The Luxury Peru Travel Company Reviews 

135
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless organization, noting that complex itineraries are exceptionally well-planned, smooth, and entirely stress-free from beginning to end. Travelers also praise the outstanding guides and private drivers who are consistently punctual, deeply knowledgeable, and wonderfully courteous throughout every journey. However, some reviewers were not happy with specific logistical details, mentioning disorganized excursion coordination, surprisingly long travel stretches, or minor planning oversights on particular days. A few other people also felt that certain tour segments, communication channels, or group sizes could be improved during their extended travels abroad.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that everything is organized down to the smallest... See more

Staff

Customers consistently note positive experiences with staff, frequently praising guides and drivers for being... See more

Holidays

Customers had positive experiences with holidays, sharing widespread satisfaction with well-organized... See more

User experience

Consumers find user experience to be a delightful satisfaction, noting that everything is seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BEST TRIP EVER. All was conduced seamlessly and top shelf, from the arrival to the airport in Quito Ecuador, City tour and adventures , Galápagos explorations, to Peru’s Lima tour, Cusco tours, Aquas... See more

Company replied

Rated 5 out of 5 stars

David planned our itinerary perfectly according to our budget and what we wanted to do and see. He also made recommendations that we wouldn’t have considered and we were very pleased he did as we woul... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! David was so great at communication during planning of the trip and with all of my questions leading into the trip. He remained available by text during our trip, although we never... See more

Company replied

Rated 5 out of 5 stars

Everything ran super smoothly, this was a complex trip with many stops, journeys and tours involved and there were no mistakes and everyone involved with the Luxury Peru TC were on time. Only tiny ne... See more

Company replied


Company details

  1. Tour Operator
  2. also in
  3. Cultural Tours Provider
  4. Holiday Accommodation Service
  5. Tour Agency
  6. Travel Agency

About The Luxury Peru Travel Company

Written by the company

The Luxury Peru Travel Company: Handcrafted Luxury Machu Picchu Vacations

Introduction:

Established in 1995 and based in Cusco, Peru, The Luxury Peru Travel Company is a leader in luxury travel, offering bespoke experiences that redefine exploration in Peru.

Core Differentiators:

Benefiting from its Cusco base since 1995, the company stands out with unparalleled insights and exclusive access to local gems, setting it apart in the industry.

Key Offerings:

Specializing in tailor-made itineraries, The Luxury Peru Travel Company offers personalized experiences, from exploring Machu Picchu to gastronomic adventures. Exclusive accommodations range from boutique city hotels to remote Andean lodges. Knowledgeable bilingual guides provide in-depth insights into Peru's history, culture, and natural wonders.

Sustainability Focus:

The Luxury Peru Travel Company is committed to responsible tourism, minimizing environmental impact, supporting local communities, and promoting conservation efforts.

Conclusion:

Focusing solely on luxury travel excellence in Peru, The Luxury Peru Travel Company caters to those seeking unique, meaningful, and luxurious adventures. Whether exploring ancient ruins, savouring culinary delights, or embarking on thrilling adventures, every moment with The Luxury Peru Travel Company is crafted to be a cherished memory. Peru beckons, fulfil your life-long dreams with a Luxury visit to Machu Picchu with The Luxury Peru Travel Company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(135)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service at short notice

We spoke to David at Luxury Peru after another company had cancelled a Tour of Peru 3 weeks before we were due to leave Australia.

David was fantastic, working with us to create a tour to fit into the hole left by the cancellation of the other tour company.

When we were finally in Peru, everything ran like clockwork.

27 October 2023
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Reply from The Luxury Peru Travel Company

Matthew Hi, thanks for the great feedback. Glad we could help : )

Rated 5 out of 5 stars

Responsive and well organized

While booking, David was responsive and answered questions quickly and efficiently. I put him through several iterations on my itinerary before making my final decisions. He conveyed all the information and booking numbers before we left. The app they provided for offline use while traveling was easy to use and informative. Once traveling, everything was super well organized. Every single person we worked with was prompt, extremely friendly and great service. Excellent choices on hotels, outstanding tour guides and truly amazing drivers. We were really well taken care of and as 2 ladies traveling, we felt safe at all times. Highly recommend and will use Luxury Peru Travel for our next adventure!

5 December 2023
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Reply from The Luxury Peru Travel Company

Stephanie Hi, wonderful to hear you felt safe whilst travelling with us in Peru. Thank you for the lovely review! We'll pass it on to David too : )

Rated 5 out of 5 stars

Easy booking

Easy booking
All went smoothly
All went great
Guides very knowledgeable and nice
That even had luggage tags ready

5 December 2023
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Reply from The Luxury Peru Travel Company

Ana thanks, we are delighted you had a great vacation. We hope to see you back again really soon : )

Rated 5 out of 5 stars

True luxury

Everything was well-coordinated and luxury accommodations throughout the trip. Guides were friendly and always making sure that you were comfortable and enjoying the activity. Communication was superb throughout the trip.

12 April 2023
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Reply from The Luxury Peru Travel Company

Thanks Eleanor, delighted you had a great vacation. Hope to see you again soon!

Rated 5 out of 5 stars

Sensational service and a wonderful country.

I couldn’t fault anything with the company. Dianna was brilliant. Everything went smoothly we did not encounter any problems. The excursion guides were knowledgeable, helpful and went out of their way to accomodate us. The vans and the drivers were clean and everything went like clockwork.

17 September 2023
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Reply from The Luxury Peru Travel Company

Thank you so much Alison, great to hear you had a wonderful Vacation! We'll let Diana know : )

Rated 4 out of 5 stars

Tour was great but…

The tour was very organized and we stayed at great hotels and ate at good restaurants. The only issue was our guide in Cusco was sick and gave my wife a very bad chest cold that turned to a horrible bronchitis. We asked the guide if she was sick because she was sniffling and had a cough. She said no. I almost called off the tour with her because of that but felt sorry for her as I knew it would be a financial setback for her and maybe get her fired. I should have told her to find a replacement. Also, the culinary tour in Lima was OK but honestly we would have preferred to go to arqueologic sites or museums. Unfortunately you have to stay a night in Lima going in.

5 June 2023
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Reply from The Luxury Peru Travel Company

Jessica Hi, terribly sorry to hear your wife caught bronchitis, I hope it didn't impact the enjoyment of your vacation too badly, and she has recovered quickly.

For other potential clients reading this, our Itineraries are entirely customizable and you can fly directly to Cusco & Machu Picchu bypassing Lima entirely. Please ask your Travel Consultant for details. Also if you do stay in Lima for a day or two, the choice of tour is entirely yours, be that: Historical, Foodie or Adventure etc. Again please discuss with your Travel Consultant and specify the tour you would prefer.

Jessica, sorry we didn't identify you would have preffered a Historic tour of Lima, and not the Lima Gourmet Tour, and indeed would have preferred to bypass Lima entirely. We'll remind the Travel Consultants to explore fully each potential client's requirements and ensure each has the clients preffered Tour specified for their preferences and tastes.

Thanks for your feedback.

Rated 5 out of 5 stars

Very well organized travel

Very well organized travel . Diana always answered quickly and gave me very clear informations

10 October 2023
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Reply from The Luxury Peru Travel Company

Thanks Catherine, we'll pass on your thanks to Diana : )

Rated 5 out of 5 stars

Great trip

Great trip, Luxury Peru were very helpful and organised, David assisted us with all our requirements, excellent guides and personalized itinerary

7 October 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Karen Thanks, we'll pass on your thanks to David : )

Rated 5 out of 5 stars

Dream Vacation!

It was my first time going to Peru and Luxury Peru travel made everything seamless and I was at ease and could really relax and enjoy my trip because I always knew what to expect and everything was taken care of. I would definitely use them again.

Georgine Turk

11 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Thanks Georgine, we hope to see you again soon!

Rated 5 out of 5 stars

We were extremely pleased with our…

We were extremely pleased with our guides’. Knowledge of the lake and the people who live around and on it. I’m sorry I don’t remember his name because I would love to personally acknowledge how good he was. We have recommended both he and your travel company to numerous people.
If I were to travel to Peru again I would most definitely use your company

11 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Jayne Hi, thanks for the great feedback!

Rated 5 out of 5 stars

The BEST

The best. DIana was a pleasure to deal with and all the guides took such good care of us. From the moment we landed until at the airport to return home we were given the royal treatment. Very pleased with this trip. We contacted Diana less than 40 days before we were travelling and she worked fast to make everything happen!

11 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Thanks Dawn, we have forwarded your thanks on to Diana : )

Rated 5 out of 5 stars

Impeccable tour of Peru arranged by Luxury Peru

Diana has arranged for us an impeccable tour in Peru. All the hotels and tours were fantastic, that met all our expectations. The drivers were always on time, as well as the tour guides. The tour guides were also very knowledgeable in their areas. Special shout out to our Machu Picchu guide who was not just knowledgeable, approachable but also patient with our pace.

5 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Khiuk Yong Hi, thanks for the great feedback and we'll pass on your best wishes to Diana and the drivers & guides!

Rated 5 out of 5 stars

reliable

reliable, professional guides, perfect itinerary
thank you
I travelled alone with my kids and we had the best time, hustle free

5 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Claudia HI, thanks and yes it is always stressful travelling alone with kids! We are delighted it all worked out weell for you : )

Rated 4 out of 5 stars

Had a fascinating but exhausting trip…

Had a fascinating but exhausting trip thanks to Luxury Peru Travel. Great accomodation, knowledgable and friendly guides etc. The only down side for us was that we had too little down time with every moment allocated. At times there was too little time to explore on our own, or even to shop at designated market places during tours. On a few occasions we only had 3 - 5 hours for a night's sleep. Sometimes this happened because of last minute flight changes, which a guide told us are regular occurrences. If so this could have been planned for as we had extras days before and after our tour that could have been added to the short stay cities.

5 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Charmain Hi, thanks for your feedback and we hope the flight time change didn't spoil the enjoyment of your vacation too much. It can be tricky to get the balance right between wanting to see and do everything and allowing some "down time" to just enjoy. We have reminded the Travel Consultants to be concious of this when planning future vacations with clients. Thanks again!

Rated 5 out of 5 stars

My consultant was David Quinn and he…

My consultant was David Quinn and he provided very good advice and support. When one of our flights was cancelled he helped to get us an alternative land transport to make sure we were back on track for our next leg. During that anxious period he was always available to give us advice on what to expect and do. Even after our trip was over, he helped us to get a refund from the airline even though it took more than 7 months. Luxury Travel is fortunate to have him!

5 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Edwin Hi, thanks for the great feedback, and we have passed on your thanks to David Quinn. We were delighted to have helped with the refund (even though it took a while!). Thanks again and we hope to see you again soon : )

Rated 5 out of 5 stars

Luxury Peru exceeded all of our…

Luxury Peru exceeded all of our expectations,
Every detail was covered and every arrangement happened as planned. All guides provided were excellent.
All of our group would be more than happy to choose this travel Co. again if visiting South America.
Thank you to all Luxury Peru staff.
Darcy Jones (Australian)

4 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Darcy Hi, thanks for the great feedback and we do indeed offer vacation in several S. American countries as well as Peru, so yes please do get in touch for your next Luxury South American Vacation (that last bit was for the search engines : ). Thanks again and we hope to see you again soon!

Rated 5 out of 5 stars

Our recent trip to Peru in July…

Our recent trip to Peru in July exceeded our expectations. The trip was flawless and we even got upgrades to suites for free. We had a lot location changes and travel across the country, and it all went perfect. They were very personal and even took the time to walk us into airports and get us through the ticketing process. Don't hesitate to book with them.

4 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

Tracy Hi, thanks and we are delighted have to been able to help with the free upgrades. Thanks again and we hope to see you again soon : )

Rated 5 out of 5 stars

One of best travel companies

My wife and I travel a great deal, both domestically and internationally. Our trip to Cusco and Machu Picchu was wonderfully planned and executed. Everything went like clockwork from arrival to departure. Guides and hotels were excellent. Luxury Peru Travel is one of the best travel planners and arrangers we have experienced. They know Peru and they know their business. J&B

4 September 2019
Unprompted review
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Reply from The Luxury Peru Travel Company

John Hi, lovely feedback, thank you.

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