Lymow Reviews 119

I had a warranty claim. The unit stopped working after 6 uses. It was promptly replaced without any hassles. Customer service, although only through emails, always responded within 24 hours.

When I first created this review I gave Lymow 1 star out of 5. This was because my new mower worked for 1 week before an OTA update bricked it. It had to be sent back and it took about 6 weeks before I had a working mower again, albeit a new machine, this period was very frustrating as the 'support' service from Lymow was painful. Lymow are well aware of what I think of their 'support', which needs to be improved.
So why did my review change? Over the period of about 2 weeks I found several small quirks to this machine. I had to adjust the RTK station position and make it taller - I did this by attaching the upper ground mount pole to the top the wall mount. This change improved the RTK significantly, I have a lot of trees and despite some initial problems it is working well and is not getting stuck. The next issue was that grass kept clogging the discharge hole - in this case Lymow's clever design meant I could remove 3 components, each making the discharge vent larger. Now the grass flies out and I am delighted. Another issue was that the Lymow started to malfunction and randomly trigger an 'emergency stop' or lift up the mowing deck in the middle of a mow. I realised it was getting damp as we had a terribly wet late May/early June - I built a basic shelter for lymow, so now it is not sitting out exposed in the rain. The design of the stop button or the LCD screen is not water proof, at least not for Irish weather. Anyway another issue fixed. Finally, the tracks started to make an annoying knocking noise - look up YouTube and the fix is easy. The track tension needs to be adjusted.
In summary, I am now delighted with my Lymow. It is capable of cutting my whole lawn of about 2,500m2 in a single day, I could likely schedule it to maintain a lawn 3 times this size. I cannot say this enough, the machine is built like a tank, it is amazing, and is so easy to work on. Everything is adjustable and can be changed to suit you very easily.
So Lymow lose one star as your support needs to be better, but the machine and the results are now outstanding. This is my third machine. I started with an Ambrogio but the buried cables were a pain. I upgraded to a Mammotion LUBA 2 which was good but the battery was too small and the blades did not last long which meant frequent maintenance. Fingers crossed third time is a charm but I think I am on to a winner.

They are lying on their site, that they are delivering to whole EU. They don't. Very frustrated. Customer service terrible. They don't know all the information. Answering wrongly.

I want to say that this is great compared to my old husquavarna 430x but it really isn't. They both have pros and cons. This having no wire was an easier set up but it doesn't cut as close. This should cut more in a day but it doesn't. My yard does have random holes from dogs digging and this manages that better but the fact it can't finish less than a quarter acre in a day is disappointing. The battery life seems pathetic the charge speed is slow on the 5a charger and I bought the upgraded 10a charger but the box came empty and support hasn't responded in over a week. I like you can rc it but I should be able to do that with camera on for fps as well. It clogs constantly where the huquavarna never did. I have had it over a month and it just seems half baked.

A timely and friendly response was received from LYMOW SUPPORT! They are standing behind their product and I appreciate a company striving for continuous improvement and collaboration with their customers!

Great delivery time, well packed, good instructions, great mower, works very well, better than I expected.

I purchased my Lymow in July 2025. It was easy to set up, wire-free, dual rotary blades, tracked treads, and they continue to produce new improvements to their app and software.

Lymow is a young company and there have been some growing pains, such as charging and slipping, but Lymow has demonstrated their commitment to making a better product.

Overall, I am very pleased with the mower and plan to purchase two more units for other properties!

This has saved tons of time maintaining ~4 acres of challenging lawn at my weekend home. Part of the yard is a pasture with evergreen trees, deciduous trees, and slopes that my zero-turn riding mower couldn't handle. The yard often has little sticks and things that haven't caused any issues. The Lymow handled 95% of that maintenance burden.

It took a bit of a learning curve. I had to remap some zones a few times to dial it in. Also, it doesn't handle small curved/irregular shaped patches of grass well. For example, I have a few thin, curved strips of grass on the property (between our fence and a road.) The app doesn't have a great way to map and plan the mowing pattern on those, so I just use a regular mower on them.

That being said, I have no problem mowing a few small patches of grass while mower handles everything else. Now I can enjoy the weekend home with my family instead of spending 4 hours each weekend mowing in the spring and fall!

Mows great. Climbs & mows a steep hill that my zero turn riding mower couldn’t handle. Grass/ruts left by riding mower are gone. I am concerned about two things. 1. Customer service and future repairs. 2. After intro 4G expires, what’s is going to cost me monthly? Mower cannot run on my weak WiFi signal.

I've had other autonomous mowers and this one is the best so far.

I have this hill…… I dislike it, I’ve mowed it once a week, 6 months out of the year, now I can mow every day…lol but I can’t get it to dock by itself…… I’m doing something wrong

I've been using my Lymow one plus for 6 weeks now. It was easy to set up and works well. Handles the slopes in my lawn well. I mow each section every other day, and the lawn looks great. My final test of the lawn mower was this week, as it is mowing the lawn while I'm away. It has done the job flawlessly, I am able to watch it's progress remotely, and the one time it had an error i was able to get the mower restarted remotely. I am very pleased with the Lymiw mower.

I had an unexpected issue with the mower blade housing and Shelley from customer service has been handling my inquiries and keeping me updated on all steps of the process to fix my issue. I am very pleased with the fast responses and clarity of the process.

Lymow, although new company with new products, seems to be a very honorable company with a goal of producing great products!

I purchased my Lymow one in the summer of 2025 and took delivery in the late fall. This is my first robotic mower and I can honestly say that I have happy with the product and company to date. Lymow has been responsive to inquiries in a timely fashion. The app and software has been updated on a regular basis with significant improvements from the original versions.
I was skeptical as my yard has 35 degree slopes and is surrounded by trees. As of today, my yard is looking better than it ever has. The biggest reason I purchased the Lymow one was the rotary blades and ability to handle slopes and rough terrain. There have been some growing pains, such as charging and slipping, but Lymow has demonstrated their commitment to making a better product as seen by release of the improved features of the plus unit while working with the owners of the original units. Personally I can recommend this product and company.

I've had the One Plus for a month now. Initially it worked well, but MCU Comms Failures have killed it. The first couple times, I disconnected the battery to reboot and clear it. This time it won't respond at all. The firmware update April 28th didn't help. No customer support response and no way to contact Lymow. Seems like a good machine, but major firmware problems and the company is clearly not ready to support a large customer base.

I'm an original Kick Starter customer. This has been a fun but honestly, sometimes a frustrating process, but through it all, Lymow has consistently produced upgrades and improvements and I have found their online service support to be excellent. There are still some software improvements that I would like to see (which I have communicated) but the overall trajectory of my experience tells me that I will eventually see those improvements. The original hardware should have been more robust, but they are learning and I believe the product will continue to improve on the hardware side as well. Nothing I've experienced suggests otherwise. Lymow is a young company, but they are going about it properly, with honesty, integrity and transparency. The robotic mowing industry is new and growing pains are real. If you are looking for a set it and forget it experience, you will be disapointed regardless of which product you choose.

Lymow is a cool product. I have had several robot mowers, and none are perfect. I had a few issues, and Lymow support has always been very responsive and helpful. I have acres to mow, and zero-turns are expensive, especially for a comfortable one. Compared to that, Lymow is a great value.

The Lymow one is the best mower ever. Also the contact to the office, with Mr. Wessam, is really so good. He anwer in a short time, also in German, and explain how the mower will working.
I´m happy, that i have decited me, to buy this mower.
Helmut Melching
26939 Ovelgönne/Germany

I appreciate the courtesy given to me during my experience, however it was not timely. There were times when I did not know what was going to been done. Also there were multiple people responding to my concerns which made support seem disjointed and as though there was no order to the support process. Not only I noticed this but other Lymow owners were complaining about the lack of response. If you would give people more information about the process it would be helpful at easing the customer concerns. It took over 45 days to get my situation resolved. It was a quite stressful process to me as a customer. I use to work in sales and I know personally how outstanding support is critical to a company. This was not representative of outstanding customer service. It is however, disappointing given the Lymow product is an incredible achievement in lawn service equipment. I understand that Lymow is a new company and growth and improvement is a natural progression for new companies. But, more order to the support process is needed and will be appreciated by us your customers.