ludlowthompson Reviews 1,045

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Beth made the whole sales experience absolutely wonderful. She worked tirelessly to find good buyers, she was so patient with us. The thing that was the most stand out, was her communication and trans... See more

Rated 5 out of 5 stars

Stephen Graham was an absolute star! He sorted us out with a beautiful property to rent at short notice and has been unfailingly responsive, efficient and kind throughout the whole process. Moving is... See more

Rated 5 out of 5 stars

Had two viewings today with Myles Simon, and couldn’t have asked for a better estate agent! He was extremely friendly and helpful, even guiding me to other properties which might be more relevant for... See more

Rated 5 out of 5 stars

Jamie Newton has been our main contact since registering to buy. He has been incredibly responsive and very flexible offering up an evening viewing appointment on a property very recently on the marke... See more

Company details

  1. Real Estate Agents

Written by the company

Established in 1993, ludlowthompson is one of London's leading independent Estate Agencies, offering a range of services including residential sales and lettings, property management and buy-to-let services. Our professional and pro-active approach means we concentrate on maximum performance, maximum communication and maximum trust at all times - and we get results! Last year alone we let/sold over £1bn worth of property and over 9,000 people rent/let with us across London.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Ludlow Thompson

All the team at Ludlow Thompson have been extremely reliable and helpful with regard to my rental property. They are very responsive and give great support and advice. In particular Jibby Phillip has been instrumental in ensuring my property has been continuously rented at a very good rate. I would definitely recommend this company.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Lettings Team

Really quick, reliable from Jibby and the lettings team at Ludlow Thompson in Oval. They have found reliable tenants for our property on three occasions and we've always been very impressed with the service they provide.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Oval Lettings office, Jibby

Jibby at the Oval Lettings office again provided a thoroughly professional service, securing fresh tenants when tenancy expired and ensured a seamless transfer from one tenancy to the next.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I rented my flat through Ludlow Thompson Oval. Jibby Philip was highly professional and thorough. He communicated clearly, responded to questions quickly and was proactive in helping. Overall he offered an excellent service and made the process smooth.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

We started using Ludlow to rent and manage our flat in Vauxhall about 5 years ago.

We entered into the relationship with an open mind and it has been a very good experience for us.

Jibby the overall manager is great to work with - he has done a fantastic job for us (finding tenants and across the life cycle) and has always made us feel like we are in safe hands. From our perspective he’s the face of Ludlow

We also have a super responsive property manager Sushmita who keeps our tenants happy, which is super important she swiftly deals with issues

The entire team at Ludlow is great
Thank you

30 July 2023
Unprompted review
Rated 5 out of 5 stars

Ashley was great! Go for ludlowthompson

You can absolutely count on LudlowThompson to help you find your next flat. They are extremely professional and helpful people, and I am happy to say they were kind and supportive through the process of looking for a flat. Ashley was exceptional. He went the extra mile to make sure the viewing went perfect and you could tell he also cared not to disturb the previous tenant. Would recommend 10/10!

28 July 2023
Unprompted review
Rated 1 out of 5 stars

Agency is a scam

Agency is a scam. Communication is poor and they withhold information in the name of cooperate greed. I would not recommend unless you want to waste well over a week to end up with them going back on their deal.

27 July 2023
Unprompted review
Rated 1 out of 5 stars

Worst company I have ever had to deal…

Worst company I have ever had to deal with!!

Highly unprofessional, you have to chase them up for every single issue as they will completely ignore you, you will be told different things from different people from the team making the whole thing complicated!

They have been very unclear about their intention about the house as after taking the deposit they have then made up an excuse to put the property back on the market

Honestly never struggled so much with an agency! Completely a waste of money and time in a challenging situation like having to move into a new property

Also the team have been very rude and they didn’t even responded to our calls, and after days they send an email saying that they wanted to cancel for no reason without any prove, after asking them for nothing but a report!!

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Super helpful agents

Super helpful agent who was responsive and chatty, answered all my questions well and remained in contact throughout the viewing process with check ins (thanks Daniel!). Recommend!

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Very professional rental viewing with Daniel

Ludlow Thompson were easy to arrange a viewing with over the phone. Our agent Daniel Scott was really professional and knowledgeable about the property and area and very patient bearing with us while we tried to find the property. Couldn't rate highly enough.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Daniel was wonderful

Daniel was wonderful, he stayed and waited for us when we were late due to getting lost after work hours. he was friendly, knowledgeable and took the time to listen and answer all of our questions even after 7 pm.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic agent Daniel Scott

Our agent Daniel Scott made the experience very seamless and easy.

Unfortunately when going for the viewing we got lost and ended up at the wrong flat however Daniel was nothing but helpful and communicative to assist us in finding the correct location.

Additionally his knowledge of the property and area greatly assisted in making our decision to apply for the apartment.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

A great agent to deal with

Alina was a great help both before and after the viewing I had. Information was promptly provided or requests taken away and dealt with. If I was looking for property in the area again I would definitely recommend Alina to help with a search.

6 July 2023
Unprompted review

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