Impactful Travel Reviews 30

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We celebrated our 25th anniversary travelling with our two grown-up daughters to Peru. I found Impactful Travel by coincidence – and I haven’t regretted it!! A perfect planning process; all pic... See more

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Rated 5 out of 5 stars

Recently returned from Peru organized by Responsible. Simply gave them our flight arrival & a list of what we wanted 2 do. Organized our 2 week trip hour by hour. From the drivers who transported us... See more

Company replied

Rated 5 out of 5 stars

Thank you, Alejandro, for crafting the most incredible vacation for our family of 5 (kids ages 9-9-11). From start to finish, everything was perfectly tailored to us—the smooth transfers, the beau... See more

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Rated 5 out of 5 stars

Great trip to Lima, Cusco, Coffee Route, Machu Picchu, Huaraz and Vicos. Homestays, hostels and hotels were all great. Transportation too and guides and drivers as well. WhatsApp group was very ni... See more

Company replied

Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency

Written by the company

Welcome to Impactful Travel's Trustpilot page! We are your trusted experts in sustainable tourism across Latin America. Immerse yourself in transformative travel experiences in Peru, Ecuador and the Galapagos Islands, and soon Costa Rica as well. Our mission is to empower you on your journey, connecting you with local cultures and breathtaking natural landscapes. Whether you're an adventure enthusiast, a foodie, or a culture lover, we have the perfect tour for you. From off-the-beaten-path thrills to culinary delights and rich traditions, we've got you covered. Our range of tours, from day trips to multi-day adventures and custom itineraries, is designed to leave a positive impact on both you and the communities we visit. But we don't stop at organizing tours. We're storytellers, sharing informative and inspirational tales of impactful travel through our blog. We're advocates for sustainable practices, committed to enhancing communities and encouraging responsible choices. Consider us your friend, providing top tips and guiding you every step of the way. Join us as we redefine travel. Experience personal growth, make a difference, and discover the transformative power of Impactful Travel. Let's embark on this exciting journey together!


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4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Memories for life

We celebrated our 25th anniversary travelling with our two grown-up daughters to Peru. I found Impactful Travel by coincidence – and I haven’t regretted it!!

A perfect planning process; all pick-ups were very punctual and there was a responsive dialogue during the trip.

We met the most friendly people – guides and hosts at homestays – who all shared their great knowledge about culture, nature, history, and life in Peru in general.

Our family now has the most fantastic memories for life.

14 July 2025
Unprompted review
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Reply from Impactful Travel

Dear Anne Marie and family,

Sometimes, coincidences feel like they were meant to happen—and your journey through Peru is a beautiful example of that. Even though the jungle portion of your trip brought its challenges, we know that’s often part of the adventure, isn’t it?
Thank you for trusting your instincts and choosing to travel with us. And thank you, too, for sharing that wonderful Danish camaraderie.

Warmest wishes!

Rated 5 out of 5 stars

In September 2024

In September 2024, my daughter (28) and I (53) embarked on an unforgettable 14-day tour of Peru, organized by Impactful Travel. What a truly mind-blowing experience! The beauty of the landscape is overwhelming and simply cannot be captured by a camera.

The travel agency did an outstanding job. Everything was meticulously organized and extremely punctual, allowing us to enjoy a worry-free journey. Even after we emerged from the jungle, a taxi was ready and waiting to take us to our next destination. All the guides were knowledgeable and friendly, but one truly stood out: Octavio Puma.

If you are a Dutch speaker or Belgian considering a trip to Peru, be sure to request Octavio as your guide. This man speaks better Dutch than our queen and is not only incredibly kind but also highly entertaining. His enthusiasm and expertise added an extra layer of enjoyment to our trip.

My daughter and I had an absolutely fantastic time. If Peru is still on your bucket list, don’t hesitate for too long. Peru is challenging and not for the faint-hearted, but with Impactful Travel as your organizer, everything runs smoothly and pleasantly. I highly recommend it!

18 September 2024
Unprompted review
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Reply from Impactful Travel

Hello Lieneke and Charlotte,

Thank you sincerely for your wonderful review. On this occasion, you explored part of the southern region of our country. We invite you to keep Peru on your list, as the northern regions also offer breathtaking experiences. While we can't promise Octavio as your guide for future visits ;), rest assured there are many exceptional people there—from guides to drivers and hosts—ready to make your journey memorable.

We look forward to hearing from you again.

Rated 5 out of 5 stars

Incredible Family Vacation

Thank you, Alejandro, for crafting the most incredible vacation for our family of 5 (kids ages 9-9-11). From start to finish, everything was perfectly tailored to us—the smooth transfers, the beautiful accommodations, and the incredible guides who brought our trip to life. We felt safe and welcomed throughout our journey.

Peru has completely captured our hearts. Having traveled so much, I can honestly say it’s one of the most stunning places we’ve ever been—from the mountains to the ocean, and the incredible culture we got to immerse ourselves in.

Thank you for making it all possible—this trip will stay with us forever!

1 August 2024
Unprompted review
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Reply from Impactful Travel

Hello Michelle, thank you for your thoughtful words. Alejandro is thrilled that you regarded the trip as the most incredible vacation for your family.

During this visit, you explored Lima, the southern coast, and Cusco, but we invite you to discover some of Peru's lesser-known destinations in the future. Additionally, consider our new offerings in Ecuador and Costa Rica for your next adventure.

Thank you once again for choosing Impactful Travel to organize your trip and for embracing a different approach to travel.

Rated 5 out of 5 stars

Perfect tailor-made experience

Guido and the 'Impactful Travel'-team helped us to put together a fantastic trip. From valuable connections in the fantastic Vicos (what sweet people!) To an adventurous trek with llamas in the Huascaran mountains. It was so good to be able to experience a tailor-made (and off the beaten path) experience with their insider-information. In addition to the trip, the personal contact also made the preparations very pleasant. We really enjoyed our experiences in Peru and could recommend it to everyone!

16 August 2024
Unprompted review
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Reply from Impactful Travel

Thank you so much for your nice review, Bjorn!! It was such a pleasure and honour working on this trip with you. We're still enjoying your amazing pictures!!! The Best!!!
Guido

Rated 5 out of 5 stars

A lifetime experience

A lifetime experience that we recommend everybody to have. My husband and I had a friend's wedding in Peru in May and as it was our first time in Latin America, we have decided to contact Responsible Travel Peru as we wanted a local agency that could give us the best local experiences. Since the beginning Myrna Lozada was in contact with us, designing our trip according to our desires and advising us on the best places to go given the time we had taken to be in Peru - two weeks. We did not have any problem, all taxis and transportation were there on time to pick us up, the hotels were very good with nice staff, the guides were amazing (a special thanks to Gabriela, our private guide in Cusco who we really enjoyed spending time with) and the cherry on the top of the cake was the community tourism we did in Coporaque. We suggest it to everybody now as it was a lifetime experience to be with a local family for two days. This is the kind of tourism that everybody should do at least once in their life as this is the best way to get to know the country and its people. I had a small problem with my luggage that was delayed for one week and a small health issue and Myrna was always advising me on places to go and what to do. Even in less good moments, Responsible was there. We would chose again and again without thinking twice Responsible Travel Peru for our travels :)

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Immersive experience

I booked 3 tours with Responsible Travel Peru within one week (one overnight stay on Taquile island / Titicaca lake and two 1-day tours in the Sacred Valley). The team of the agency was extremely responsive and helpful in organizing the plan, everything went perfectly well. Contact and communication with the local guides and native people participating in the activities were authentic, full of positive energy and “insider” information, making the trips (in particular the homestay on Taquile island) to truly immersive experiences. Thank you !

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic travel company

I can’t recommend this travel company enough. I was a bit wary of booking through a local provider with the lack of ATOL protection but read the reviews and decided to take a risk and am so glad I did! We had a tailormade itinerary booked for us (at very short notice) which included both the local trip to Manu (Amazon) and the Salkantay trek. We had all the information we could have needed to decide on our trip and whilst we were out there. We were met at every point with someone holding a sign so had no stress at all. The WhatsApp group they created was fantastic with someone always on hand - we had an issue with our trek (subcontractor not response), put a message into the chat and went off to the Amazon safe in the knowledge it would be sorted out when we returned (and it was, almost immediately). The experiences were even better than we expected and we will definitely use this company next time we come back to Peru!

30 September 2022
Unprompted review
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Reply from Impactful Travel

Dear Abigail & Martin, thank you very much for your great review.
It makes the entire RESPONSible Travel Peru team so happy to know that you really enjoyed your trip in Peru. You have chosen a tailor-made program that allows you to appreciate both the nature of the jungle and the Andes Mountains and we are delighted to read that we were able to organize the trip for you so that you could enjoy every moment of it.
Best wishes and always welcome to Peru!

Rated 5 out of 5 stars

Great trip to Peru

Great trip to Lima, Cusco, Coffee Route, Machu Picchu, Huaraz and Vicos.
Homestays, hostels and hotels were all great. Transportation too and guides and drivers as well.
WhatsApp group was very nice to have for questions etc.

I would totally recommend RESPONSible Travel to anyone, young and old, who would like a (customized) trip in Peru.

5 November 2022
Unprompted review
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Reply from Impactful Travel

Dear Dinette & Marijke, thank you very much for traveling RESPONSible!
The 15 days you spent in Peru defined our essence very well: picking the Coffee Route to Machu Picchu instead of any other more conventional way and then the Santa Cruz trek around our beloved Huaraz, where our company was born.
Thanks also for your great review.
Best wishes!

Rated 5 out of 5 stars

Taylormade roundtrip jan 2022 Peru

We just returned from a 14 days tailor-made partly private roundtrip Peru. Lima, Paracas, Balestas Islands, Cuzco, Secret Valley, Machu Pichu, Puno. A wonderful experience, very well organized by Astrid and her team, very clear information, excellent service, well chosen accommodations and experienced drivers and guides.
Chapeau!

5 February 2022
Unprompted review
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Reply from Impactful Travel

Thank you so much for your review, and for traveling with us of course! Agnes is very pleased to know that everything went so well and that you enjoyed your two weeks in wonderful Peru.
Jusqu'à la prochaine occasion!

Rated 5 out of 5 stars

family trip arund Perù

Very good agency, always present during the trip with a whatsapp group that was ready for every request or emergency.
they have follow our request of a particular travel with our 4 small children in a beautiful country like Perù. they have helped us to do an unforgettable travel that will stay in our hearts forever.
Very reccomended agency!

19 November 2019
Unprompted review
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Reply from Impactful Travel

Dear Chiara, thank you very much for sharing your comments, it makes us very happy that you enjoyed this wonderful country.

Rated 5 out of 5 stars

Experience-Enhancing Agency

My experience with Reponsable has just been fantastic.

I find personalizing one´s trip an exciting way to explore not only Peru, but also other countries.
I first had a WhatsApp call with Alejandro to explain him my destination, trip duration and especially, what are my interest points. After that, Alejandro returned me with his great insight and feedback, introducing me the routes & possibilities that I´d never thought or read that Cusco & Titicaca would offer me.
- The guide that they offered me was amazing! Not only knowledgeable, but also very caring and good photographer (for a sole traveler, this is essential)! You can notice that, when they are well paid, they are more willing to perfect their job
- Surprisingly, I did my first mountain bike in my life in Ollantaytambo
- I did a llama trek solely, basically walked up to a hill in companion with apx 15 llamas, with 2 natives and had a quite picnic
- I spent the whole Christmas with Titicaca´s natives and I even explored villages and regions in which seemingly I was the only foreigner during that period

The whole wasn´t cheap, but certainly every penny was worthy taking into considerations that all the brand new experience that I had and all the unbelievable stuff I did.

22 May 2019
Unprompted review
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Reply from Impactful Travel

Dear Chenyu,

It was a real pleasure to organize your trip. We also enjoy preparing once in a lifetime experiences and the best reward is to receive reviews like yours. It is always a challenge we like to accept and now we are sure you keep great memories of your time in Peru.

Best wishes as always!

Rated 5 out of 5 stars

Wonderful Experience

We were very pleased with our trip, and especially with Eloy, our wonderful personal guide. The drivers were very helpful and friendly, and the hotels Responsible Travel selected for us turned out to be lovely places to stay. We are committed to sustainable travel, and we feel the trip was much more ecologically sound because we worked with a responsible company. Kudos to everyone involved!

6 March 2019
Unprompted review
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Reply from Impactful Travel

Thank you so much for your review Danny.

This is the first time we receive a 'kudos' as a compliment so we want to retribute you with a much bigger KUDOS for being such conscious travelers.

We will let Eloy knows about your opinion and we are more than sure that he will react with that big smile he is used to sharing with everybody.

Rated 5 out of 5 stars

Excellent trip

Excellent trip, good hotels, well organized and planned. We especially want to recommend our wonderful guide in the Andes, Eloy Chambi Molina. Very knowledgeable, deeply connected to the old culture, he taught us about the plants and flowers along the trails, the customs and practices of the peoples of the Inca empire. He added so much to our experience. A terrific very engaging person. Highly recommended.

20 January 2019
Unprompted review
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Reply from Impactful Travel

Yes Michael, that is our Eloy!

We will extend him your compliments, although you probably did it in person.

Thank you very much for trusting us and for your review.

Best wishes

Rated 5 out of 5 stars

We spent almost 10 days with this…

We spent almost 10 days with this excellent team in Peru and Bolivia. The whole tour was absolutely perfect! Organization, guides, support, hotels selection, local families etc etc. Resp travel agency is definitely one of the best organizations we have travelled with so far. I really wish there is more such professionals in this area in other countries!

4 November 2018
Unprompted review
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Reply from Impactful Travel

Thank you so much for your review Milota!

Rated 5 out of 5 stars

Amazing, unforgettable experience for a solo female traveller!

The main aim of my trip was to practice Spanish in various homestays to gain an insight into Peruvian culture, and that is exactly what I got! I was so impressed with how smoothly everything went, and how my personal travel advisor, Pauline, was able to organize such a unique experience.

That I could message Pauline, Rosbert or their colleagues on Whatsapp was especially useful during transfers if taxis did not turn up on time, and gave me reassurance that if anything did go wrong I could always get help. I also wanted to mention the taxi drivers (I don’t know their names!) that picked me up in Lima when I first arrived, and the taxi driver that dropped me off in my final days in Lima, because they were extremely welcoming and talkative which put me at ease as soon as I arrived. It makes such a difference having good taxi drivers because they were often a friendly reassurance when I first arrived anywhere, as well as an extra chance to practice more Spanish.

The tips Respons gave me of things to do when I had free time really helped with structuring my days. The Colca Canyon was one of the best weekends I’ve had. Both these families in Sibayo and Coporaque were so friendly and welcoming, and I would love to return to see them again and explore more of the Canyon another time! I also really enjoyed the Salkantay Trek, making good friends, enjoying the delicious meals, and exploring the beautiful landscapes, with the reassurance of being able to use the back-up van when I injured my knee. It’s so good to know that the company acts as a mini-NGO providing support, training and guidance for local communities and training female porters.

I also enjoyed the Albergue Pankotsi experience in Manu. I particularly enjoyed getting to know Jesús and Walter, and Juan Carlos was also so kind and helpful and everyone did such a good job at giving me a memorable and enjoyable experience! I especially enjoyed the jewellery-making workshop with the kind owner’s wife and daughters (I feel awful to have forgotten their names!) and it was good to meet women from the community.

I loved all the hotels I stayed in, and Ninos Hotel in Cusco was especially good to have as a luxury break from the rest of the homestays and treks. I didn’t realize their restaurant runs from 6am-10pm until I got there, which was even more of an extra.

It is so great to know that my trip has contributed to sustainable tourism, benefitting Peruvians as much as possible, rather than a big package-deal international company. Overall, my trip was a fantastic experience and I’ve come back home with a love of Peru and definitely wanting to return again to re-visit some of the same places and explore more of the north as well!

24 October 2018
Unprompted review
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Reply from Impactful Travel

Hello again Lydie! (this time answering in the same language)

Thank you so much for taking the time of reviewing us after such a comprehensive trip and giving other travelers the opportunity to feel safe when planning to do a similar solo journey like yours.
We wish you a good recovery from your injury so your future traveling plans keep on going. Northern Peru is also great!
We really appreciate your mention of all the people involved with your peruvian experience and the fact that one of your goals was to practice our language to get a closer cultural approach.
Gracias por viajar con nosotros de manera responsable.

Rated 5 out of 5 stars

Recently returned from Peru organized …

Recently returned from Peru organized by Responsible. Simply gave them our flight arrival & a list of what we wanted 2 do. Organized our 2 week trip hour by hour. From the drivers who transported us between airports, hotels n train stations to the guides who walked us around Lima, thru the Andes and up M Picchu. Extremely accommodating and knowledgeable staff booked all the hotels, organised lunch boxes, booked riding. We just had to turn up - no stress, no worries..didn't even have to think! Thank you, Alison

23 January 2018
Unprompted review
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Reply from Impactful Travel

Dear Alison, we love to put the maximum attention to details so our clients do not have to worry about anything else besides making sure of having a great holiday. Glad to know that that was accomplished. Thank you for choosing us and for taking the time for writing such a great comment regarding our services.

Rated 5 out of 5 stars

Great service

We used Responsible Travel Peru services in our trip to Peru in October 2017. The service was very good, everything was very well organized and the experiences were great. We can also highlight the attention we received from the staff. We hope to repeat the experience in the near future.

28 November 2017
Unprompted review
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Reply from Impactful Travel

Dear Neuza, we hope to see you again in the near future as well. Thank you so much for travelling with us. We are very glad to read your comments.

Rated 5 out of 5 stars

Professional and very reliable company

Professional and very reliable company! Best organization of ever

28 November 2017
Unprompted review
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Reply from Impactful Travel

Grazie mille Fabrizio! Your travel designer Pauline and the rest of the team are proud to hear that you've enjoyed our organization. We hope to see you back one day!

Rated 5 out of 5 stars

Everything is very well organized

Everything is very well organized, everyone is in time. Nice to have good local guides en drivers. The places to stay are always very special, not a regular hotel. I can strongly recommend this company.

14 November 2017
Unprompted review
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Reply from Impactful Travel

Thank you very much Maria! We work hard to accomplish the goal of having happy clients at the end of their trips. Good to know you are one more happy traveller that got to know a different face of Peru

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