Your team, specifically Anna & Delaney, were very quick to help me with trying to change my shipping address. I first email support then went on the website & asked for help. In both cases, I got answ... See more
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Company details
Written by the company
The epitome of affordable luxury with our exquisite collection of watches. Perfectly blending style, quality, and value, our timepieces are designed to elevate everyday elegance.
Contact info
United States
- hello@luckyfours.com
- luckyfours.com
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Excellent product
Excellent product, even better customer service. If you have any issue whatsoever they will take care of it instantly, no questions asked. I can’t say the same for their competitors. Customer for life.
Your team
Your team, specifically Anna & Delaney, were very quick to help me with trying to change my shipping address. I first email support then went on the website & asked for help. In both cases, I got answers fairly quickly. Unfortunately my packet was in transit so nothing could be done, however, both replied quickly & were both willing to help. Thank you very much!
Items arrived looking just as good as…
Items arrived looking just as good as pictured!
Highly recommend
Highly recommend. Fast shipping and great quality watches. Enhanced my look for sure. I’ll be back for another round very soon
Respectful and responded quickly and…
Respectful and responded quickly and still waiting for my shipment I cannot wait
The watches are beautiful and great…
The watches are beautiful and great quality for the price, the black box feels like Real leather and they arrived quickly. I was shocked by those products and recommend them to everyone !
Happy with my response
The response was fast and informative. The customer service was excellent. It addressed my concerns and followed through with a breakdown of the way shipping and shipping details work.
You guys were very nice and…
You guys were very nice and understanding in me wanting to return my watch
I got my watches in a timely order and…
I got my watches in a timely order and they came into look great
I like that customer service always responses are quick
I like that customer service always responded to my questions / inquires in a timely manner . The shipping courier in the other hand needs to be better. The out for delivery with no in between updates is frustrating.
Reliable and good company
I got the bogo deal one watch was defective and I emailed them and that’s it I got sent a new watch very reliable customer service and great watches
Second purchase
Second purchase, I am happy with watch and team. Helped me to track my order.
Bad quality and poor customer service.
I ordered two sets of watches from Lucky Fours, and unfortunately, I had a very disappointing experience.
First order: I received a set of four watches, but the quality was much worse than I expected. The watches look and feel very plasticky, seem prone to damage, and scratch very easily. Because of the quality, I decided to return them and request a full refund. However, I was informed that a 15 percent would be deducted from my refund.
Second order:This is an even bigger issue. The second set of watches was never delivered to me. I contacted Lucky Fours to find out what happened to the order, but I did not receive a clear response or an explanation about where my watches were or what had happened to the shipment.
Overall, I am very disappointed with both the product quality and the customer service. I expected much better, especially regarding communication and handling an order that was never delivered.
Great customer service
Great customer service, my order was lost in transit yet my shipping provider never contacted me. After reaching out, within a short amount of time someone reached out to me from the lucky fours team to resolve the issue efficiently and effectively. I now have a replacement order sent for the same package!
Great service
Great customer service! Very quick in help when had trouble with one of my orders. Sent me a replacement right away.
They responded very quickly and were…
They responded very quickly and were very helpful I love the watches and the brand thank you!
Amazing!
Amazing! very helpful and informative. The deals are right on time and help make everything so much more easier. Not only are they helpful but so are the people.
The resizing tool sucked
The resizing tool sucked, it broke so fast and now I have to take it to a jeweler (I used it correctly). The support person was awesome, I put in the wrong shipping address and they helped me sort it out really fast and were really polite.
was good
was good, refund worked well. Watches are exactly what you expect. TOP
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