lumiereequestrian.com Reviews 

312
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products feature exceptionally soft leather, wonderful craftsmanship, and stunning designs that look amazing on horses. People also appreciate the prompt shipping, noting that their orders arrive quickly and are securely packaged for delivery. Though some customers noted sizing challenges, mentioning that certain items run small or require careful attention to the provided measurements. Others occasionally experienced minor issues with specific parts like clips or browbands, or found that extra adjustments were needed for a proper fit. Despite these occasional hurdles, buyers remain very satisfied with the overall quality and helpful support provided by the team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and buttery soft... See more

Quality

Consumers find quality to be positive and consistently praise the stunning leather and soft materials.... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and efficient shipping times.... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast shipping and excellent product... See more

Customer service

Clients share positive opinions on customer service and appreciate the helpful assistance they receive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional fast service, quick to post orders. The website is easy to navigate. Their products are of high quality yet do not break the bank. I highly recommend purchasing from Lumiere Equestrian. I... See more

Rated 5 out of 5 stars

I have purchased a few items from Lumiere equestrian and I really love their quality. The bridles have a lovely soft leather & fit really well. I adore their bling brow bands that compliment them... See more

Rated 5 out of 5 stars

I have now purchased 2 items from Lumiere—a bridle & a halter. Both are beautifully crafted using high quality leather. Both pieces are proving to be quite durable. I’m completely happy with both item... See more

Rated 5 out of 5 stars

This brand was recommended to my daughter by her coach and another rider. They said the quality was top-notch for a cheaper price point as compared to other brands. We ordered a nosebandless... See more


Company details

  1. Equestrian Store

Written by the company

QUALITY, COMFORT AND PERFORMANCE. Lumiere is home to top quality leatherwear designed for the discerning horse and rider. Our products are handcrafted from premium leather, meticulously designed for comfort and performance. We specialise in anatomic styles that avoid pressure points and allow freedom of movement. This means that all of our bridles feature gel-padded monocrown headpeices that are cut away from the ears, and evenly distribute pressure across the poll. Now with warehouses in Australia & the USA, and stocked in retailers across the globe.


Contact info

4.9

Excellent

TrustScore 5 out of 5

312 reviews

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4.9

All reviews

(312)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality products

Great quality products. I love the amazing selection of products as well. They ship to Canada too and it didn't take too long. Affordable as well.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

A great experience with my first order

A great experience with my first order. I ordered a brow band (it was perfect and exactly what I thought I ordered), a fancy halter that is beautiful that I l plan to use as a show halter and their diva noseband. The noseband was slightly to thick for my horse’s face and the company made the return very easy.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

absolutely love them!!

I ordered the padded reins and absolutely love them!! It's actually my second pair, not because they broke, but because I wanted them for each of my bridles

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Reasonable replacement items

Out of stock of the crownpeice I was looking for but the replacement parts are reasonable and well crafted. Shipping can take a bit, mine took 10 business days, but was quality.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Fits my Arabian mare perfectly

I have been struggling with getting a correct fit for a bridle on my Polish Arabian mare. I took a look at the measurements you show for the Lumi pony bridle and they were exactly what we needed. Received the bridle and reins and couldn’t be happier with the quality. It fits my mare perfectly, and she really seems to enjoy the padding and comfort fit. May order a bling headband in the future

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

My purchase arrived with small fault. Customer service experience was excellent! Resolved very quickly and easily. This is my fifth bridle and as the others, beautiful soft leather and lovely fit

20 May 2026
Unprompted review
Rated 4 out of 5 stars

The tack i got was well made and…

The tack i got was well made and qaulity. The full fitting dressage bridle had a nosebamd that was too big and bulky for my azteca, and when i contacted lumiere they didnt offer any solution except to buy another noseband and told me the noseband fits more a warmblood yet advetise it fits a full size average horse. Products are well made but is sad when pieces dont work and the only solution offered is to buy parts to a full bridle i already purchased that shouldve fit.

26 May 2026
Unprompted review
lumiereequestrian.com logo

Reply from lumiereequestrian.com

Hi Nikki, thanks for shopping with us! Yes the bridle you purchased, the 'Delta', is advertised as having an especially wide / deep noseband at 7cm depth. This depth of noseband doesn't suit all horse face shapes, and as explained by customer service they look great on Warmblood horses with chunky heads, or heavier breeds. You did purchase a size full, which is standard circumference for a full size noseband.
In a scenario where you have purchased a bridle that doesn't suit or fit your horse, the best thing to do is exchange for another style. We offer 14 day returns or refunds. :)

Rated 5 out of 5 stars

Excellent Customer Service

I contacted customer service about an issue with the crystals in my bridle. I received an immediate response and was sent out replacement parts right away. Super helpful and friendly. Thanks.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

In my urgent search to find a noseband....…

In my urgent search to find a noseband for double bridle that would be functional and not take up my German Riding Pony's whole face...I reached out to the very helpful people at lumiere and was guided to this noseband and it was just what I was looking for

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I am a first time Lumi purchaser

I am a first time Lumi purchaser - I had heard incredible things but the price point always held me back slightly.
However, I got a gorgeous small bridle on sale, which is so soft, and has the most beautiful detail. I brought a pair of padded reins, which are so soft, an absolute luxury to ride with.

I am now looking at purchasing another few bridles for my other horses, they are such great quality, and so soft that I wouldn’t hesitate the price anymore.
I wish I joined the Lumi family much sooner!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Bridle online…

I recently purchased a Bridle online from Lumiere for our new OTT horse. This is my second online purchase from Lumiere. The process is always quick, easy, and reliable. I’m very happy with their service and will continue to buy from them.

Full Name: Nicole Entz, WA

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I love Lumiere Bridles

I love Lumiere Bridles. The quality of the leather is beautiful and soft against the horses skin. The browbands are so gorgeous and really stand out. I have no problems with sizing. I even bought a Lumiere girth because I love the bridles so much and it's fantastic.
Delivery is fast and efficient.

17 May 2026
Unprompted review

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