H! It was a delay in delivery of 2 pieces of the package(s). In fact, I have already fixed the problem with the contact person from Germany, who was very positive one. In the final, in two different d... See more
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The goods are nice, like on website. The minus is that you answered a bit later, but after i called a number from the company website somebody toked care of everything i asked The phone number that... See more
Company replied
2 out of 4 appliances were already broken when they've arrived. Lots of choices but, I don't know about transport or packaging something isn't quite right :(
I haven't received the ordered stuff yet and you ask me to rate the experience. This is outrageous. Edit: the package arrived the next day after I published the review. Good stuff, nice , very safe... See more
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Company details
Written by the company
Lumories este aliatul tău digital pentru iluminat. Cu idei inspirate și soluții luminoase, transformăm spațiile tale nu doar în locuri mai luminoase, ci și în unele mai plăcute! Oferim o gamă variată de peste 400 de mărci - lămpi și corpuri de iluminat pentru toate gusturile, nevoile și bugetele. Creăm atmosfera perfectă de iluminat pentru orice ocazie, făcând din lumină o sursă de confort și bunăstare. La Lumories, beneficiezi de sfaturi și îndrumări de la experți, impreuna cu liniștea unei experiențe excelente de livrare.
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3.9
Great
512 reviews
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very slow delivery
very slow delivery. it does not meet the delivery terms mentioned on website
22 June 2026
Reply from Lumories
Hello,
Thank you for your feedback, and we sincerely apologize for the delay.
Please note that our products are shipped directly from our central warehouses in Germany, which can sometimes affect transit times. If the tracking link you received is not working or has not updated, we highly suggest contacting our customer service team. They will be more than happy to provide you with the most up-to-date information regarding your delivery.
Thank you for your understanding and patience.
Best regards,
The Lumories Team
You wall light is not working peoperly
You wall light is not working peoperly, the palm senzor is not working
17 June 2026
Reply from Lumories
Dear Customer,
Thank you for your feedback. We are sorry to hear that your wall light is not working properly.
Our customer service team will get in touch with you shortly to assist you and provide a solution to this issue.
Best regards,
Your Lumories Team
Great shop
I purchased a bunch of light fixtures from lumories. They were all delivered in a timely manner. I changed my mind with regards to one of the fixtures. The return process went smoothly. All the products were as advertised.
18 June 2026
Your beautiful products
12 June 2026
great quality and reliable customer relations
They have great quality products and reliable, human, customer relations. The CR doesn't know all the technical details, but they are nonetheless helpful. Couldn't be happier with my set-up, with their ceiling lamp and smart bulbs from Ikea.
15 June 2026
Quality product!
5 June 2026
I have order LPRO734983 from June 7th.
I have order LPRO734983 from June 7th.. I still haven't received it in full.
8 June 2026
Reply from Lumories
Dear Customer,
Thank you for your feedback and we sincerely apologize for the delay in completing your delivery for order LPRO734983.
Because your order includes large items, it was shipped via an external carrier specialized in pallet deliveries, which unfortunately took longer than usual.
Please contact our customer service team directly so we can check the exact status and provide you with an immediate update.
Kind regards,
Your Lumories team
Great products, good price, slow delivery.
The fans I received were perfect. There were a lot of options on the website and we were able to find exactly what we wanted for our home. The reason I am giving this 4 stars and not 5 is that shipping is slow (more than three weeks but less than a month) and that is inconvenient for the average homeowner in this age of fast deliveries. Everything else was great!
3 June 2026
Very good service
26 May 2026
great, no questions asked return policy
i received a defective product twice, but each time they promptly replaced it without me having to bother with sending it back. i really appreciated the trust they place in the customer and the efforts they make to ensure a good experience. after all, mistakes happen to everybody, what differentiates us is how we own up to them. highly recommended!
2 June 2026
Unprompted review
super job thanks
28 May 2026
Timely updates on the order status
Timely updates on the order status. Easy return and timely refund.
26 May 2026
Your company is ok.communication is…
Your company is ok.communication is ok.delievery ok.staff ok.i have no bad reply.
26 May 2026
I paid for 3 lightbulvs and I received…
I paid for 3 lightbulvs and I received only 1.
Nobody answers at your phone.
I haven t received my money for the 2 paid, but not sent articles!
20 May 2026
Reply from Lumories
Dear Customer,
Thank you for your feedback, and we are sincerely sorry for the inconvenience caused.
Our support team has already contacted you via email to resolve the issue with the missing lightbulbs. We would also like to assure you that our phone line is open and operating according to the schedule mentioned on our website.
We apologize once again for this situation and remain at your disposal for any further assistance.
Kind regards,
Your Lumories Team
Delivery service and packing quality.
Delivery service and packing quality.
Although the products arrived all the ones ordered so I had no reason to refuse, they could be lost on the way by the courier because the package had a huge hole in it from handling probably + the Scotch tape used on a corner was affected.
As I said, luckily the products were not lost through that hole that I refused to receive.
Next time, if there will be any attention to the packaging of the products.
23 May 2026
Reply from Lumories
Dear Customer,
Thank you for your feedback. We are sincerely sorry to hear that your package arrived damaged, and we are glad all your items were still inside.
We take packaging quality seriously and will forward your comments to our warehouse team and courier service to prevent this from happening again.
Thank you for helping us improve, and we hope to provide you with a better experience next time.
Kind regards,
Your Lumories Team
Beautiful products
The products arrived in good condition and looks just like the picture. Thank you
21 May 2026
great product just like in the pictures.
19 May 2026
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