lumiereequestrian.com Reviews 

312
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products feature exceptionally soft leather, wonderful craftsmanship, and stunning designs that look amazing on horses. People also appreciate the prompt shipping, noting that their orders arrive quickly and are securely packaged for delivery. Though some customers noted sizing challenges, mentioning that certain items run small or require careful attention to the provided measurements. Others occasionally experienced minor issues with specific parts like clips or browbands, or found that extra adjustments were needed for a proper fit. Despite these occasional hurdles, buyers remain very satisfied with the overall quality and helpful support provided by the team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and buttery soft... See more

Quality

Consumers find quality to be positive and consistently praise the stunning leather and soft materials.... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and efficient shipping times.... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast shipping and excellent product... See more

Customer service

Clients share positive opinions on customer service and appreciate the helpful assistance they receive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional fast service, quick to post orders. The website is easy to navigate. Their products are of high quality yet do not break the bank. I highly recommend purchasing from Lumiere Equestrian. I... See more

Rated 5 out of 5 stars

I have purchased a few items from Lumiere equestrian and I really love their quality. The bridles have a lovely soft leather & fit really well. I adore their bling brow bands that compliment them... See more

Rated 5 out of 5 stars

I have now purchased 2 items from Lumiere—a bridle & a halter. Both are beautifully crafted using high quality leather. Both pieces are proving to be quite durable. I’m completely happy with both item... See more

Rated 5 out of 5 stars

This brand was recommended to my daughter by her coach and another rider. They said the quality was top-notch for a cheaper price point as compared to other brands. We ordered a nosebandless... See more


Company details

  1. Equestrian Store

Written by the company

QUALITY, COMFORT AND PERFORMANCE. Lumiere is home to top quality leatherwear designed for the discerning horse and rider. Our products are handcrafted from premium leather, meticulously designed for comfort and performance. We specialise in anatomic styles that avoid pressure points and allow freedom of movement. This means that all of our bridles feature gel-padded monocrown headpeices that are cut away from the ears, and evenly distribute pressure across the poll. Now with warehouses in Australia & the USA, and stocked in retailers across the globe.


Contact info

4.9

Excellent

TrustScore 5 out of 5

312 reviews

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4.9

All reviews

(312)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Bridles!

Reasonably fast order processing and a lovely quality bridle. Being able to mix + match pieces to customise fit is an absolute game changer for those horses that are between sizes!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Bridle

I just purchased another bridle. Love it.
We did however have a small issue with a clip. When I emailed this was sorted out straight away.
Thank you
Great Products Great Customer Service

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Luminere Equestrian

I recently purchased a browband from Lumiere Equestrian and while I hit a sizing issue, their customer service completely won me over.

The product itself was beautiful, but the clips didn’t stay secure for my setup and I needed a quick solution before an upcoming ride. The team responded fast and, instead of sticking strictly to policy, offered a creative option — crediting my purchase toward a different bridle and covering postage on the new item.

That kind of flexibility and genuine care is rare. What started as a frustrating situation turned into a really positive experience.

Lumiere delivers not just on quality, but on customer service — and that’s what keeps me coming back.

20 April 2026
Unprompted review
Rated 3 out of 5 stars

When XF is only Full

I purchased warmblood/XF sized reins from Lumiere for my long necked warmblood. Unfortunately their XF size compares to normal length reins in other brands. I know, it's my fault because I didn't look at the size guide before I purchased.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

After receiving my beautiful new…

After receiving my beautiful new bridle, I noticed that there was a small issue with the browband. I contacted Lumiere and they responded immediately. The issue was resolved and I couldn't be happier. My boy looks amazing in his new bling!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Stress free bridle shopping.

The size guide and information about each item as well as the websites search functions made it so easy to find the right bridle a breeze. My order arrived within 3 business days and I am in rural NSW, they are amazing quality and I can’t fault the brand in any way.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous products outstanding service

The outstanding quality of the products I bought ; the amazing price ; delivery and communication was second to none . I am thrilled with Lumiere the products I bought complimented my Lumiere bridle perfectly . I have recommended Lumiere to any one who will listen :)
Lisa Barker

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Super quality and timely delivery

The quality and workmanship of my new reins and stirrup leathers is exceptional. The order arrived quickly and lived up to my expectations. It is hard to order "brown" online as there are so many different shades. This brown is a very deep dark chocolate.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful double bridle!

Received my new horse's double bridle today. When I opened the nice presentation zippered bag, I was amazed at the beautiful snap-on brow band. I did not expect it to be so stunning! More than pleased!

6 April 2026
Unprompted review

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