Luna Furniture Reviews 169

Great communication, fast delivery just best service in any furniture purchase I have ever made!

Solid wooden furniture with newer versions. That makes me feel good. Only problem with delivery, you can't track at all. Makes me sad.

Quick delivery of my sofa into their Elk Grove Village, IL warehouse. I picked it up and my sofa was neatly wrapped and perfect!

Fast delivery, thank you.

Didn't expect to receive the beds so quick. No damages

I was skeptical of the low prices compared to others. I ended up making 2 orders. Both arrived quickly and for the best price on the internet. Zero complaints .

They are Awesome. The Young Ladies Kay and Linda were Exceptionally Kind and Attentive. The Gentleman that delivered the furniture was Very Professional. Luna Furniture is Blessed with the Best Staff. Thank You for the Amazing Experience.

I had an absolutely wonderful experience with Luna Furniture from start to finish. The Bolsena Sleeping Sofa exceeded my expectations — it’s stylish, comfortable, and beautifully made. It looks amazing in my space and feels just as good as it looks.

What truly made the experience exceptional was their amazing customer service. The team at Luna Furniture was friendly, responsive, and incredibly helpful throughout the entire process. They answered all my questions promptly and made everything so easy.

The pickup process was just as impressive. The location is full of amazing people who were very cooperative and welcoming. Everything was organized and efficient — it only took about five minutes! It was quick, smooth, and completely stress-free.

It's so pretty and comfortable! Also came sooner than expected. It was backordered and wasn't supposed to come for at least a week and a half. Love it. The bed is nice, and love the size. The sofa is heavy and sturdy. They brought it in and it was a bit tough but so happy. Thank you!

They have great customer service and delivery people. There were issues on my side but they were able to replace my first order quickly with another item. The delivery people were great as well. I would highly recommend Luna.

The package was delivered I carried it in to my house and unbox it. The package was very well organized and carefully packed. Everything was great and the table is beautiful

I purchased the Willow Bend sectional in Umber and am SOOOO thrilled with the sofa. Excellent quality, great price, and just a beautiful product. It was very well packaged to prevent any damage during transit, and arrived pretty much fully intact (no putting anything together), which I appreciate.

The ONLY issue was how very long it took to receive. I understand furniture delivery takes longer than other types of shipments, but I truly wish it had not taken nearly a month to arrive.

That said, I am still likely to shop with Luna again.

It is beautiful! White glove service was fast and efficient. I am pleased with my over all experience.

Good communication throughout. I knew exactly when to expect delivery of my 6 piece sectional and they were very prompt, efficient and courteous. I saved over a thousand dollars over this exact item from a local retailer. The only downside was getting the furniture inside and disposing of old sectional and shipping boxes, but for $1000+ savings, that was a no brainer for me. Very very satisfied.
-- me, in Irvine CA

The two delivery guys were super helpful and efficient. We were the last delivery of their day at 9pm and they were still so friendly! We had white glove service and they were fast and cleaned everything up perfectly.

It’s been 3 weeks and still not have received my couch and loveseat. Emails from customer support are giving me the run around. I would give zero stars if I could!!!

The prodcut ordered was exactly what was delivered. Understanding that it is shipping from Texas is key, and as long as you are not in a time crunch it is worth the wait! Quality furniture at a quality price

Prompt delivery far exceeded my expectations. I received my order within 4 days of placing it instead of the 3 weeks that was originally expected. I was shocked and very pleased. The delivery guy was great, the chairs are beautiful and of superior quality. I couldn’t be happier.

The item is great and priced really well. It just took a very long time (months) to finally get what I ordered even though It showed the items were available. I even emailed the company and they said the product was in stock but took a long time to get the items..