Luvme Hair Reviews 

6,213
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the soft texture, natural hairline, and overall high quality of the wigs, noting they are comfortable, easy to wear right out of the box, and match online descriptions perfectly. People also love the thoughtful packaging, speedy shipping, and helpful service team that makes online shopping smooth and reliable. Though some customers reported an unpleasant odor or tangling hair fibers, a few others experienced challenges with customer service responses or incorrect item fulfillment. Consumers also mentioned that the wig cap sizing can sometimes feel too large or stiff for smaller heads.

What people talk about most

Product

Customers had positive experiences with product, noting that the hair is consistently high quality, soft, and... See more

Quality

People report positive experiences with quality, highlighting that the wigs are soft, natural-looking, and... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are exceptionally... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting that orders arrive quickly within two... See more

Order

Reviewers express high satisfaction regarding their overall ordering experience and product quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have yet to be disappointed in the quality of LUVME wigs. There was a time when I swore such with a different company I used before, BUT none compare. The constant innovations are remarkable. When a... See more

Company replied

Rated 5 out of 5 stars

Luvme lace-front wigs exceeds expectations. The hairline is natural, the hair fibers are soft and has that human authentic look. It is beautiful right out of the box; ready to wear. After wearing it... See more

Company replied

Rated 5 out of 5 stars

I’ve been a faithful LuvMe shopper for about 3 years now. It’s not only the quality wigs that keeps me coming back. It’s the customer service! Always quick prompt response . Issues are handled fairly... See more

Company replied

Rated 5 out of 5 stars

Brand Ambassador ready. Would love to be a brand ambassador or content creator. Wore 2 units in my film Destiny that's now on Tubi. This movie became a Tubi favorite. Rating: All of the above I rec... See more

Company replied


Company details

  1. Hair Product Store
  2. Clothing Store

Written by the company

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,213)

543 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Selling natural looking human hair wigs…

Selling natural looking human hair wigs at an affordable price, and with great styles and colors ! They are breathable and the fit is great!

2 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Lenor,

Thank you so much for your wonderful feedback.

We're delighted to hear that you love our natural-looking human hair wigs and appreciate their quality, affordability, and variety of styles and colors. It's especially rewarding to know that you find them breathable and comfortable with a great fit.

Thank you for choosing LUVME HAIR. We truly appreciate your support and look forward to bringing you more beautiful styles you'll love.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Love it

Love it! Love it! Love it! Amazing wig! Looks so natural!

15 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you love your wig! It's fantastic to know that it looks so natural and has exceeded your expectations.

Thank you for choosing LUVME HAIR. We truly appreciate your support and look forward to serving you again.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

This company provides high quality…

This company provides high quality hair. Ive been ordering from them for years and they've never disappointed. The shipping is fast. This is one of my top and 1st choice for online wig shopping.

15 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Ronnea,

Thank you so much for your wonderful feedback and for being a loyal LUVME HAIR customer over the years.

We're delighted to hear that you've consistently been happy with the quality of our hair and our fast shipping. It means so much to know that LUVME HAIR has become your first choice for online wig shopping.

Thank you for your continued trust and support. We look forward to serving you for many more years to come!

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

My experience with Luvme has absolutely…

My experience with Luvme has absolutely exceeded my expectations! As a first-time customer, I was a bit hesitant, but I am so incredibly happy with my purchase. The quality of the hair is outstanding, the shipping was fast, and the entire process was seamless from start to finish.I am officially hooked and will definitely be ordering again! Highly recommend to anyone trying them out for the first time.

30 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Dana,

Thank you so much for your wonderful feedback.

We're thrilled to hear that your first experience with LUVME HAIR exceeded your expectations! We understand that trying a new brand can feel uncertain, so it's especially rewarding to know that you were impressed with the quality of the hair, our fast shipping, and the smooth shopping experience from start to finish.

We're honored that you've become a fan of LUVME HAIR, and we truly appreciate your recommendation to other first-time shoppers. We look forward to serving you again soon!

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

As a Luvme Angel customer

As a Luvme Angel customer, I am always excited to receive one of their beautiful pieces! You will always be blessed with quality hair, elegant styles, and excellent customer service from the Luvme team!

10 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Sonia,

Thank you so much for your wonderful feedback.

We're truly delighted to hear that you're always excited to receive your LUVME HAIR pieces. It means so much to know that you appreciate the quality of our hair, our elegant styles, and the excellent customer service provided by our team.

Thank you for your continued trust and support. We're honored to have you as part of the LUVME HAIR family and look forward to bringing you more beautiful styles you'll love.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

No complaints

I’ve been buying from luvme for 5 years and have yet to find a problem with them. I have no complaints. Shipping is quick. Usually get in 2-3 days. Quality is A* hair is always soft and as described.

3 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Mrs. Warren,

Thank you so much for your wonderful feedback and for being a loyal LUVME HAIR customer for the past five years.

We're truly grateful to hear that you've consistently enjoyed our wigs and have had such a positive experience with us. It's wonderful to know that our fast shipping, soft, high-quality hair, and products that match their descriptions have earned your trust over the years.

Thank you for your continued support and confidence in LUVME HAIR. We look forward to bringing you many more great experiences in the years to come.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

The best wig I ever purchased.

At first I was sceptical to buy from luvme because it was recommended by ChatGPT. However I decided to take the risk and it was worth it. The texture of the wig is exactly the way I want it and it sits so comfortably on my head. I will definitely buy again and even give as gifts to people. I give this wig 10/10 honestly. I love the packaging. I felt like I received a lovely gift.

13 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Lola,

Thank you so much for your amazing feedback.

We're thrilled to hear that you decided to give LUVME HAIR a try and that your wig exceeded your expectations. It's wonderful to know that you love the texture, the comfortable fit, and even the packaging—we're delighted it made your purchase feel like receiving a special gift.

Knowing that you're planning to purchase again and even recommend our wigs as gifts is the highest compliment we could receive. Thank you for your trust and support.

Best regards,
Customer Care Team
LUVME HAIR

Rated 1 out of 5 stars

I wish I could give a 0 review

I wish I could give a 0 review. Wig didn't feel like human hair. I never even tried the wig on! After trying 5 times to return the wig I finally was given a return label. I will never order another wig from this company!

8 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Bernice,

Thank you for taking the time to share your feedback.

We are genuinely sorry to hear that your recent experiences have not met your expectations. At Luvme, we strive to provide high-quality products and exceptional service, so it's concerning to hear about the issues you've encountered.

We regret that you had to reach out to us multiple times. After reviewing the chat history, we found that our live agents had just joined the conversation when the chat was disconnected, which unfortunately prevented us from assisting you right away. We completely understand that you wanted to get your return processed as quickly as possible, which is why you also submitted a support ticket. For future reference, once a return request is received via ticket, a return label is typically issued within 24 hours.

Regarding the texture, the wig you purchased features a Yaki texture, which is specially processed to mimic the look and feel of textured natural hair. Because of this, it will not have the same silky feel as straight hair. We would also like to reassure you that any product labeled as 100% human hair on our website is made from 100% human hair with no synthetic fibers added, and we stand behind the quality and accuracy of our product descriptions.

We appreciate your feedback, as it helps us continue improving both our products and customer service.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

The wig I purchased for my daughter was…

The wig I purchased for my daughter was absolutely gorgeous. And she looked great in it. It was perfect for someone that refuses to wear a full wig. She expressed her satisfaction with the new look.

21 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Sherrell,

Thank you for sharing this sweet experience with us. We’re so happy to hear your daughter loved the wig and was happy with her new look. We truly appreciate your support.

Best regards,
Customer Care Team
LUVME HAIR

Rated 1 out of 5 stars

Missing Item

I purchased four items from Luvme but only received three and they are giving me a very hard time about getting the right items, so I will return these three wigs and spend my money elsewhere! This has happened before with them and I gave them another chance however I won’t ever order from them again!

11 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Tina,

Thank you for sharing your experience. We understand how frustrating it can be to receive only part of your order and truly apologize for the inconvenience this caused. We take your feedback seriously and appreciate you giving us the opportunity to look into this matter.

Upon review, your order was shipped separately due to an inventory issue, and an update was shared with you via email regarding the shipment status. We’ve also received your email and followed up with you to further assist with this matter.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Amazing wig/customer service/speedy delivery

I purchased the way February 23, 2026, and it arrived in less than a week!. It was packaged beautifully with lots of other cool knickknacks and headbands inside. The wig itself was just as described. The density was on point, the hair was extremely soft, bouncy, and held the curl for quite a while. I have had this weird since then all summer and it has with Stood all weather and humidity I love this week and will purchase again. Also, the companies customer service is speedy and very very accommodating. I recommend this company to anyone.

23 February 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Jade,

Thank you for sharing such a detailed review. We’re so glad to hear you’ve been loving the wig and that it has held up well through different weather conditions. It’s also wonderful to know you enjoyed the packaging, accessories, and your experience with our customer service.

We truly appreciate your support and recommendation, and we look forward to serving you again in the future.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Excellent for Beginners

It was very easy to place my order and delivery was super fast. My units were as described and I was able to wear them right out of the box. They are great for beginners and were styled perfectly. I am really impressed with this company and I will spread the word and definitely order more products from Luvme Hair.

14 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Diane,

Thank you for sharing your experience. We’re glad to hear your order arrived quickly and that the units were easy to wear right out of the box. We truly appreciate your support and kind words, and we look forward to serving you again in the future.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Love the hair and it looks so natural…

Love the hair and it looks so natural and real

20 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Shnarra,

Glad to hear you love the hair and that it gives you a natural and realistic look. We truly appreciate your support and feedback.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I wanted to give a big shout out to…

I wanted to give a big shout out to Luvme Hair. I have purchased over 50 different wigs from this site. They make the best wigs by far. I have purchased wigs from other sites but they do not compare to Luvme Hair. Their shipping is superb there is never a delay. Also the return policy is great. I would recommend them 100% and I give them five stars and more if I could.

3 March 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Patsy,

Thank you so much for your incredible feedback and continued support.

We're truly honored to hear that you've purchased over 50 wigs from LUVME HAIR. Your trust and loyalty mean more to us than words can express. It's wonderful to know that our wig quality, fast shipping, and return service have consistently met your expectations.

Thank you for your heartfelt recommendation and five-star review. Knowing that you would recommend us with such confidence is the greatest compliment we could receive.

We sincerely appreciate you being a valued member of the LUVME HAIR family, and we look forward to bringing you many more styles you'll love.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Love that Luvme Wigs

Luvme lace-front wigs exceeds expectations. The hairline is natural, the hair fibers are soft and has that human authentic look. It is beautiful right out of the box; ready to wear. After wearing it for weaks it still looks awesome with low maintenance needed. Definitely worth the price! Thank you Luvme you never disappoint!

13 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Murtle,

Thank you so much for your wonderful feedback.

We're delighted to hear that our lace front wig exceeded your expectations. It's great to know that you love the natural-looking hairline, the soft texture, and that the wig was beautiful and ready to wear right out of the box. We're also thrilled to hear that it has remained beautiful and easy to maintain even after weeks of wear.

Your kind words and continued support mean so much to us. Thank you for choosing LUVME HAIR—we're honored to never disappoint.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

My long blonde streak fun hair

The hair is soft beautiful and light almost if it’s your own hair on your head I absolutely love the wigs I’m about go and order another now to add to the ones I already have

7 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Angela,

Thank you so much for your wonderful feedback.

We're thrilled to hear that you're loving your blonde streak wig! It's wonderful to know that you find it soft, beautiful, lightweight, and so natural that it feels like your own hair.

We're especially grateful to hear that you're already planning to add another wig to your collection. Your continued trust and support mean so much to us.

Thank you for choosing LUVME HAIR. We look forward to serving you again soon.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Amazing buy.

Loved the quality of my order. It was in great condition and looked really nice and pretty. I received it pretty quick as well. Great purchase.

6 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Shakyra,

Thank you so much for your wonderful feedback.

We're delighted to hear that you loved the quality of your order and that it arrived in excellent condition. It's also great to know that you received it quickly and are happy with your purchase.

Thank you for choosing LUVME HAIR. We truly appreciate your support and look forward to serving you again.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Your Quality

Your Quality, Your Fast shipping, most of all carrying about the custmer.

19 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Rachel,

Thank you so much for your kind words.

We're delighted to hear that you're happy with the quality of our products, our fast shipping, and, most importantly, the care and service you received from our team. Providing a great experience for our customers is always our top priority.

Thank you for choosing LUVME HAIR. We truly appreciate your support and look forward to serving you again.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Luv me wigs are the best

Luv me wigs are the best. The wig comes plucked and bleached so you do not have to do all that. The lace is precut for you. The hair is very soft and manageable. I bought the water wave wig and I love it. I love it so much bought another. I have a small head so the adjustable drawstring worked well. Luv me is my go to place to buy wigs. Order from the luv me website or app.

1 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Erica,

Thank you so much for your wonderful feedback.

We're thrilled to hear that you're loving your Water Wave wig and that its pre-plucked, pre-bleached knots and pre-cut lace made the installation process easy. It's also great to know that the soft, manageable hair and adjustable drawstring provided such a comfortable fit for you.

We're honored that LUVME HAIR has become your go-to place for wigs, and we're so grateful that you loved your wig enough to purchase another one.

Thank you for your continued trust and support. We look forward to bringing you more styles you'll love.

Best regards,
Customer Care Team
LUVME HAIR

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look