Luca Faloni Reviews 1,100

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the exceptional fabrics, craftsmanship, and timeless design. Many people highlight the excellent service, with staff being described as friendly, helpful, and professional. Consumers also appreciate the fast delivery and the thoughtful packaging, which often includes personalized touches. However, some customers have expressed dissatisfaction with product durability, specifically mentioning issues with garments shrinking or seams unraveling after washing. There have also been occasional reports of inconsistent quality control, particularly with cashmere sweaters and sizing variations between similar products. A few people also experienced problems with delivery services, finding them clumsy or inefficient.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality of the... See more

Quality

Users describe positive interactions with quality, frequently praising the exceptional fabrics, high... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, friendliness, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their attentiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luca Faloni is a top notch company with excellent, high quality Italian made clothing and accessories. When a light weight cashmere sweater didn’t fit as I had hoped, I received easy guidance with UPS... See more

Rated 5 out of 5 stars

Service was as usual spot on from the salesperson remembering I was there a few weeks earlier and asked if I was happy with everything to suggestions on what might work for me after we spoke for a... See more

Rated 5 out of 5 stars

The quality and value of the pieces are exceptional. Everything feels thoughtfully designed and expertly crafted. The pieces work seamlessly together. Their style is timeless. I also love the look bo... See more

Rated 5 out of 5 stars

Incredible quality, from the fabric, design and production. The shirts are easily adapted at a taylor which I always do get that perfect fit around the waist and arms. The colors are vibrant and beaut... See more


Company details

  1. Fashion Designer
  2. Men's Clothing Store

Written by the company

Discover Luca Faloni menswear collection, crafted in Italy with the finest materials and a modern fit. Linen Shirts, Linen Trousers, Cotton Piqué. Free Worldwide Shipping & Returns.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love Luca Faloni

Love Luca Faloni! Great quality products, traditional Italian style at its best. Staff very helpful without being overly fussy & intrusive. As a 58 yr old man, It’s my ‘go to’ for quality clothes.

26 July 2025
Unprompted review
Rated 4 out of 5 stars

What I miss

I am missing a collection of classic overshirts, any idea to get this done?

5 July 2025
Unprompted review
Rated 5 out of 5 stars

What a great bag!

What a great bag!
I bought a leather weekender and was instantly impressed – beautiful design and top-notch quality. My wife loved it too, so… I ordered a second one as her birthday gift 😉
Fast delivery and nicely packaged. Super happy!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Luca Faloni

Hi, I just wanted to say that the fashion design and the quality of this Italian label it’s high standards, make me proud to be Italian, thanks

19 July 2025
Unprompted review
Rated 5 out of 5 stars

All good!

Items and materials are very nice as expected. Best part is delivery; very nice packaging, fast and smooth delivery. Everything was great!

29 July 2025
Unprompted review
Rated 5 out of 5 stars

First experience with LF

This was my first experience with LF. I wanted a new linen shirts for my vacation. First I ordered regular fit then I thought maybe their slim fit look better on me then I ordered same shirts in slim fit. Both time items was delivered in the next day which is really fast. Packaging was lovely and beautiful with personalized note and candies. Quality, fit and feeling in shirts are impeccable. Only thing I regret is that I've not ordered anything from LF before because I've heard about and known this brand many many months before. Definitely good value for money.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Speedy delivery, excellent fit and design.

Speedy delivery, superb fit (if you are slim) and excellent materials.
Our only slight complaint about the shirts, and I have 8 or 9, is that they can be difficult to iron particularly as inside flaps are loose.
However, regularly commented upon for such a stylish design.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and a Seamless Experience

I had an incredible experience with this fashion company, their customer service is truly unmatched. I made an error with my order, and both Giulia and Alessia responded quickly, kindly, and went above and beyond to resolve everything seamlessly. It’s rare to come across such attentive and professional service, and I genuinely wish every company operated like this. I would absolutely recommend them and look forward to shopping with them again!

23 July 2025
Unprompted review
Rated 5 out of 5 stars

This is my second purchase and I am…

This is my second purchase and I am 100% satisfied!
The quality of the clothes are hi end!
The key that made all the difference is the size,please pay attention to the the size guides,you will probably
choose one size smaller than usual!
Additionally the shipping time is 1,2 days max!

22 July 2025
Unprompted review

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