Lumineorganics Reviews 

Really appreciate the helpful customer service department. They were wonderful and efficient. Very excited to try their product.

Charged me for something i didn't recieve.

I mistakenly signed up for a subscription when I only wanted to purchase one product. The customer service support was excellent with a very prompt reply to my request to cancel, and a quick cancellation of the subscription.

I placed an order that I needed to cancel straight away and the costumer service was great and answered my request immediately and proceeded to tha cancelation. I also accidentally subscribed for monthly orders because it comes “pre-selected” and that’s not nice but it was easy to cancel!

This company has super sneaky and aggressive sales tactics. I clicked on the ad which was made to look like a Facebook post from one of the groups I follow. Everyone was recommending this wonderful mouthwash!! It looked great! And isn’t this weird, my colleague and I were not 20 minutes before talking about whitening our teeth - what are the chances 🙄 Anyway I stupidly fell for it and purchased the product before my spidey sense kicked in and I checked on the post and realised it was an ad. I then checked my emails and realised that a purchase defaults to a subscription! I immediately cancelled everything and no money was spent, thankfully. I find this so underhanded and low. This marketing style prays on the vulnerable. I’m giving 2 stars because at least they got back to me quickly and I didn’t lose any money. Frankly, if your product was any good you wouldn’t need to use these tactics to trick people.

Their customer service was great. They responded quickly and helped me with my issue in a timely manner.

I would rate this company highly quick response to your queries very easy to contact service excellent

Be aware when ordering they make you subscribe monthly and it’s a hidden factor . I have tried to unsubscribe as I haven’t even tried it yet . I don’t trust this company and will have to phone my bank to cancel to make sure the don’t receive anymore money !!!!

Excellent dealt with my problem immediately thank you so much

I have ordered twice from Lumine Organics. The oil hair remover works average. It helps remove peach fuzz but not much else. I have yet to receive my second package and it is going on three weeks or more. I reported it missing, but no one seems to be doing much about it . My first package took over a month to arrive also.The reason for the one star is not their products, but the delivery time. Each time I have contacted them about my package, they said they have to run an investigation. It takes over a month for me to receive my products. I do not recommend this company. Find someone who can deliver as promised in a timely manner.

Do not use this company. The advised the delivery was on its way. Confirmed delivery, although it wasnt were they said it was. And after 5 emails with a promise of a investigation are ghosting me.

Great customer service, I have used the products for a couple of months with good results, as I am now in advance with them I have cancelled for a break and I had a prompt reply and immediate cancellation which was so helpful.

Customer service is first class, sorted my problem out straight away. Fantastic product too, really helps my weight loss journey. Would highly recommend x

Very quick service was very pleased replied to my email very quickly

Unfortunately the berberine complex didn't work out for me. However the customer service in refunding my payment was exceptional.

Awesome customer service, promptly took care of my request. Will be sure to use again.

I have been using this product for the past few months and have found it effective. I would have continued but the price has gone up $15 and along with self paying my Zepbound , I could not afford it.
Cancelling and refunding my order was dead easy. The customer service is very responsive.

I received the order and customer service is really quick and good. Natalie and Gwen resolved the subscription issue very quickly.