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Lucen Software Reviews 5,578

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers had a great experience with this company. Many customers find the tool to be a powerful and intuitive solution for creating professional-looking timelines, often highlighting its ease of use and ability to save significant time compared to manual methods. People appreciate the visual output, the handling of data, and the variety of templates and customization options available, which contribute to clear and impactful presentations. The seamless integration with PowerPoint and Excel is frequently praised, making it a valuable asset for reporting and project management. However, some customers also noted that the tool can be slow and clunky, particularly the expert version, and that it sometimes requires manual adjustments for spacing and fitting timelines onto slides. There are also concerns about the lack of certain integrations, such as with Workfront or Azure DevOps, and issues with syncing between the PowerPoint plug-in and the web app. Mac users specifically mention limited features and performance issues with the online version.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the tool is intuitive, easy to... See more

Product

Consumers find the product to be ambiguous, with some considering it a powerful and valuable tool, especially... See more

Application

Users describe ambiguous interactions with the app, with many praising its functionality and time-saving... See more

Website

Customers had negative experiences with the website, citing issues such as a lack of synchronization between... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to create the sort of timeline slide that has helped to explain some interconnected projects. I would like to be able to update from Workfront, an Adobe product. What I can do is download t... See more

Company replied

Rated 4 out of 5 stars

Office Timeline does what it promises. Generating timelines from excel is super easy and it creates beautiful powerpoint timelines. Some minor improvements can still be made (for example working with... See more

Company replied

Rated 3 out of 5 stars

The tool does well with initial set up but does not handle changes or large projects well. It often randomly seems to adjust spacing that results in having to manually adjust the entire timeline. Ther... See more

Company replied

Rated 3 out of 5 stars

Pros: I like the way it create the visuals, how the data is handled, the templates switching and creation, the timeline tiers, the options to place the titles. Cons: No easy way to copy- paste seve... See more

Company replied


Company details

  1. Software Company

About Lucen Software

Written by the company

Lucen Software (formerly Office Timeline) is a Microsoft-native clarity platform that helps organizations transform complex work into clear, actionable insight. Built for teams working in Microsoft 365, Lucen enables users to plan, visualize, track, and communicate projects directly within familiar tools like PowerPoint, Excel, Teams, and Planner, making it easier than ever to stay aligned without leaving the applications your teams already rely on every day.

The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.

By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.

Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.

See the Platform in Action: Watch on YouTube
Follow us on LinkedIn : Lucen Software
e-mail: sales@lucensoftware.com

Try Lucen risk-free

Your satisfaction matters to us.

Every new Lucen subscription includes a 30-day Money Back Guarantee. If Lucen does not meet your expectations within the first 30 days, we will issue a full refund.

Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

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Rated 2 out of 5 stars

Pure crap

Pure crap. there is no sync between the Powerpoint plug-in and the web app, plus you can't import Powerpoint. So you have to export to excel, then import to the web version. The expert version is so slow it's completely un-useable. Unless all users are premium you get a water mark on the web app, and unfortunately even once all users are premium you can't remove it without completely rebuilding the project. Lucen obviously has put more time in to monetizing the product than making sure it remains a value added product.

5 June 2026
Unprompted review
Rated 3 out of 5 stars

Office timeline expert slowed the whole program

Office timeline pro worked great, but when we upgraded to Expert the program runs so slow and sometime crashes to the point when sometimes I avoid using it.

13 May 2026
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Reply from Lucen Software

Hello Randy,

Thank you for the feedback — we're sorry to hear things haven't been working as expected.

We'd love the chance to turn this around. Feel free to reach out to us directly at timeline-support@lucensoftware.com
and we'll do our best to help get everything sorted out for you.

Best regards,
Tina
Customer Success | Office Timeline

Rated 1 out of 5 stars

Too heavy.

Too heavy.
Ununderstandable restriction, e.g., unreasonable and uncustomizable space on the right in the slide.

13 May 2026
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Reply from Lucen Software

Hello Yosuke,

Thank you for the feedback — sorry to hear the experience hasn't been smooth.

We'd love to understand more about what you're running into. Please don't hesitate to reach out to our support team directly at timeline-support@lucensoftware.com.

We really want to make this right for you — reach out and share more details so we can turn this experience around.

Hope to hear from you soon.

Best regards,
Tina
Customer Success | Office Timeline

Rated 1 out of 5 stars
Lucen Software logo

Reply from Lucen Software

Hello,

Thank you for sharing your feedback and we are sorry to hear the experience hasn't been smooth.

We'd love to understand more about what you're running into. Please don't hesitate to reach out to us directly at support@officetimeline.com and we'll be happy to look into it and help get things working as expected.

Best regards,
Tina
Customer Success | Office Timeline

Rated 2 out of 5 stars

Really slow software

Really slow software. Not user-friendly. Making changes to the timelines is too manual - tasks need to be more automated.

25 April 2026
Lucen Software logo

Reply from Lucen Software

Hello Ashley,

Thank you for the honest feedback. We're sorry the experience hasn't matched what we aim to deliver.

For performance, our support team at support@officetimeline.com would be glad to look into this directly and confirm you're on the latest version, which includes a number of speed and stability improvements.

On the manual side, this is something worth exploring further. Our Expert plan includes data connectivity and auto-refresh, which lets your timeline update automatically when your source data changes — which sounds like it could directly address what you're describing. Here's a quick breakdown of what's available across plans: https://support.officetimeline.com/difference-between-office-timeline-add-in-editions

We'd genuinely like to help turn this around. Please don't hesitate to reach out.

Best regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Feedback

At the beginning was a little bit difficult to use it (I didn't saw any training videos), but after keep using the tool, it works great, very friendly, I love it.

Just a comment, my laptop got slow after installing this add in, so I'm taking a look to see if this add in is causing the issue or not.

27 April 2026
Lucen Software logo

Reply from Lucen Software

Hello Sergio,

Thank you for the kind words and for sticking with it — so glad to hear it's been a great experience once you got the hang of it.

For future reference, we have a Learning Center containing training videos and resources that can help make the learning curve much smoother: https://www.officetimeline.com/learning-center

Regarding the performance on your laptop, we're sorry to hear about the slowdown — we'd love to help look into whether the add-in is contributing to it. Feel free to reach out to our support team at support@officetimeline.com and we'll be happy to dig into it with you.

Thanks again for taking the time to leave a review.

Best regards,
Tina
Customer Success | Office Timeline

Rated 3 out of 5 stars

pretty good

It s a pretty handy tool, however I struggle sometimes to fit the timeline I ve created in a PPT slide for example...We often have to cxreate a screenshot of the schedule prior to insert it in a PPT page.

23 April 2026
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Reply from Lucen Software

Hello Pierusuk,

Thank you for your kind words and for taking the time to share your feedback.

We're glad you're finding the tool handy — and we hear you on the timeline fitting challenge. There are a couple of options that might help — our space optimization features can help condense the layout, and PowerPoint also allows you to resize your slide dimensions to better accommodate larger timelines.

We'll be sharing some helpful articles below that walk you through these options — hopefully they save you that extra screenshot step.

If you have any questions, our support team is always happy to help.

Best regards,
Tina
Customer Success | Office Timeline

https://support.officetimeline.com/how-to-fit-more-tasks-on-the-slide

https://support.officetimeline.com/fit-more-data-on-the-timeline-slide

https://support.officetimeline.com/how-to-resize-your-slide-for-optimal-printing

Rated 5 out of 5 stars

This tool became indispensable in…

This tool became indispensable in creating attractive visuals for executive presentations. It immediately added clarity and decreased the number of follow-up questions. Definitely worth adding to your "arsenal" of PM tools.

22 April 2026
Lucen Software logo

Reply from Lucen Software

Hello Dmitri,

Thank you so much for taking the time to share your experience.

It's wonderful to hear that Office Timeline has made such a tangible difference in your presentations — that's exactly what we aim for.

If you ever have any suggestions along the way, we'd love to hear them. We're glad to have you on board!

Best regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

I started using Office Timeline early…

I started using Office Timeline early 2018 and since then it has been my go-to tool for all my planning work. I've created more than 300 timelines these past years and I can't thank you enough for such a wondeful app

21 April 2026
Lucen Software logo

Reply from Lucen Software

Hi Adrian,

Thank you so much for your kind words and for your loyalty over the years. It's incredibly rewarding to know that Office Timeline has been a reliable part of your work.

If you ever have any suggestions or feedback, we'd love to hear them — we look forward to continuing to support you!

Best regards,
Tina
Customer Success | Office Timeline

Rated 4 out of 5 stars

An excellent tool for visually compelling timelines and plans

Office Timeline is an excellent tool for producing visually compelling timelines and plans. The presentation capabilities are the strongest suit of this PowerPoint Add-On. It is a valuable tool but does take some time to learn how to operate in order to generate the display qualities that you desire.
One major limitation which should be understood is the page sizing which is restricted by the MS PowerPoint page orientation / parameters.

13 April 2026
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Reply from Lucen Software

Hello David,

Thank you for your thoughtful review and kind words. We're thrilled to hear that Office Timeline has been valuable for your presentations.

Regarding the learning curve, we actually have webinars covering quick start guides and best practices that can help you get up to speed much faster - feel free to register for them here: https://www.officetimeline.com/learning-center/live-training . Our support team is also always on hand if you need any additional assistance.

As for the page sizing, it's worth knowing that PowerPoint's built-in slide resize feature gives you quite a bit of flexibility to customize the dimensions to your needs. Please check the steps here: https://support.officetimeline.com/how-to-resize-your-slide-for-optimal-printing

We hope that helps and look forward to earning that fifth star!

Best regards,
Tina
Customer Success | Office Timeline

Rated 4 out of 5 stars

Great experience

Once you get used to it, it is quite easy to use. it looks great for HL timelines. Only downfall is the amount of info that you can fit on a slide, which is a PowerPoint issue, not a timeline issue. Very happy over all.

11 April 2026
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Reply from Lucen Software

Hello Phelim,

Thank you for the kind words and for taking the time to share your experience. We're glad to hear Office Timeline has been a great fit for your timeline presentations.

Great point on the slide space — while PowerPoint slides do have their limits, resizing the slide dimensions natively in PowerPoint can provide a lot more room to work with and fit more content. Here's an article that shows how: https://support.officetimeline.com/how-to-resize-your-slide-for-optimal-printing .

If you would like more guidance on that, we're happy to help! We hope that little tip makes the experience even better and earns us that extra star!

Best regards,
Tina
Customer Success | Office Timeline

Rated 3 out of 5 stars

The templates are not user friendly

The templates are not user friendly. Also I find it difficult to move the plan towards the top once it's completed. I would just like to move the whole thing around without having to re-do the boxes and everything else. It quite time consuming.

9 April 2026
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Reply from Lucen Software

Hi Naomi,

Thank you for taking the time to share your feedback — we're sorry to hear the experience hasn't been as smooth as we'd like.

We'd love to understand a bit more about what felt difficult with the templates so we can look into it further and improve.

As for moving the timeline around, there is a drag and drop option available directly within Edit Timeline — you can see how it works here: https://support.officetimeline.com/rearrange-tasks-by-dragging-and-dropping . This should allow you to reposition everything without having to redo any of the boxes or elements, which should save you a lot of time.

If you're still running into trouble after giving it a go, feel free to reach out to us directly at support@officetimeline.com and we'll make sure to get it sorted for you.

Best regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Download and setup was simple.

Download and setup was simple.

I used Office Timeline at my previous job and have gotten use to the differences between editing an Office Timeline slide and a regular PowerPoint slide. Once you are comfortable with that it is a breeze to setup and maintain. I love the new features, with actual vs. planned and the timeline edit is much improved over a couple of years ago. Also, so many new templates to choose from. My co-workers at my new job are very impressed with the professional timelines I am able to produce.

19 March 2026
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Reply from Lucen Software

Hello Chris,

Thank you for the kind words and for choosing Office Timeline again.

It's great to hear that the new features have been useful and that your co-workers are impressed with the results. We're always excited to keep adding to it — stay tuned! And if you ever have suggestions along the way, we'd love to hear them.

Best regards,
Tina
Customer Success | Office Timeline

Rated 1 out of 5 stars

Mac Compatibility

Would be great if there was mac compatibiity. I am struggling with basic connection to Jira with the web app (your team is helping me! 5 stars for them).

4 April 2026
Lucen Software logo

Reply from Lucen Software

Hi Tess,

The kind words about our team truly made our day — thank you!

We'd like to shed some light on the compatibility side — we do support Mac, however the add-in is built for Windows only, so the Online version would be the right fit for you.

We also noticed you've been trying the Online version and ran into an issue — we're already working on getting that sorted so you can get back on track.

Since the add-in license you recently purchased isn't compatible with Mac, we'd be happy to process a refund and help you get set up with an Online license instead — just let us know if that works for you!

Best regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

I recommend Office Timeline to my…

I recommend Office Timeline to my colleagues. Office Timeline makes it easy to illustrate complex schedules and makes changes to schedules easy.

31 March 2026
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Reply from Lucen Software

Hi Andy,

Thank you so much for your kind words and for recommending Office Timeline to your colleagues!

We’re thrilled to hear it’s helping you visualize schedules and make updates easily.

Best regards,
Bianca
Customer Success | Office Timeline

Rated 5 out of 5 stars

The Edit timeline feature is actually…

The Edit timeline feature is actually so good. you drag things around and the dates just... update. dependencies follow along, you can see planned vs actual, critical path is right there. And you can add a new swimlane project directly on the timeline which sounds small but saves me every single day. not much else to say, it just works.

29 March 2026
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Reply from Lucen Software

Hello Joanne,

Thank you so much for taking the time to share your experience.

We're happy to hear that Edit Timeline is making a real difference in your day-to-day. Knowing it just clicks and saves you time is exactly what we're here for.

And as always, if you ever have suggestions or feedback, we'd love to hear from you.

Best regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Smartsheet works great with Office Timeline

I've mainly used the Smartsheet for tracking items/initiatives and the Office Timeline for the presentation part. Having them connected simplifies things and makes sense. I just pull it in and with a bit of time, tweaking the colors, formatting, and voilà the slides look right an ready to go.

It's one of those things you don't really think about once it's set-up, saving you time throughout the day.

24 March 2026
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Reply from Lucen Software

Hi Jim,

Thank you so much for your kind words! We’re delighted to hear that Office Timeline is helping streamline your workflow and making your presentations easier to create. Feedback like yours is exactly why we love what we do—helping teams save time while producing polished, professional results.

Wishing you continued success with your projects!

Best regards,
Bianca
Customer Success | Office Timeline

Rated 5 out of 5 stars

Been using Office Timeline and honestly…

Been using Office Timeline and honestly it just makes things way easier. Timelines look good without much effort and it saves me a ton of time. Super useful overall.

21 March 2026
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Reply from Lucen Software

Hello,

Thanks for taking the time to share your experience—we really appreciate it. If you ever have thoughts or questions down the line, don’t hesitate to get in touch.

Wishing you continued success with your work!

Kind regards,
Tina
Customer Success | Office Timeline

Rated 2 out of 5 stars

Mac user

Mac user: ineffective and very slow tool using PC and parallels desktop or a PC directly.

Other item to resolve is the ability to link both plan and actual from different sheets - that can be shown on the same timeline schedule

20 October 2025
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Reply from Lucen Software

Hi Katie,

Thank you for your feedback — we appreciate you sharing this, and I’m sorry to hear your experience wasn’t as expected.

At the moment, the PowerPoint add-in isn’t compatible with macOS (including Parallels or other virtual environments). For Mac users, we usually recommend Office Timeline Online since it runs in the browser, though it does have a different feature set than the add-in.

We also really value your suggestion around linking plan and actual data from different sheets — thank you for calling that out.

Your input means a lot and helps us improve.

Cheers,
Bianca
Customer Success | Office Timeline

Rated 5 out of 5 stars

This has been so quick and easy to…

This has been so quick and easy to use!!I gotta say it’s made my life so much easier. Thank you.

8 January 2026
Unprompted review
Lucen Software logo

Reply from Lucen Software

Hello,

Thank you for sharing your feedback!

Hearing that our solution is making a real difference for you is incredibly rewarding for our team. We’re grateful you chose us and appreciate you sharing your experience.

If there’s ever anything we can do to support you further, we’re just a message away.

Kind regards,
Tina
Customer Success | Office Timeline

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