

Rated 5 out of 5 stars

First order and won’t be our last

First order and won’t be our last ! Really pleased with the little Dutch items , we had ordered the sweeping broom for the garden , some gloves to keep littles hands clean and some little Dutch water shooters . Turnaround time was good also ☺️

13 April 2026
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Reply from Mabel & Fox

Hi Laura,

Thank you so much for the lovely review. We are so grateful for the support to our small business and hope to see you back soon!

Kind regards,
M&F Team

Rated 5 out of 5 stars

Beautiful products

Beautiful products I would love to have more! I adore the advent calendar for Xmas my boys will have them forever now so special

2 April 2026
Mabel & Fox logo

Reply from Mabel & Fox

Hi Robyn,

Thank you so much for the lovely review and we are happy to hear you will treasure the advent calendar for years to come!

Warm wishes,
M&F

Rated 5 out of 5 stars

Amazing

Amazing! All the stuff I ordered was super cute. Definitely recommend Mabel & fox such a cute shop!! 🥰 my sons favourite were the slugs in a box!

31 March 2026
Mabel & Fox logo

Reply from Mabel & Fox

Hi Paula,

We are so happy to hear that you love your order and our website! We hope to see you back soon.

Kind regards,
M&F Team

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