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Luminance Milano Reviews 1,617

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 986 reviews, reviewers had a great experience with this company. Many customers are very happy with the products, finding them to be effective and of good quality, often exceeding their expectations. People appreciate how the products, like foundations and concealers, blend seamlessly, feel light on the skin, and provide a natural finish, effectively covering dark circles and imperfections. The user experience with ordering and applying the products is frequently described as easy and straightforward, with many consumers planning to reorder due to their satisfaction. However, some people were dissatisfied with the delivery service, noting that it could be slow and take several weeks to receive their orders. A few other people also felt that certain products did not perform as advertised, with issues like foundations not adjusting to skin tone or concealers not providing adequate coverage. Additionally, some reviewers expressed concerns about the company's return policy and the manufacturing origin of the products.

What people talk about most

Product

Consumers find product to be positive, with many reviewers describing it as a "game changer" that is... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as flawless, light, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing dissatisfaction over long... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product for being flawless, light, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting quick and timely deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As an 82 year old, I bought the Luminance Eye Brightener to help disguise my dark lines under my eyes. I liked the case and brush and pink tones which seem to help lighten the lines but don’t total... See more

Rated 4 out of 5 stars

I ordered the Luminance Milano self adjusting foundation. It did not properly adjust to my skin tone , but they provided good follow up and offered a refund. I think this is a newer company - hopef... See more

Company replied

Rated 4 out of 5 stars

Although the product did not work for me, the company refunded my purchase price. So I have to give them an A+ for customer service, However, please be aware, that at this time, returns must be sent... See more

Company replied

Rated 4 out of 5 stars

The products are nice, the under eye cream does work for most of the day with covering dark spots. I also use the powder to cover up oily skin throughout the day. The only con is the delivery service... See more

Company details

Written by the company

At Luminance Milano, we believe that luxury beauty should be accessible, high-performance, and effortless. Inspired by Milan’s timeless elegance and cutting-edge fashion, we create premium makeup essentials designed to enhance natural beauty while caring for your skin. Join thousands of beauty lovers who have discovered the Luminance Milano difference. Because when it comes to beauty, you deserve the best without compromise.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have been searching for under eye…

great products! I have been searching for a long time for something for under my eyes that doesn't cake or make the lines worse. I love this !! its the best I have ever used and I have tried plenty.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

It’s not for mature complexions

I wanted to love this product! I tried applying the pink cream concealer under my eyes and above my lip-with the brush. It did not blend away the dark circles nor did it “blur” my wrinkles/lines. It’s not for mature complexions.

30 January 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and have reached out to you via email. Kindly respond to our message so we can help out.

Rated 4 out of 5 stars

Great Customer Service! Please read entire review

Although the product did not work for me, the company refunded my purchase price. So I have to give them an A+ for customer service,
However, please be aware, that at this time, returns must be sent to CHINA - a very costly proposition. Thankfully, the company also refunded my money, WITHOUT the need to return the product to China!

9 May 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and have reached out to you via email. Kindly respond to our message so we can help out.

Rated 5 out of 5 stars

I love the products and ordering and…

I love the products and ordering and receiving the order was so simple and fast. I made a mistake with the colour choice of the Luminance foundation. It is a bit too pale for me so I will mix it with something a bit darker. Also the packaging is very nice.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Liked the product

I just like the product. It goes on smooth and not creepy looking. I like ther pink that I tried and plan on ordering it again. thank you

4 May 2026
Unprompted review
Rated 1 out of 5 stars

NOT MADE IN FLORIDA

BE CARFUL: If you need to return item, it needs to be sent back to CHINA!

5 May 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and have reached out to you via email. Kindly respond to our message so we can help out.

Rated 5 out of 5 stars

Good stuff!

I had little faith that this cream would work on my dark circles. I am very pleased with the look of it and I feel that there are less wrinkles. This cream doesn’t sit in the creases, but you do have to pat it in well.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I love the under eye cover up

I love the under eye cover up. So much I bought 2 colors. The application is flawless and you can use anywhere on your skin. I am anxious to try the mascara. I would buy again. I bought one for my daughter!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I'm keen!

I did order the wrong colour but I'm going ahead to order more as it does feel like a lovely product. Appreciate the bundles & discounts too to help with affordability!

4 May 2026
Unprompted review
Rated 4 out of 5 stars

As an 82 year old

As an 82 year old, I bought the Luminance Eye Brightener to help disguise my dark lines under my eyes.
I liked the case and brush and pink tones which seem to help lighten the lines but don’t totally eliminate them.
I also purchased the Lip Stain which is a luscious glossy lipstick but doesn’t last as long as I’d like.Kiku do a lipgloss which lasts longer.
I’d be happy to receive the 10 dollar discount to try other products to help me achieve a light make up look.

26 April 2026
Unprompted review

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