Lusha Reviews 

782
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were let down by their experience overall. Many customers expressed concerns regarding how their contact details were handled. This situation led to an increase in unwanted communications and intrusive emails. However, some reviewers noted that the official website opt-out links and removal forms consistently failed to function. People also mentioned that customer service representatives were completely unresponsive or unhelpful when handling account requests. Reviewers expressed deep disappointment regarding the complete lack of transparency and professional standards demonstrated by the staff.

What people talk about most

Customer communications

Reviewers highlight deep dissatisfaction with customer communications, expressing frustration over... See more

Website

Clients share negative opinions on website functionality, expressing frustration over unsolicited contacts... See more

Ethics

Users express concern over data privacy practices and how user information is handled. Reviewers frequently... See more

Customer service

Customers reported deep dissatisfaction with customer service, highlighting that support is non-existent,... See more

Staff

Consumers reported issues with staff helpfulness and professionalism during calls. Reviewers noted aggressive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Do not removed your information even after requested. Using my personal information, not work info. I will be raising a complaint with ICO. I will NEVER work with ANY sales person who got my i... See more

Rated 1 out of 5 stars

Getting woken up again at night after 4 GDPR SARS and right to be forgotten requests. What this company seem to do is sell their data base to other Israel company L.S MOBILE APPS HOLDINGS LTD, s... See more

Rated 1 out of 5 stars

Likely breaking UK data protection law. Contacted by someone today on my private phone number who advised they bought it from this company. Never even heard of this organisation before but clearly t... See more

Rated 1 out of 5 stars

Rated a one because a lower rating isn't possible. They sent an unsolicited email saying we will add you to our database if you don't tell us not to in the next 7 days. This is a scumbag business... See more


Company details

  1. Business Development Service
  2. also in
  3. Business to Business Service
  4. Internet Marketing Service
  5. Software Company
  6. Software Vendor

About Lusha

Written by the company

Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.

What We Deliver: Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.

Why Teams Choose Lusha: Real-time data accuracy validation AI-powered lead discovery Seamless CRM sync GDPR-compliant global coverage

Contact info

1.2

Bad

TrustScore 1 out of 5

782 reviews

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1-star

No recent history of asking for reviews

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1.2

All reviews

(782)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Lusha Facilitates Spam

I've requested my data be removed from Lusha on numerous occasions. I still get a lot of spam calls and when I ask where those spam callers got my data (under their article 14 GDPR obligations to tell me), they often point back to Lusha.

Now every time I get a call from a company, and it turns out they've used Lusha, that company goes on a blacklist of businesses that we will never work with. I advise everyone else to do the same. Lusha are entirely uninterested in safeguarding your personal information so this kind of action is the only way to force businesses to stop using these kinds of scammy companies.

10 February 2025
Unprompted review
Lusha logo

Reply from Lusha

Thank you for taking the time to share your experience — we’re genuinely sorry to hear about the ongoing frustration you’ve faced.

Lusha is fully committed to data privacy and operates in compliance with the GDPR and other global data protection regulations. We do not sell data or support spam outreach. The data on our platform is limited to publicly available, business-related contact information, and individuals always have the right to request removal.

If you’ve submitted a removal request and are still receiving unwanted outreach, it's possible that some third parties may have accessed your information prior to the removal being processed. While we cannot control how external companies use data once obtained, we take these reports seriously and are continuously working to ensure responsible use of our platform.

We’d like to double-check that your removal was fully completed and assist in any way we can. Please contact us directly at support@lusha.com, and we’ll prioritize your request.

Rated 1 out of 5 stars

Scam company?

why is this company sending me an email to say they have added me to their database?

This seems like a scam company to me.

I want to be removed from their database.

10 February 2025
Unprompted review
Lusha logo

Reply from Lusha


Lusha is a B2B data platform that provides access to publicly available, professional contact information. If you received an email from us, it may have been part of a data transparency effort to inform you that your business-related contact details appeared in our system.

We are fully compliant with data protection regulations such as the GDPR and CCPA, and you have the right to request removal of your data at any time. To do so, please visit our Privacy Center and submit a removal request here:
🔗 https://www.lusha.com/privacy-center/request-removal/

Rated 1 out of 5 stars

Selling numbers/emails without permission damaging your company

The company are selling phone numbers and emails without proper permission - using them will only make consumers hate your company. Cold call and email feedback is awful and often ends in hundreds of bad reviews, damaging your business online also.

5 February 2025
Unprompted review
Lusha logo

Reply from Lusha

Thank you for sharing your concerns — we understand the sensitivity around data privacy and unsolicited outreach.

To clarify, Lusha does not sell data. We provide access to publicly available, business-related contact information intended strictly for professional use. Our platform is used by B2B companies to connect with relevant prospects in compliance with global privacy laws such as the GDPR and CCPA.

We take data protection very seriously and offer individuals full control over their information, including the ability to request removal at any time via our Privacy Center:
https://www.lusha.com/privacy-center/request-removal/

Rated 1 out of 5 stars

Sharing of private information.

My protected information was shared through Lusha. My private number was shared with one of Lusha's customers who contacted me. My public information is hidden and secret for a reason. Their publication of this type of information can put people at real risk. This cannot be aligned with GDPR.

4 February 2025
Unprompted review
Lusha logo

Reply from Lusha

We’re very sorry to hear about your experience and fully understand how concerning this must be.

At Lusha, we take data privacy and security extremely seriously. We do not collect or share private or sensitive personal information unless it is already publicly available in a professional context. We are fully committed to compliance with GDPR and other global data protection regulations, and we have strict policies in place to prevent the publication of non-public or protected data.

If you believe your private number was included in our platform in error, we urge you to submit a removal request via our Privacy Center so we can ensure it is deleted from our system:
https://www.lusha.com/privacy-center/request-removal/

Rated 1 out of 5 stars

This is clearly a GDPR breach and a scam

Lusha are selling my personal phone number to companies trying to sell me services for my day job. My personal mobile phone is not associated in any way with my work.

As with the other 1* reviews this clearly is a breach of GDPR. They have done some dubious internet scraping to get my phone number and associated it with Linkedin. I have (ill-advisedly) filled in their form to get my details removed (as is my right according to Lusha) and receive the response, "Many thanks for submitting your request at our privacy form

We have not found any personal information associated with the contact details you provided us within your privacy request:"

Well why then are sales representatives stating outright they obtained the information from Lusha.

They make it intentionally impossible to talk to them as what they do is clearly a scam.

I have reported it to the ICO, as I recommend others do.

28 January 2025
Unprompted review
Lusha logo

Reply from Lusha

We understand you're frustrated — and we want to be absolutely clear: Lusha does not sell personal phone numbers, nor do we engage in scraping or associating private data with LinkedIn or any other source without a legal basis.

Our platform provides business-related contact information that is already publicly available, and we operate fully within the scope of the GDPR. If your personal number was accessed through Lusha, it would only be possible if that number was previously published online in a professional context. We do not, under any circumstances, collect or distribute sensitive, non-public data.

Regarding your removal request: if we couldn’t locate your information, that likely means your number is not currently present in our system. However, we take your claim seriously — and we're happy to escalate the matter further. Please contact our team at support@lusha.com with the exact number you were contacted on and the name of the company that reached out to you. This will allow us to investigate properly and take appropriate action if there’s been misuse by a platform user.

Rated 1 out of 5 stars

Estão tentando legalizar o spam

Estão tentando legalizar o spam, envio de email não solicitado e não autorizado, pois todo dia eu recebo um email enviado pela lusha dizendo:

This notice serves to provide you data about the collection, processing, and sale of certain of your personal Data about you ("Personal Data") by Lusha Systems Inc. ("Lusha"). Please continue reading below for more details about the Personal Data we collect, how we gather it, and how it is used and shared.
Lusha's proprietary online software assists businesses (our "customers") to find business contact data ("Data") retained in Lusha's B2B database ("Database").

RIDÍCULO ISSO, e se você tentar remover o seu email, estará na verdade CONFIRMANDO E VALIDANDO seu email para eles poderem vender como email confirmado! ELES PEGAM SEUS DADOS PELO LINKEDIN, apaguem sua conta linkedin se não quiser que vendam seus dados de contato.

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Lusha are Extortion Artists

I found Lusha to be a group of extortion artists. I purchased a 1-year membership and used their solution for 6 months. At the 12 month anniversary, they "Auto-Renewed" me and hit my credit card for an additional $620 bucks.

Lusha doesn't post email or contact information anywhere, which made it difficult to dispute.

Discover Card finally gave a support number out of India. Lusha, rather than sending the charge back to Discover, asked for my Checking Account and Routing information. These guys are complete hucksters.

DO NOT WORK WITH THEM

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Scraped personal mobile & illegal calls

Scraped my personal mobile number off LinkedIn, now receiving sales calls both during and outside of working hours. My number is registered with TPS so the calls are illegal, wouldn't recommend anyone deal with this company.

29 November 2024
Unprompted review
Rated 1 out of 5 stars

I've been receiving daily unsolicited…

I've been receiving daily unsolicited calls to my personal phone number from the UK and US. I was able to discover that they got my details from Lusha.

I had zero idea who Lusha were. I have no relationship with them and certainly did not consent to them harvesting and selling my personal information.

Their website has a form to submit requests to have your data hidden but not deleted from their system. And you have to sign up to their Ts&Cs and provide more personal data, which i certainly won't do.

I have contacted them and invoked my rights under UK GDPR rules. I am still awaiting a response.

18 November 2024
Unprompted review
Rated 1 out of 5 stars

unsolicited text

I received an unsolicited text out of the blue from this company. It appears that they harvested my details from the web. Now they are asking me to opt out, or presumably ill be cold-called by an assortment of other scammers. Im not going to engage with lucha, or any of the other scammers. Anyone who bought my contact details from lucha has been had.

13 November 2024
Unprompted review
Rated 1 out of 5 stars

Illegal operation obtaining private information

Another voice saying what the others have. This company had illegally obtained my personal mobile number and is selling it. They claim to be GDPR compliant. Bulls*t. What a shame that companies can operate like this illegally and get away with it.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Never had anything to do with them

Never had anything to do with them. Further i never opt-in to marketing campaigns etc. Yet theyve seem to be into scrapping Linkedin and then making it my problem trying to dissasoicate from them.

Given all the comments I see here @ICO needs to do something about this.

24 October 2024
Unprompted review
Rated 1 out of 5 stars

very untrustworthy company

I wanted to write this all in blockcaps, but I resisted. I was called by a number of sales organisations in the UK, claiming they got my number from Lusha. I never opt-in to ANY marketing. I am going to report them to the ICO for a GDPR breach. By the way, the site's telephone opt-out page is a scam. I tried it twice and got the same OTP code and a failure message asking me to contact the security officer—but hey, the contact details were nowhere to be found!

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Selling my data against my will

I was sold Lusha as a product, being told it was GDPR compliant. I didn't take up the license, then shortly after got an email that I was in their database, and keep getting various sales calls to my personal mobile.
I have contacted them 4 times to be asked to be removed from their database with no reply.
As I suspected, not at all compliant, immoral and unprofessional.

17 October 2024
Unprompted review

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