Luca Faloni Reviews 1,096

I had a great experience at Luca Faloni, largely thanks to Lorenzo. From the moment I walked in, he was attentive without being pushy, genuinely knowledgeable about the products, and clearly cared about making sure I found the right pieces rather than just making a sale.

He took the time to walk me through the different fabrics, fits, and styles, and his attention to detail really stood out. The quality of the garments speaks for itself...beautifully made, great materials, and timeless design... but having someone like Lorenzo who understands the brand and knows how to guide you properly makes a big difference to the overall experience.

It felt considered, professional, and personal. Exactly how luxury retail should feel. I’ll definitely be returning.

I happened upon the brand when searching for quality winter wear. I have since ordered over 5-10 tops and a few caps. I feel I’ve been searching for this brand for a long time- it’s the quality and fit.

I ordered 4 pieces so far: cardigan, gloves, t-shirt and cashmere jeans. The quality of all these are great, with an exception of gloves - i would rate them 3/5, while other pieces will receive 5/5 - this is due to many flaws on the skin (minor issue, but still), they fit well, but I expected more in terms of outer side quality. Jeans and cardigan are super nice, tshirt is great as well - good fit, just be careful with washing!
The customer support is great and You can count on them!

Incredible quality, from the fabric, design and production. The shirts are easily adapted at a taylor which I always do get that perfect fit around the waist and arms. The colors are vibrant and beautiful, I’m not buying shirts anywhere else now other than in this store.

Luca Faloni, made their product with the finest quality materials and fabrics, range from cashmere to wool, with just right prices. their services are excellent. i bought from them online, and I got the right products with excellent packaging and personalized statements.

it is always good to visit luca faloni. i had never been to the new york shop. very nice. salesmen were not too familiar with the products and sizes. most everybody was friendly

It’s a great shop to browse and I love the staff. The garments from Luca Faloni are really nice and comfortable and I couldn’t recommend it more.

Easy ordering and payment set up, with fast UPS delivery all the way to Dubai, which arrived within 4 days. Beautiful choice of super fine classic linen but with a relaxed chic flair, would absolutely recommend.

Great style, materials and quality. Customer service, including the communication and unboxing experience are top. Recently visited the Zurich store, delightful staff, store well laid out with no sales pressure.

Excellent service and fabulous product

Amazing! The best clothes ever. Just as good as Loro Piana. Literally the best clothes. Only issue? They use ups for delivery, I don’t like ups cause of the fees, I’d prefer FedEx. Other than that Luca faloni is perfect.

Absolutely great offer, undeniable quality of material and courteous staff. Highly recommended.

Top quality! Top service! My warmest recommendations.

I have been thinking about using Luca Faloni for some time and with our son’s upcoming wedding decided to try your service.

The entire experience was amazing. Ordering online was very easy and the delivery tracking was great.

It was impressive that I ordered my shirts on Tuesday morning and they arrived today at 3:30pm. Three days from start to finish!

What made it even more incredible was I live in Australia, I can’t even get locally sourced deliveries that fast!

Then there was the packaging. Truly a work of art. Italian design and elegance with a touch of uniqueness. Even the nice touch of adding Italian sweets!

Finally, the shirts themselves. My wife and myself could not believe the quality and craftsmanship. Totally exceeded my expectations which were already set very high.

I have bought clothes from the very best Italian designers over the years and Luca Faloni is as good if not better.

I cannot thank you enough for the shirts, the packaging, the outstanding service and the whole experience. Truly amazing!

I will definitely be ordering more and recommending you to others.

Kind regards,

Peter R

I think the pricing is just too high. I ordered from Quince and Brunello Cucinelli (comparison points of less expensive / more expensive). The Brunello Cucinelli is definitely higher quality but the Quince (which is far less expensive) is of equal quality to Luca.

Additionally, your rewards program is absolutely terrible. It is so disappointing that I have spent almost $10,000 and have nothing to show for it. How about - "Hey Nitin, he's a free silk cashmere hoodies for you because you've been such a loyal customer".

smooth transportation, and absolute top quality. Very very happy!!

Although ordered wrongly, I not only received a positive answer; the product exchange went professionally

Buying products from Luca Faloni is really fast, their website is easy to use and the products are really good

The attention to detail was very impressive. Especially the packaging. The handwritten holidays card, the magazine, some sweets from Italy.... no one does this and it makes the biggest difference. This has become my favourite brand to shop with now. Will look for excuses to order from you guys again. Thank you

Great service from the lady who served us and a great product , we were guided for the size
Very pleased