Luckinwish Reviews 

2,066
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently not receiving items or experiencing extremely long delivery times, often without any tracking information or confirmation. Reviewers also expressed dissatisfaction with the products themselves, noting that items often did not match the advertised pictures or descriptions, and some even arrived faulty or incomplete. A major point of frustration was the lack of communication, as numerous attempts to contact the company via email went unanswered, making it difficult to resolve issues or obtain refunds. Conversely, a small portion of people felt satisfied with their purchases, finding the items to be of good quality and receiving them in a timely manner.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting that items ordered... See more

Product

Clients share negative opinions on product quality, frequently reporting that items are not as described or... See more

Response time

Reviewers express significant dissatisfaction with the company's response time, particularly regarding email... See more

Delivery service

Customers had negative experiences with delivery service, with many reporting that their orders never arrived... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting that refunds are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Terrible Ordered a web shooter, Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my mon... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(2,066)

270 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor

When items were delivered they were very poor quality, waste of money

23 November 2025
Unprompted review
Rated 1 out of 5 stars

Possible scam

Was promised order within 5 days but still not received it yet. Have emailed them twice to try and get an answer but they do not reply. Stay away from this company

17 November 2025
Unprompted review
Rated 1 out of 5 stars

£130 spent on practically nothing. not as advertised.

i spent £130 on some what i believe to be herbal diffuser vape replacements to aid me and some of my friends to stop smoking however when it came it was completely not as advertised. the vape pens were completely different as advertised in the tiktok videos. literally just pens with herbal sticks in them. a joke

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid , complete scam , false video advertising of the whiskey advent calendar ( half price at £14) showing miniature bottles with actual whiskey inside … what you receive are thumbnail size fake bottles … pathetic

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

I didn’t even want to give it 1 star if I’m honest. I ordered 2 birds that are remote controlled. They advertised when you open the box the bird starts flying and there is a remote control with it. Nope I had 2 badly made bird toy no moving bird no remote. This company should be made to close down they are false advertising

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, ordered flying bird for my cat and just received an overpriced stuffed bird that does not fly! I wish I had read the reviews first!

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Concerned customer

I’m so pleased I looked up this company - I was going to order 2 shut the box approx £28 in total but thanks to the reviews I will not be going ahead ..

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Wish I had looked on here before ordering- SCAMMERS!!!

Wish I had looked on here before ordering- SCAMMERS!!! No reply to emails, no dispatch, no delivery, nothing. Just googled them and then looked on here, they are a bogus company, scammers. Put a dispute in for my money back! DO NOT BUY FROM THEM! Disgusting company.

8 November 2025
Unprompted review

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