Jose Sanchez has been amazing to work with! His level of service is exceptional. He's very helpful & extremely knowledgable.
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Jose was an outstanding representative. He took the time to answer all of my questions and ensured we received the right product for our client’s needs. His knowledge, professionalism, and attention t... See more
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Jose Sanchez was Very helpful and quickly gave suggestions for a issue i was having on a project, gave me samples and sent a proposal almost instantly. Product was ready for pick up in a few hours,... See more
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Updating my review. Initially, I could not get a hold of anyone after Shopify defaulted to an incorrect address and I could not edit or cancel. After I posted a negative review, their e-commerce manag... See more
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Company details
- Lighting Wholesaler
- Electronics Company
- Light Bulb Supplier
- Lighting Consultant
- Lighting Manufacturer
- Lighting Store
About Lumilum LED Lighting
Written by the company
Lumilum is a leading manufacturer in the LED lighting sector. Founded in 2012, our passion is creating and offering the highest quality, energy-efficient, commercial LED lighting solutions for residential and professional spaces.
At Lumilum we create, design, develop, and manufacture several lines of LED Products such as: 120V LED Strip Lights, 24V LED Strip Lights, Small LED Flood Lights, Large Area LED Flood Lights, LED Panel Lights, LED Troffer Lights, several models of Dimmable LED Bulbs, as well as other specialty lighting products such as LED Under Cabinet Lighting and LED Wall Packs.
We are preferred by architects, lighting designers, and electrical contractors because of the robust construction, durability, and high-quality color rendering ability of our LED lighting offerings as well as our top-rated customer service.
At Lumilum we create, design, develop, and manufacture several lines of LED Products such as: 120V LED Strip Lights, 24V LED Strip Lights, Small LED Flood Lights, Large Area LED Flood Lights, LED Panel Lights, LED Troffer Lights, several models of Dimmable LED Bulbs, as well as other specialty lighting products such as LED Under Cabinet Lighting and LED Wall Packs.
We are preferred by architects, lighting designers, and electrical contractors because of the robust construction, durability, and high-quality color rendering ability of our LED lighting offerings as well as our top-rated customer service.
Contact info
1630 NW 108th Ave, 33172, Miami, United States
- 855-586-4586
- support@lumilum.com
- lumilum.com
4.7
Excellent
374 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great job so far and expecting quality product
Comprehensive, straightforward, very informational website and sales representative very helpful and prompt when contacted.
4 March 2024
Reply from Lumilum LED Lighting
Charles, thanks so much for leaving us a review! We appreciate all feedback for our website and services.
Outstanding professionalism and expertise
Exceptional service attention to detail, professionalism, and expertise.
Highly recommended for its top-notch service.
4 March 2024
Reply from Lumilum LED Lighting
Raudel, thank you so much for taking the time to leave us a review. We hope you're thrilled with your LED lighting and if you could share photos of your completed install, we'd love to see it!
Reply from Lumilum LED Lighting
Thank you for taking the time to leave us a glowing review!
Great Customer Service!!
Great Customer Service!!! I had a small issue and they took care of me.
29 February 2024
Reply from Lumilum LED Lighting
We pride ourselves on great products and service to match! Thank you for leaving us a review
Reply from Lumilum LED Lighting
Ryan, thank you for taking the time to leave a review. We've loved working with the City Electric team in all the branches.
Great products that work well
Great products that work well, have great specs and the light looks good. A bit expensive though.
14 November 2023
Reply from Lumilum LED Lighting
Christoph, thanks for taking the time to leave us an honest review! We appreciate your feedback and understand your comment about the pricing of our product. We strive to offer the best value possible while maintaining the quality and performance that our customers expect. Our pricing reflects the investment we've made in research, development, and sourcing high-quality materials to ensure durability and reliability.
Reply from Lumilum LED Lighting
Debbie, it's been great working with you. We're so glad to provide quality products you trust and hope to continue supporting your LED lighting needs.
Excellent product line
Excellent product line. Great innovation and always have info on installation techniques
30 January 2024
Reply from Lumilum LED Lighting
Danny, we've so enjoyed working with you over the years and hope to continue for many more. Thank you for taking the time to leave us a review.
The sales rep was exceptional
The sales rep was exceptional, I’ve used LUMILUM products in the past and it’s been a great experience.
Thank you
30 January 2024
Reply from Lumilum LED Lighting
Jay, we're here with our excellent products and service whenever you need us. Thanks so much for the review and we'd love to see your project photos!
Thank you for your assistance.... Again!
I started my low voltage lighting project as part of building my own kitchen cabinets prior to the pandemic. Do to supply chain issues, regarding the cabinet hardware, I was not able to complete the project at that time. Finally in 2024, I am back on it. Over time I discovered I was missing parts and/or I changed details. So, I tried to simply order the parts I thought I needed online off the Lumilum website. But they were the wrong parts. I was frustrated. I called Lumilum. It was heartwarming to see that the salesperson still remembered me from years ago. The Lumilum team rectified the problem promptly and I should be able to pick up the project where I left off. Thank You!
20 January 2024
Reply from Lumilum LED Lighting
James, we appreciate you sharing your honest concerns, and we sincerely apologize for the inconvenience you've experienced. We are committed to ensuring our customers have a positive experience, and we take your feedback seriously.
We're sorry to hear that you've encountered difficulties with our products and found staff unhelpful. This is certainly not the level of service we aim to provide.
Upon checking your orders, we see a complete lighting setup purchased and would like to know where we fell short for your application. If you're open to it, can you reach out via email (support@lumilum.com) and share additional information about the specific challenges you faced with our products and interactions you had with our staff?
Once again, we apologize for any frustration you've experienced, and we genuinely appreciate your feedback as it helps us improve our products and services.
It’s kinda crazy how above and beyond…
It’s kinda crazy how above and beyond these guys go. The products are great and they try very hard to do a good job
17 January 2024
Reply from Lumilum LED Lighting
Michael, thank you for taking the time to leave us a review! The only thing more outstanding than our products is our dedicated LED experts. We are so glad you've had a good experience and hope to serve you again in the future.
Reply from Lumilum LED Lighting
Bill, thank you for taking the time to leave us a review. We would love to see photos of your finalized LED lighting project!
Technical and Sales personnel quickly…
Technical and Sales personnel quickly served my needs. Very much appreciated!
8 January 2024
Reply from Lumilum LED Lighting
Pete, thanks so much for taking the time to leave us a review. We hope you love your new LED lighting!
helpful customer service
helpful customer service, efficient order process & order barely placed and it already shipped!
29 November 2023
Reply from Lumilum LED Lighting
Thank you for buying with us again! We would love to see photos of your completed LED lighting projects.
Jose was extremely helpful in answering…
Jose was extremely helpful in answering my questions and facilitating the decision making process.
17 November 2023
Reply from Lumilum LED Lighting
Thanks so much for taking the time to leave us a review, Stephen! Jose and our LED lighting experts are here to streamline your buying process and answer any questions to get your project accomplished.
Excellent service
17 November 2023
Reply from Lumilum LED Lighting
Eudio, thank you for taking the time to leave us a review!
faster that Amazon !!
user friendly website, excellent service - the package arrived the next day!!! it was very impressive to say the least !!
30 October 2023
Reply from Lumilum LED Lighting
Oscar, we aim for excellent service that matches our top-quality products. We hope to serve you again in the future!
Miguel THE 5 star
Miguel gave 5 star customer service. From the start he was super awesome and easy to talk to. I was a first time customer and was new to what I was asking for but he was able to break it down and help me make sure I got what I needed. Thank You so much.
10 November 2023
Reply from Lumilum LED Lighting
Michael, we so appreciate you taking the time to leave a review of our service. Our LED experts are all fully committed to ensuring your buying process is smooth and informative from start to finish. We hope to see how your lighting project turns out!
Your sales people was very…
Your sales people was very knowledgeable. Service was polite, helpful and deliver was prompt.
24 October 2023
Reply from Lumilum LED Lighting
Michael, thanks so much for taking the time to leave us a review!
Just starting out...so far very good.
9 November 2023
Reply from Lumilum LED Lighting
Joel, we're certain you'll love our LED lighting products 6 months or 6 years from now. Lumilum procucts are built to last! Thanks so much for the review.
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