Fantastic service from the first phone call to drop off. We needed urgent transport to the airport, booking was so easy , staff were very patient and supportive. Picked up outside our door, driver kep... See more
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Review summary
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Reviews shaping this summary
Driver of company was easily visable on exiting to arrival terminal at Auckland airport . There was only a short delay while we waited for another passenger . Driver also helped with my luggage a... See more
Turned up on time our driver was polite accommodating with helping with my suitcase. Informed me up front in what was to happen in the course of my trip vehicle was well presented spacious. We swapped... See more
Great service. Prompt pick up and drop off. Friendly driver, steady drive to the airport, no dramas, no worries, no problems. Also liked being able to book online, with the office confirming personal... See more
Company details
Written by the company
Luxury Airport Shuttles is a premier transportation service that offers luxurious and reliable airport transfers for travelers. With a focus on providing a seamless and comfortable experience, Luxury Airport Shuttles stands out as the preferred choice for those seeking an exceptional transportation service. Operating in the Bay of Plenty and Waikato regions, through to Auckland Airport, our regular shuttle services provide flexibility, reliability, and comfort in travel.
Contact info
21 Jean Batten Drive, 3116, Tauranga, New Zealand
- +64 7 547 4444
- reservations@luxuryairportshuttles.co.nz
- luxuryairportshuttles.co.nz
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically replies within 1 month
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Fantastic service from the first phone…
Fantastic service from the first phone call to drop off. We needed urgent transport to the airport, booking was so easy , staff were very patient and supportive. Picked up outside our door, driver kept us informed about the journey, toilet stops etc. A safe comfortable journey, would highly recommend
27 January 2026
5 star
Quick response, easy communication, and very friendly staff. Deserve a 5 star!
20 January 2026
Got picked up with plenty of time to…
Got picked up with plenty of time to get to the airport.
27 January 2026
Fantastic airport shuttle experience
Fantastic airport shuttle experience! Pickup was on time despite my flight was delayed but I booked it to this time to have enough space , the driver was courteous and helpful communication and the ride home was comfortable and relaxing. After a long trip, this service made getting home effortless. Highly recommend!
27 January 2026
Be prepared for bad weather
Great pick up & ride to Airport
Unfortunately we had torrential rain n drop off.
We drove out of the undercover drop off to the assigned Shuttle area which was not fully covered.
All three groups of passengers ended up totally soaked and with wet luggage.
Not so bad for us as we were going to Australia but the others had long haul flights to Norway & London.
Common sense would have seen us dropped off under cover. The Driver had said he was fairly new so perhaps that contributed.. the Airport itself should provide adequate shelter from rain or extreme heat
27 January 2026
Good service, would use again
Good, affordable service. Friendly drivers. Arrived at the airport with plenty of time
18 January 2026
Best airport shuttle
Great service pick up time and airport arrival was perfect. Great comfortable vehicle lovely driver superb service. Would recommend
27 January 2026
The trip itself was great and the…
The trip itself was great and the driver seemed friendly. But when it came to the drop off he did not listen to my instructions regarding the turning around of the vehicle. He also was pretty incapable of reversing the trailer and ended up having to drive on the lawn after Jack knifing the trailer. Now I would have been OK with this if on my property, but it was not my property. Leaving the property owner a bit miffed.
27 January 2026
The driver was friendly and answered…
The driver was friendly and answered any questions asked regarding the trip. He drove well and I was able to relax and even have take a nap knowing I was in safe hands. We arrived at the scheduled time and didn’t have to rush. Overall it was a pleasant trip.
27 January 2026
Smooth journey
On a recent trip from Tauranga to Auckland airport, we had excellent communication before the journey, a friendly driver who was aware of flight times and kept us up to date with arrival times, and importantly got us there on time.
23 January 2026
Mike the driver was marvelous
Mike the driver was marvelous. Helpful, courteous and funny.
It was great to have a fare reduction too.
Well done 👏
15 January 2026
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