Lumineorganics Reviews 

1,922
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,877 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the team's helpfulness and prompt responses to inquiries. Many also appreciate the effectiveness and quality of the products, noting positive results and pleasant usage experiences. However, some customers also noted issues with order delivery, experiencing longer than expected shipping times or unreceived items. A significant number of people were dissatisfied with unexpected monthly subscriptions, often finding them pre-selected or difficult to cancel. Additionally, some reviewers reported difficulties reaching customer service, with unanswered emails or calls.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction, noting that... See more

Customer service

Reviewers express high satisfaction with customer service, often highlighting its efficiency and helpfulness.... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a willingness to... See more

Response time

Consumers find response times to be overwhelmingly positive, with many reporting immediate and quick replies... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting they unknowingly signed up for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had read lots of people who suffer with sleepless nights saying The Magnesium Complex has helped them and thought I’d try them as had nothing to lose!!! I’ve been taking them for over a month now an... See more

Rated 4 out of 5 stars

I used the whitening mouthwash and it is superb. I began a monthly prescription by mistake and was refunded the cost withdrawn from my account very promptly without issue. Great company as is the pro... See more

Rated 4 out of 5 stars

The delivery process was slightly longer than I expected but when I contacted Customer Service they replied quickly. The product is good but it is expensive. I have to decide if it’s worth the money.... See more

Rated 5 out of 5 stars

The Lumine Organics product is easy to swallow, it has no aftertaste. I have taken 2x capsules daily over the last 2 weeks and have had no after effects and although it's early days yet I have noticed... See more



Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(1,922)

1,917 reviews in the last 12 months

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Rated 2 out of 5 stars

Sneaky and aggressive sales tricks

This company has super sneaky and aggressive sales tactics. I clicked on the ad which was made to look like a Facebook post from one of the groups I follow. Everyone was recommending this wonderful mouthwash!! It looked great! And isn’t this weird, my colleague and I were not 20 minutes before talking about whitening our teeth - what are the chances 🙄 Anyway I stupidly fell for it and purchased the product before my spidey sense kicked in and I checked on the post and realised it was an ad. I then checked my emails and realised that a purchase defaults to a subscription! I immediately cancelled everything and no money was spent, thankfully. I find this so underhanded and low. This marketing style prays on the vulnerable. I’m giving 2 stars because at least they got back to me quickly and I didn’t lose any money. Frankly, if your product was any good you wouldn’t need to use these tactics to trick people.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Be aware when ordering they make you…

Be aware when ordering they make you subscribe monthly and it’s a hidden factor . I have tried to unsubscribe as I haven’t even tried it yet . I don’t trust this company and will have to phone my bank to cancel to make sure the don’t receive anymore money !!!!

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible delivery service

I have ordered twice from Lumine Organics. The oil hair remover works average. It helps remove peach fuzz but not much else. I have yet to receive my second package and it is going on three weeks or more. I reported it missing, but no one seems to be doing much about it . My first package took over a month to arrive also.The reason for the one star is not their products, but the delivery time. Each time I have contacted them about my package, they said they have to run an investigation. It takes over a month for me to receive my products. I do not recommend this company. Find someone who can deliver as promised in a timely manner.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. The advised the delivery was on its way. Confirmed delivery, although it wasnt were they said it was. And after 5 emails with a promise of a investigation are ghosting me.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, I have used the products for a couple of months with good results, as I am now in advance with them I have cancelled for a break and I had a prompt reply and immediate cancellation which was so helpful.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Effective but getting expensive.

I have been using this product for the past few months and have found it effective. I would have continued but the price has gone up $15 and along with self paying my Zepbound , I could not afford it.
Cancelling and refunding my order was dead easy. The customer service is very responsive.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from this company on June 4

I ordered from this company on June 4. it is now July 22, and I still haven't received my product. I checked over and over and contacted the company who kept telling me it was on its way. I just checked this morning, tracking information says it was delivered July 16. But, it wasn't. I guess I just donated money to a scam company and I am not happy. I would never order anything from this company again.

22 July 2026
Unprompted review
Rated 4 out of 5 stars

Great experience

Great experience. Got in a muddle with order and ended up with double order every month. Admin staff were quick and easy to deal with and sorted out the problem immediately. Great product too.

21 July 2026
Unprompted review

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