Lucky Fours Reviews 

1,549
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the attractive product designs, noting how affordable and stylish the watches look for daily wear. Consumers consistently point out that customer support is exceptionally helpful and responds very quickly to resolve any unexpected problems. People really appreciate the professional communication and the reliable assistance provided throughout the entire purchasing process. Some reviewers were not happy with the poor quality and defective parts found in certain delivered items. A few people also mentioned that resizing tools broke easily and shipping times experienced frustrating delivery delays.

What people talk about most

Product

Consumers find product to be overwhelmingly satisfying, frequently praising the beautiful designs, great... See more

Customer service

Customers had positive experiences with customer service, frequently praising the professional and polite... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the affordable price point... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting fast and efficient... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising quick communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your team, specifically Anna & Delaney, were very quick to help me with trying to change my shipping address. I first email support then went on the website & asked for help. In both cases, I got answ... See more

Rated 5 out of 5 stars

Excellent product, even better customer service. If you have any issue whatsoever they will take care of it instantly, no questions asked. I can’t say the same for their competitors. Customer for life... See more

Rated 5 out of 5 stars

Communication is first rate. I received emails from them about adjusting the bracelets, and all along the way regarding shipping. I asked one question via email and got a fast response.

Rated 5 out of 5 stars

This was my second time purchasing from this company. I decided to get my grooms men and woman watches as a token of my appreciation. Mason took great care of me through the process. Thank you guys &... See more


Company details

  1. Watch Store

Written by the company

The epitome of affordable luxury with our exquisite collection of watches. Perfectly blending style, quality, and value, our timepieces are designed to elevate everyday elegance.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(1,549)

1,161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product, even better customer service. If you have any issue whatsoever they will take care of it instantly, no questions asked. I can’t say the same for their competitors. Customer for life.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Your team

Your team, specifically Anna & Delaney, were very quick to help me with trying to change my shipping address. I first email support then went on the website & asked for help. In both cases, I got answers fairly quickly. Unfortunately my packet was in transit so nothing could be done, however, both replied quickly & were both willing to help. Thank you very much!

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Fast shipping and great quality watches. Enhanced my look for sure. I’ll be back for another round very soon

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Happy with my response

The response was fast and informative. The customer service was excellent. It addressed my concerns and followed through with a breakdown of the way shipping and shipping details work.

23 September 2026
Unprompted review
Rated 1 out of 5 stars

Bad quality and poor customer service.

I ordered two sets of watches from Lucky Fours, and unfortunately, I had a very disappointing experience.

First order: I received a set of four watches, but the quality was much worse than I expected. The watches look and feel very plasticky, seem prone to damage, and scratch very easily. Because of the quality, I decided to return them and request a full refund. However, I was informed that a 15 percent would be deducted from my refund.

Second order:This is an even bigger issue. The second set of watches was never delivered to me. I contacted Lucky Fours to find out what happened to the order, but I did not receive a clear response or an explanation about where my watches were or what had happened to the shipment.

Overall, I am very disappointed with both the product quality and the customer service. I expected much better, especially regarding communication and handling an order that was never delivered.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, my order was lost in transit yet my shipping provider never contacted me. After reaching out, within a short amount of time someone reached out to me from the lucky fours team to resolve the issue efficiently and effectively. I now have a replacement order sent for the same package!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great customer service! Very quick in help when had trouble with one of my orders. Sent me a replacement right away.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing! very helpful and informative. The deals are right on time and help make everything so much more easier. Not only are they helpful but so are the people.

21 September 2026
Unprompted review
Rated 4 out of 5 stars

The resizing tool sucked

The resizing tool sucked, it broke so fast and now I have to take it to a jeweler (I used it correctly). The support person was awesome, I put in the wrong shipping address and they helped me sort it out really fast and were really polite.

21 September 2026
Unprompted review

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