I honestly can’t recommend Rob enough! From the very beginning, he was incredibly helpful, patient and genuinely went above and beyond to help me find the perfect holiday. He took the time to liste... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Formerly known as Affordable Luxury Travel and part of Moresand Limited, Luxtripper is an award-winning luxury tour operator specialising in experiential, multi-destination and adventure travel across some of the world’s most exotic destinations. Every Luxtripper holiday is tailor-made just for you. Our team of passionate travel specialists can create unique itineraries that encompass your every wish, and our complimentary Concierge service is there after you’ve booked for the little extras to make the most of your time away. So, whether you’re wanting to trek with wild mountain gorillas in Rwanda, create a music-themed road trip through California, snowshoe through the icy glaciers of the Antarctic, or even just relax with a good book in a private villa in the Maldives, our mission is to understand what unique means to you and create incredible trips you will never forget. Get in touch to discuss your dream holiday with us today by emailing enquiries@luxtripper.co.uk or calling our amazing team on 0203 023 7776. We are open Monday - Sunday from 9am to 11pm.
12 Stephen Mews, W1T 1AH, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lucas whom i booked my holiday with was very helpful and patient with my question asking, iv got the holiday booked to my specification.......would deffo recommend

Reply from Luxtripper
Just booked our first trip to Sri Lanka and The Maldives with Rob.
He made the whole process so easy, his recommendations were so helpful when making the final decision.
Now looking forward to the trip! So far so good 😊

Reply from Luxtripper
Sent a message and communicated to Robert via WhatsApp. Very prompt and responsive to all of my requests. Excellent stress free service. Highly recommended.

Reply from Luxtripper
Ethan was great , giving us plenty of options and patient while we decided , not pushy just great customer service ..... will definitely book with him in the future 💯

Reply from Luxtripper
Ethan has been really helpful in organising our November trip. He has taken into account, the fact we are all 70 + and shaped our itinerary with some resting time.

Reply from Luxtripper
At the outset, I was extremely impressed by Liam's professional and confident approach to my enquiry. His speed and efficiency was amazing.
Result, the trip to Rome is booked and I have an extremely happy partner... Thank you Liam!
Nigel

Reply from Luxtripper
Dealt with Kate when booking our dream honeymoon for next year
Fast responses and super helpful
Booking process was quick and easy and received confirmation straight away
Can’t wait to experience our perfect honeymoon in the maldives now!
Thanks Kate!

Reply from Luxtripper
This is our third trip booked with Mason, and we keep coming back because the whole process is always so smooth and hassle-free.
Mason is always happy to help, answers any questions promptly, and consistently finds us the best possible price. He's a pleasure to deal with, and we really appreciate the excellent service he and his colleagues provide.
Thank you, Mason, and the team, for all your hard work. It's always a pleasure booking with you, and we look forward to our next trip!

Reply from Luxtripper
Every staff member I have spoken to makes it exceptionally easy to book our luxury family holiday. Most recently Rob was extremely helpful with last minute arrangements. Have been using luxury tripper for years, back when they were affordable luxury travel and have never had anything but outstanding customer service and support. And our family holidays have always been so special.

Reply from Luxtripper
Ian tailor made our 20th Wedding Anniversary trip to Bali and it was spectacular! I found Luxtripper from a Facebook ad and you always hope that the company will be good, well straight from the start of our initial enquiry, Ian listened and put together exactly what we wanted. We stayed at 3 different locations over 2 weeks and felt that this really gave us a feel for the Country. The hotels were incredibly high end and exclusive, just what we wanted.

Reply from Luxtripper
A🌟 experience booking my vacation to Thailand with Lucas. He was polite, professional and extremely patient as I asked many questions. He even kept tailoring the trip to meet my exact requirements. Thank you Lucas, we can’t wait for our trip to Thailand.
Emma Young 😎❤️

Reply from Luxtripper
We’ve just booked an amazing 12-day trip to Sri Lanka with Ricardo at Luxtripper, and the experience has been fantastic from start to finish. Ricardo really listened to everything we wanted and took all of our requests into account. He’s put together what looks like an incredible itinerary, and we’re so excited for our trip. Excellent customer service and attention to detail – we can’t wait to experience Sri Lanka!

Reply from Luxtripper
Tony our advisor has been so helpful… held our hands throughout the process even changes to the booking have never been a problem… 5 star company 5 star advisor… just need the 5 star holiday now which I’m sure it will be….. highly recommend

Reply from Luxtripper
We saw an advertisement on the Lux Tripper website and contacted them. Ethan picked up the message and within an hour he’d sourced us alternative flights and booked the holiday. He has been super helpful throughout and made himself available should we need any support. We would definitely book again

Reply from Luxtripper
We have our honeymoon booked with this company. Whilst at the time of booking we had a operator, Janet, who was initially very helpful. We have now been informed our flights have been amended which now means, 1. The extra leg room we PAID OVER £600 FOR is no longer guaranteed... no assurance or confirmation of a refund if not available... NOTHING.
2. The flight change now leaves us with a layover of 45 minutes instead of a previous time of 2hr30. We have interconnecting flights in DOHA and we are now expected to hope and pray nothing is wrong with the first flight, run from one gate to the other and hope we reach the gate before closure (which btw is usually 20 munites before take off) so in fact, we actually have 15 minutes to run. NICE ONE LUXTRIPPER well done. That's our honeymoon ruined. I would kindly request a manager contacts me. NOW.
booking ref. LUX 1795040
UPDATE/EDIT - 09/07/2026
The team have now reached out to us and amended our booking. Whilst i am grateful for the changes, I stand to point that our concern with the flight change and timing was not initially understood and i was met with comments like "well the airline deem that time acceptable" It was only until i explained, you are assuming we are able bodied and know the airport. Which luckily we are able bodied, but do not wish to be running from one end of an unfamiliar airport to another. After many attempts we got to an understanding in the end.
I have been asked several times to remove this review, and i have made it quite clear that until i have landed on Bali soil and i am satisfied with the Honeymoon they have booked me, i will not be removing or amending this review.
A good deal to maldives , Ricardo was very helpful and done all I ask , very happy, thank you so much Ricardo. I found my dream holidays 😍

Reply from Luxtripper
I have booked a holiday with Ricardo and he is very professional , calm , patience and helpful. He takes care of everything from start to finish , planed all my itenary with internal flights , so I don’t have to stress about anything . Ricardo , makes sure that his prices are good and reasonable. So far I’m happy with his service . Me and my family cannot wait for the lovely holiday Ricardo has booked.Thank you Ricardo 😊

Reply from Luxtripper
It was easy to communicate and book. We got a great price and they were adaptable as our plans changed. We saved about £5k vs BA

Reply from Luxtripper
Having recently booked a holiday through another company which was a nightmare in terms of communication it made me realise just how amazing the service is with Luxtripper. I have just booked our fifth trip with them and it was everything i remembered - clear, friendly communications, efficient dealing with any slight changes or issues and literally pulling out all of the stops to help. Nothing is too much trouble and a big thank you to Sean - the first time he has looked after us - for keeping the high standards up. I honestly can't recommend them highly enough - it took one experience with another company to make me realise not to ever go anywhere else!

Reply from Luxtripper
Fantastic service as always . Willing to go the extra mile to accomodate the customer

Reply from Luxtripper
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.