LumberJack Wood Flooring LtdReviews 

87
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I cannot recommend Jack and his team highly enough! After a frustrating experience with a previous contractor who dismissed my expectations as unrealistic, Jack stepped in and truly exceeded every... See more

Rated 5 out of 5 stars

Absolutely delighted. After 7 years, the engineered oak flooring beneath the roof lantern in the garden room had started to colour fade due to uv. Being a practical person, decided to tackle it mysel... See more

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Rated 5 out of 5 stars

Jack and his team did an incredible job fitting engineered wood flooring throughout our home. They have a fantastic work ethic, completing the work within the specified time frame while keeping a v... See more

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Rated 5 out of 5 stars

A small company headed by a very conscientious, knowledgeable and friendly Polish chap. He came round promptly even though he's based in Reading, some distance away, to see the plan and give us an es... See more

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Company details

  1. Flooring Contractor

Written by the company

Our company provides a professional floor installation, restoration and repair service for all types of hardwood and softwood floors. For the last 15 years, we have successfully built a reputation for both, a quality and competitively priced service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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4.9

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(87)

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Rated 5 out of 5 stars

Would definitely recommend

Polite, punctual, hard-working team. Very impressed with the end result. Nothing was too much trouble.

27 March 2022
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Rated 5 out of 5 stars

The two most pleasant hardworking guys…

The two most pleasant hardworking guys did a brilliant job on a difficult floor with lots of challenges.
No dust no mess very tidy job all done in one day.Thanks.

1 March 2022
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Rated 5 out of 5 stars

The Lumbar Jack Team visited & offered…

The Lumbar Jack Team visited & offered a very competitive quote within a few days of emailing them . A date was booked in for the work a few weeks later. The work was started & finished on time to an excellent standard.
We were very impressed & would highly recommend the team

11 December 2021
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Rated 4 out of 5 stars

Great results for my floor

Great results for my floor - better than I had expected they could achieve given the damage to the original Victorian floor.

7 December 2021
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Rated 5 out of 5 stars

Excellent service

Excellent service. Very friendly and efficient team who did a fantastic job. Would recommend.

24 November 2021
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Rated 5 out of 5 stars

Fantastic new floor

Jacek & his team did a fantastic job of our wood flooring . The work was carried out with minimal disruption & when they had finished the rooms were left spotless they took away the old carpets that they had lifted for the new floor . I would highly recommend for all wood flooring works they are great tradesmen who take pride in their work .

30 October 2021
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Rated 5 out of 5 stars

Neat and a delight to have in our home

Jac and his colleague were a delight to have in our home. The dates for the delivery of the flooring and the installation dates were met - not always the case at this time with Covid-19 isolations. They worked hard and kept disruption, dust and dirt to a minimum. They neatly cut the flooring and skirting boards to meet the dimensions in the room and thus we have a very neat and tidy installation. We are very pleased.

6 August 2021
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Rated 5 out of 5 stars

Just the best!

We cannot fault the service provided by Jack and his team from initial contact to completion of the work. We are delighted with our new parquet floor. The wood used is superb and the quality of installation is outstanding. It has completely transformed the look and feel of our house - and we anticipate it will get even better with age. Thank you so much.

12 July 2021
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Rated 5 out of 5 stars

Our oak floor had been down for 15…

Our oak floor had been down for 15 years with a family of 6 wear and tear.
What a beautiful job its better than new .
The skirting boards were masked , the floors sanded and reoiled .
and best of all no mess. we would highly recommended LumberJack to anyone.

29 June 2021
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Rated 5 out of 5 stars

Jacek and his team were brilliant

Jacek and his team were brilliant. The job was completed to a very high standard and we were kept informed on the whole journey. Nothing was too much trouble and the room was left clean and tidy each day.
I highly recommend them, the quote was competitive and I can’t find anything to say about the work other than brilliant.

20 June 2021
Unprompted review
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Rated 5 out of 5 stars

Great job done quickly

I can't fault the service or the result. They completed a bedroom, hall and stairs quickly and professionally. All the undercutting has been done well and its transformed the areas.

I fully recommend them.

18 June 2021
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Rated 2 out of 5 stars

Fantastic workmanship but poor communication on finished result

I can't fault the workmanship of Lumberjack, they did a flawless job of sanding the floor and applying Clear Osmo oil, they worked very hard and were tidy and professional. Also the price is very competitive. But I'm really unhappy with the colour of the floor - what was a lovely pale blonde Victorian pitch pine floor is now a dark, ugly orange like the inside of a sauna. Also the Osmo Oil is still drying 20 hours later (we were told it would be done in 12) so we've been considerably inconvenienced by not being able to use our kitchen for nearly 24 hours and there are now footprints in the finish because we assumed it would be dry by 12 hours, as they stated. Neither the colour or the dry time were discussed in advance - if the post-treatment colour was going to dramatically change I would have expected this to be mentioned, not left to the customer to research themselves, or worse - find out when it was too late. When I complained just now they said they could have easily applied a water-based finish that would have left the boards the same colour as they were if I'd said in advance, but they just expected me to know this! Clear Osmo Oil sounds to the non-expert like it would be just that - a clear coating that lets the wood colour show through. I'm deeply disappointed and really hope that they communicate better on the dry time and finished colour with future customers as everything else about this business is great. If you're using this company be sure to ask lots of questions before they start work to make sure you get what you want.

11 June 2021
Unprompted review
Rated 5 out of 5 stars

A great job done restoring our floor

A great job done to restore our wooden floor. Men arrived on time and worked diligently to complete the job, leaving us with a beautifully restored floor.

11 June 2021
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Rated 5 out of 5 stars

Excellent wood flooring

Excellent flooring. Jack and his team provided great service. Turned up to appointments as promised. Provided great advice and the results are amazing. We are so pleased with our new flooring and restoration. I would have no hesitation in recommending them.

10 June 2021
Unprompted review
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Rated 5 out of 5 stars

We were thrilled with the results

We were thrilled with the results. We wanted to refresh our oak flooring but wanted a slightly darker stain. The men were really professional. They did an excellent job and took time to finish the flooring to a very high standard. I would definitely recommend Lumberjack Flooring!

21 May 2021
Unprompted review
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Rated 5 out of 5 stars

Lumber Jack did a really excellent job…

Lumber Jack did a really excellent job restoring the oak floor in a bedroom, keeping the character of the floor which in a 16th Century House was essential but also bringing out the natural beauty of the wood. Thrilled with the results and would definitely recommend

18 May 2021
Unprompted review
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Rated 5 out of 5 stars

My lovely new floor

I wanted to refresh my whole ground floor timber boarding as it was looking tired and dull. Lumberjack did a lovely job in bringing a great satin clear surface and we were delighted. The job was efficiently carried out by two friendly guys in time and as quoted for.
I would have no hesitation in recommending Lumberjack flooring to anyone wanting to do this type of work.

5 May 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent wooden flooring restoration by Lumberjack

Lumberjack proved thoroughly professional, conscientious and dependable from start to finish. Communication was particularly good at all stages. Jack provided good initial advice on our various options, from wooden flooring restoration to replacement. After deciding on restoration, Covid measures were in place throughout the work. Disruption was minimised and no dust was experienced, which was impressive considering that the floors in five rooms were sanded. The result is extremely high-quality - the flooring has been restored to its original beauty, it is ‘as good as new’. We have no hesitation in recommending the services of Lumberjack!

8 April 2021
Unprompted review
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