I have yet to be disappointed in the quality of LUVME wigs. There was a time when I swore such with a different company I used before, BUT none compare. The constant innovations are remarkable. When a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Luvme lace-front wigs exceeds expectations. The hairline is natural, the hair fibers are soft and has that human authentic look. It is beautiful right out of the box; ready to wear. After wearing it... See more
Company replied
I’ve been a faithful LuvMe shopper for about 3 years now. It’s not only the quality wigs that keeps me coming back. It’s the customer service! Always quick prompt response . Issues are handled fairly... See more
Company replied
Brand Ambassador ready. Would love to be a brand ambassador or content creator. Wore 2 units in my film Destiny that's now on Tubi. This movie became a Tubi favorite. Rating: All of the above I rec... See more
Company replied
Company details
Written by the company
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .
Contact info
510440, United States
- +1 833 322 8817
- customercare@luvmehair.com
- luvmehair.com
4.6
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The hair arrived with an overwhelming…
The hair arrived with an overwhelming fishy odor that was so strong it made my entire room smell terrible. I initially planned to return it, but the process would have taken too long, so I decided to wash it instead.
I washed the hair twice, and the water turned a disgusting dark brown. I honestly wish I had taken a picture. It is disturbing to think that customers may install this hair without washing it first. For $149, I expected clean, good-quality hair—not hair that smelled and looked dirty straight out of the package.
This was completely unacceptable. I will never purchase hair from this company again, and I do not recommend it.
29 August 2026
Unprompted review
Reply from Luvme Hair
Hi Nakia,
Thank you for sharing your feedback. We understand how concerning it can be to receive a wig with a noticeable odor, especially when you were expecting it to be ready to wear. The hair is packed directly after styling, and our stylists use mousse to help maintain the style during transit. Because the hair remains sealed during shipping, a noticeable scent may be present when first opened.
Regarding your return, we gladly facilitate returns of unused products within 30 days of receipt. We received your return request and promptly provided a return label; however, as the hair had already been washed, it no longer met the return requirements. We’ve also sent you an email with more details regarding your case. Kindly take a look when you have a chance.
Best regards,
Customer Care Team
LUVME HAIR
Brand Ambassador ready. Would love to be a brand ambassador or content creator. All of the above I received my product…
Brand Ambassador ready. Would love to be a brand ambassador or content creator. Wore 2 units in my film Destiny that's now on Tubi. This movie became a Tubi favorite. Rating: All of the above I received my product timely and matched the quality. Helped me shine ✨ Excellent !💕
5 July 2026
Unprompted review
Reply from Luvme Hair
Hi Tysha,
Thank you so much for sharing your amazing experience with us!
We're thrilled to hear that your LUVME units were part of your film Destiny and helped you shine on screen! Knowing that the products arrived on time, matched your expectations, and contributed to such a special project means so much to us.
We truly appreciate your interest in becoming a brand ambassador or content creator. Your passion for LUVME HAIR and experience creating on-screen content are wonderful to hear, and we'd love for you to stay connected with our team for future collaboration opportunities.
Thank you for choosing LUVME HAIR and for sharing our wigs with your audience. We can't wait to see what you create next!
Best regards,
Customer Care Team
LUVME HAIR
hair sheds
The hair is soft love the gifts inside. However, the hair sheds really bad.
20 August 2026
Unprompted review
Reply from Luvme Hair
Hi Kendra,
We’re glad to hear that you’re enjoying the softness of the hair and the gifts included with your order. At the same time, we understand how frustrating it can be to experience more shedding than expected.
We’ve sent you a follow-up email so we can learn more about the shedding you experienced and assist you further. Kindly take a look when you have a chance.
Best regards,
Customer Care Team
LUVME HAIR
This was one of the best units that I…
This was one of the best units that I have purchased from Luvme. I purchased this unit with one of the most realistic textures I have had in the line of wigs that I have purchased from the company. I will be going back for the 250% density in 18 inch for my next purchase.
24 August 2026
Unprompted review
Reply from Luvme Hair
Hi there,
We’re so happy to hear that this has been one of your favorite Luvme units and that you especially love its realistic texture. Thank you for sharing your experience and for your continued support!
Best regards,
Customer Care Team
LUVME HAIR
Great experience and great wig know…
Great experience and great wig No one new put it on right out the box depending on your color you me have to add concealer but that’s all a cute 1,2 been purchase but just now wearing 🤌🏽😍❤️
22 August 2026
Unprompted review
Reply from Luvme Hair
Hi Kitattown,
We’re so happy to hear that you’re enjoying your wig and that it was easy to wear right out of the box! Thank you for sharing your experience and for your continued support of Luvme.
Best regards,
Customer Care Team
LUVME HAIR
Luvme hair gave me a detailed…
Luvme hair gave me a detailed information about the wig I was interested in including pictures of the various lengths and how they’d look on longer and shorter faces which for someone starting to get into wig was very helpful.once ordered, the shipping was faster than expected. I received it in half the time.i was absolutely impressed by the wig itself. I was soft and did not shed which was a fear I had. It is super easy to wear as it was glueless. I’ve worn it everyday to work, I love it and have received loads of compliments, will definitely buy more
9 August 2026
Unprompted review
Reply from Luvme Hair
Hi Miss Mary,
Thank you so much for sharing your experience! We’re thrilled to hear that the product information helped you feel more confident as you started exploring wigs, and that you’ve been enjoying the softness, glueless design, and easy wear.
We truly appreciate your support and love hearing that your new look has brought you so many compliments!
Best regards,
Customer Care Team
LUVME HAIR
I received plastic hair that won't even…
I received plastic hair that won't even hold a curl. I had the prettiest curls for all of 20 mins. They are horrible. I used to only buy my hair from them now using them im in the streets looking crazy. Avoid them. You could smell the plastic when the wind blows
1 August 2026
Unprompted review
Reply from Luvme Hair
Hi Tanya,
Thank you for sharing your experience with us. We’re truly sorry to hear that the hair did not perform as you expected, and we understand how frustrating this must have been.
We also want to reassure you that any product labeled **100% human hair** on our website is truly made from 100% human hair, with no synthetic fibers added. We stand by this commitment and ensure that every product matches its description.
Unfortunately, we’re unable to locate your order based on the information currently available. We’ve sent you an email to request a few more details so our team can look into this further. Kindly take a look when you have a chance.
Best regards,
Customer Care Team
LUVME HAIR
I love the thickness and color on the…
I love the thickness and color on the LUVME wigs!
4 August 2026
Unprompted review
Reply from Luvme Hair
Hi SCRUZ,
We’re so happy to hear that you love the thickness and color of your Luvme wigs! Thank you for sharing your feedback and for your support.
Best regards,
Customer Care Team
LUVME HAIR
The quality of the wig is very good and…
The quality of the wig is very good and it’s so full. I have gotten so many compliments since wearing my new wig. I will recommend Luvme to my friends and family.
19 August 2026
Unprompted review
Reply from Luvme Hair
Hi Melanie,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you're loving the quality and fullness of your new wig. It means so much to know that you've received so many compliments and that you're happy enough with your experience to recommend LUVME HAIR to your friends and family.
Thank you for choosing LUVME HAIR and for sharing the love with those around you. We truly appreciate your support and look forward to helping you find more beautiful styles you'll love!
Best regards,
Customer Care Team
LUVME HAIR
Declining quality and selection
I’ve ordered many wigs from Luvme over the years and while the quality of the hair is still very good, the wig cap sizing and quality have significantly declined. Instead of offering 2-3 cap sizes, the caps are now one size fits all from 19”-23”, which doesn’t work well for my 21” head circumference; it bunches out noticeably on both sides, as in addition to the cap being way too large, its also no longer soft, it’s very stiff.
I’ve also noticed that many of the wigs showing on the site are sold out and there’s a “vote to restock” option.
Bring back the old Luvme with both good quality hair and caps, even if the wig selection remains smaller.
3 June 2026
Unprompted review
Reply from Luvme Hair
Hi Kim,
Thank you for taking the time to share your feedback.
We’re glad to hear that you still enjoy the quality of our hair, but we’re sorry that the current cap construction and sizing have not worked well for you. We understand how frustrating it can be when a cap feels too large or stiff and doesn’t sit securely. Your comments about the cap fit, softness, and construction are valuable, and we’ll make sure this feedback is shared with our product team.
We also understand your frustration when you find a style you love only to see that it’s currently out of stock. The “Vote to Restock” feature is there to help us understand which discontinued or sold-out styles customers most want to see return, and your feedback gives us another helpful perspective on the importance of maintaining a strong selection.
We truly appreciate you sharing what you’d like to see from the “old LUVME” again. Feedback from longtime customers like you helps us identify where we can improve while continuing to offer the quality you’ve come to expect.
Thank you for being part of the LUVME HAIR family. We sincerely appreciate your loyalty and hope to provide you with a better experience in the future.
Best regards,
Customer Care Team
LUVME HAIR
Love ❤️ Luvme
Love ❤️ Luvme! I have gotten several units from them and each one fits perfectly and is ready to wear straight out of the box. Lightweight and adjustable. Well worth the money.
19 August 2026
Unprompted review
Reply from Luvme Hair
Hi Naressa,
Thank you so much for your continued support of Luvme! We’re so happy to hear that you’ve been pleased with the fit, comfort, and ready-to-wear design of your units.
We truly appreciate your trust in Luvme and are glad to be part of your hair journey!
Best regards,
Customer Care Team
LUVME HAIR
Stellar customer service
The wigs I purchase from Luvme gets all the compliments. If I have an issue with a product, Luvme has the best customer service. Issues are typically solved that day and they make sure you are completely satisfied with your purchase. Their glueless wigs are the best, because you don’t have to pay for installation, so you can purchase a variety of wigs to change your look for any occasion.
18 August 2026
Unprompted review
Reply from Luvme Hair
Hi Donna,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Luvme wigs and that our customer service team has been able to provide timely support whenever you need assistance.
We truly appreciate your continued support and love that our glueless wigs help you enjoy more styling options for every occasion!
Best regards,
Customer Care Team
LUVME HAIR
Very bad company selling fake products
Very bad company selling fake products, when you want to return their products it’s a hassle. You wonder if some reviews are genuine.
4 August 2026
Unprompted review
Reply from Luvme Hair
Hi Irene,
Thank you for sharing this. We’re sorry to hear that your experience did not meet your expectations. We understand how important both product quality and a smooth customer service experience are to our customers.
Regarding returns, we gladly facilitate returns of unused products within 30 days of receipt. As our wigs are personal items, we may need to confirm the condition of the item to ensure it meets the return requirements before proceeding.
We also appreciate your feedback and have sent you the return instructions for your case. Kindly take a look when you have a chance, and our team will continue to assist you with the next steps.
Best regards,
Customer Care Team
LUVME HAIR
Top quality human hair wigs always come as scheduled
Top quality human hair wigs always come from Luvmehair . I am always satisfied with my orders
12 August 2026
Unprompted review
Reply from Luvme Hair
Hi Fallon,
Thank you for your continued support and trust in Luvme! We’re so happy to hear that you’re always satisfied with your orders and enjoy the quality and timely delivery of our wigs.
We truly appreciate having you as part of the Luvme community and look forward to continuing to bring you beautiful hair experiences!
Best regards,
Customer Care Team
LUVME HAIR
Lovely Experience! Stunning Wig
First time ordering from Luvme Hair and I was pleasantly surprised. I love the hair quality, the unit is true to length, I received my order quickly. I highly recommend them and will be returning.
6 July 2026
Unprompted review
Reply from Luvme Hair
Hi Charlie,
Thank you for choosing Luvme for your first order! We’re so happy to hear that you were pleasantly surprised by the hair quality, length accuracy, and fast delivery.
We truly appreciate your recommendation and look forward to welcoming you back for more beautiful looks in the future!
Best regards,
Customer Care Team
LUVME HAIR
I’ve been a customer for close to six…
I’ve been a customer for close to six years now and I can honestly say that both your products and customer service have always and continues to exceed my expectations!
I’ve observed the transition and many improvements in your online apps, marketing, product offerings, discounts and even your response to customer feedback over the past few years. I hope your company and services will continue to be around for a long time
, so that I can continue to enjoy and benefit from your great products and services!
9 July 2026
Unprompted review
Reply from Luvme Hair
Hi A.L.,
Thank you so much for being a loyal Luvme customer for nearly six years! We truly appreciate your continued support and are so grateful that you’ve shared your journey with us.
It means a lot to hear that you’ve noticed the improvements we’ve made in our products, services, and customer experience. Your encouragement and feedback inspire us to keep growing and creating better experiences for our customers. We look forward to being part of your hair journey for many more years to come!
Best regards,
Customer Care Team
LUVME HAIR
Luvme hair has changed the game on clip…
Luvme hair has changed the game on clip ins the quality, texture and versatility is unmatched!
3 August 2026
Unprompted review
Reply from Luvme Hair
Hi there,
We’re so happy to hear that you’re enjoying the quality, texture, and versatility of our clip-ins. Thank you for sharing your experience and for your support.
Best regards,
Customer Care Team
LUVME HAIR
Great service/Great wig
Great service! Love my wig! So many compliments!!
1 May 2026
Unprompted review
Reply from Luvme Hair
Hi Heather,
We’re so happy to hear that you love your wig and have received so many compliments. Thank you for sharing your experience and for your kind words about our service. We truly appreciate your support.
Best regards,
Customer Care Team
LUVME HAIR
I have been ordering from them for…
I have been ordering from them for awhile now! Fast and easy customer service! They have good customer service and they know their products
4 August 2026
Unprompted review
Reply from Luvme Hair
Hi Buildabag,
Thank you so much for your kind feedback and continued support!
We're delighted to hear that you've been enjoying your experience with LUVME HAIR. It's wonderful to know that our team has been able to provide fast and helpful service, and we're glad our product knowledge has helped make your shopping experience easier and more confident.
Thank you for choosing LUVME HAIR and for being a valued part of our community. We truly appreciate your support and look forward to serving you again!
Best regards,
Customer Care Team
LUVME HAIR
The hair came earlier than projected
The hair came earlier than projected, arrived well packaged. The hair is soft and easy to manage. My daughter had no problem styling it with water and a bit of mousse. Will purchase from this company again as my daughter was very happy with how her hair came out, even though this was our first time doing this style.
1 August 2026
Unprompted review
Reply from Luvme Hair
Hi Alicia,
We’re happy to hear that the hair arrived earlier than expected and that your daughter enjoyed styling and wearing it. Thank you for sharing your first-time experience with this style and for your support. We look forward to serving you again in the future.
Best regards,
Customer Care Team
LUVME HAIR
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