The M6 Bed Warehouse Reviews 165

I explained to Michelle the sales agent that I have a spinal injury and Degenerative Disk Disease and was looking for a new double size bed and Headboard package to help with my condition. Michelle was very attentive and knowledgeable, she informed me which mattress would be best for me and why how the sealy Franklin would be best to keep my posture supported while I sleep. I would highly recommend The M6 Bed Warehouse in Winnington if anyone would want to purchase a new mattress or bed package as the customer service is excellent.order number 88145

Great service, great prices and really helpful staff. A pleasure to do business.
Well done

From showroom to delivery it has been excellent service from the team at M6 Bed Warehouse. In the showroom, there was a good range of options to choose from and the staff were very helpful and knowledgeable with all my questions. I liked that Joe listened to my criteria for the bed before making suggestions and continued to clarify what was important throughout our conversation. The ordering process was easy with the option of payment plans. My order was non standard because I needed a base for the mattress to sit on an old brass frame. Joe arranged for the making of a bespoke base and came out to check measurements and any specific requirements so the solution was effective. Before delivery I was offered different delivery dates to suit me and timings were confirmed the day before. The delivery team arrived when they said they would. They were polite, friendly and efficient as well as respectful of my home. The bespoke base was assembled on site with no fuss and all packaging was taken away. I am very pleased with the experience and the product that I ordered from M6 Bed Warehouse and would have no hesitation in recommending them.

Order Number - 88119
Excellent service experienced over 2 visits. Huge choice of quality beds & mattresses to choose from. We were served on both occasions by Sarah who was very knowledgable & helped us to make the right choice of a new mattress to suit our specific needs & circumstances.
I would recommend M6 Bed Warehouse without any reservation.

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She showed us all the options after giving her the requirements ie low base etc. short league time for delivery which happened today. Delivery guys have delivered today and were fabulous and efficient. Perfect experience all round and highly recommend.

Easy service and bed delivery team so nice and did a fantastic job. Bed is amazing and comfy. Great value for money and excellent service. Will recommend to all looking for a good bed x

Michelle at Northwich was knowledgeable and helpful, and helped to find the right bed for me. ON 87731

We went to the Northwich store which has loads of beds to try and the staff were super helpful and knowledgable. Delivery was quicker than expected and they took the mattress to the room and removed the old one. Perfect! Highly recommend the M6 bed company!

Order no. 88009
Extensive choice. Excellent service (Brandon). Very informative. Not in any way a “pressure” situation. If delivery etc. turns out to be as good as the selling, then a really good experience overall.

We were looking for a new bed for my mother. We wanted a low divan with drawers, as she isn't very tall, Found the Valore beds on the M6 Bed Warehouse website. The showroom had everything on display, so she could try the bed for height. Lots of swatches and headboards for her to pick from, so she could get everything as she wanted. The staff are lovely, Louis and Michelle were really helpful.
Delivery was so fast, ordered on the Saturday, bed was custom-made and delivered to our home the following Friday, so under a week. Delivery guys were great too, carried the bed upstairs and removed the old bed.
Order 87858

Order number 87958.
It's local to us, the showroom is very big and well laid out. We wee able to try plenty if mattresses to find the right one.
Both members of staff were helpful and knowledgeable. We were also given free delivered collection of our old matress. We were very pleased with our visit

Brilliant service from start to finish! The show room in Winnington is lovely and had loads of different options in store. Michelle in store was fantastic at helping us find exactly what we needed. Delivery was efficient and our new bed looks great and is so comfy. Much better service than using a big national company and more cost efficient too, due to the low cost of M6 taking our old bed away to recycle.

There was a great choice of beds .Michele was very knowledgeable which helped us with our decision and recommended exactly the right bed for us but at the same time gave us privacy so we didn't feel pressured or under any obligation. We found her to be a great help we weren't rushed and are very happy with the bed we purchased . The service all round was excellent . We will be recommending this company to family and friends

Had such a lovely visit Brandon was amazing really helpfull and sorted me put with just the right bed definitely recommended them xxxxxx

A member of staff was willing to come to our home to check whether the bed would fit .
When delivered the headboard was missing so a member of staff used own vehicle to go and collect it .
Order number 87376.

A fantastic local company who sell a vast range of quality beds and mattresses to suit all price ranges. The staff (especially Michelle at the Northwich store) are very knowledgeable and extremely helpful. They ensure that the mattress you buy is the one for you, by asking a range of questions and getting you to try different ones.
The delivery service and the installation of your new bed is very professional and they even take away and recycle your old bed !
I would definitely use M6 bed warehouse again and I can highly recommend this company.

Order no:87478

We recently purchased a new mattress and had a great experience from start to finish. We had visited another high-end bed retailer beforehand, but found them to be less helpful and significantly more expensive.

In contrast, the team here were really friendly and knowledgeable without being pushy. They gave us a few tailored recommendations based on our needs, then left us to take our time and decide—no pressure at all.

Delivery was quick (just over two weeks), and they also offered free delivery and removal of our old mattress, which the other store charged extra for.

Overall, a smooth and pleasant experience. We’d definitely recommend them to friends and family.

Order 87639

We went to The M6 Bed Warehouse to initially scope out ranges and prices of a replacement mattress.

We were met by and engaged with Lynn who was incredibly knowledgeable about the entire range of beds from budget to high-end. She listened to our needs and pointed us in the right direction with a number of price options. We were invited to try all the mattresses we were considering and were left to our own devices without any "Hard Sell". This entire approach led us to deciding to place our business with Lynn and The M6 Bed Warehouse.

Once we had narrowed down our choices, we asked Lynn for advice and insight into what she thought would work best for us. She outlined pros and cons of our shortlist, including guarantees, differing constructions, delivery timescales and firmness ratings, even stating that the new mattress would initially feel a little firmer than the demonstration models but would soften once in use.

This brought us to a straight choice between two similarly priced mattresses from 2 different manufacturers. After further detailed discussions with Lynn, we made our choice, she smiled and agreed that both choices were good but the eventual choice was sound, she was genuinely pleased that we were happy.

We were then told that delivery of the new mattress and disposal of our old mattress was all included in the price, a nice surprise. Lynn also secured an additional discount as a promotion is due to start next week.

We placed our order, (Order Number 87811) paid a 10% deposit, shook hands and left. The entire process was a great example of superb customer service throughout.

What a pleasure my experience was today, Brandon was extremely helpful and made buying my Matress such an easy purchase. I was moving house tomorrow and he even delivered personally within the hour. 5 star showroom. 5 star service thanks for everything today. Lee

Very helpful staff providing useful insite and demonstrating clear guidance and support.